Bob NewellUnited Kingdom · 66 reviews ·
First class service!
Ordering and paying was easy, and the delivery was super-swift.
About Hispek Electronics
Data updated- Website
- www.hispek.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 93% (14/15)
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Is Hispek Electronics legit?
Hispek Electronics (www.hispek.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-12.
What people say
Couldn't be any better. Amazing.
Excellent service and communication. Couldn't believe how quick it was delivered,( 2 days from ordering to delivery). Will definately use again.
Pat WoodcockUnited Kingdom · 4 reviews ·
My worst online purchasing experience ever
I placed an order which was accepted, order raised, price, product detailed. Payment details given, television was in stock, I felt sure all was ok. No problem I thought, it was a good price, I had studied the promotional video of the company, they seemed genuine. Only trouble is they didn't come up with the goods. They obviously hadn't got stocks, couldn't get any more and let their customers down Oh, they texted me 3 days after the order was placed, asking me to contact them. They needed to check with me because my delivery address was different.Meanwhile the Samsung televisions had all been sold. Why didn't they text me before this happened. I believe someone else reported the same experience on their negative review.
Reply from Hispek Electronics2013-05-09
Dear Ms Woodcock, Please accept our sincere apologies you have had cause to post a poor review. Your comments have been duly noted. We have looked into your complaint and can see the order was placed over the bank holiday at approximately 20.25 on 04/05/13. The following day we attempted to contact you regarding your order but unfortunately there was not response from either number we had for you. As the name and delivery address differed the payment was blocked by the clearance bank and for security we are required to verify the details with you. The next working day we contacted you, however unfortunately the stock was allocated to orders that had processed successfully and the product is no longer available. We understand a member of the team recommended an alternative, however it was not suitable for your requirements. We are sorry to loose a valuable customer. Regards hispek.com team
Jason DriscollUnited Kingdom · 4 reviews ·
Perfect transaction - Probably the best ever!!!
Amazing service. Considering how late in the day (23:30 Tues) my order was made, the service was exceptional. I was contacted by 09:30 the next day to confirm my order details, as I was getting the item delivered to my work for convenience. Then I received the item pre 10am on Thursday, so basically next day delivery, although I was expecting 5-7 days as quoted when I ordered, and this was free for my Bose item. Brilliant........would not hesitate to use HiSpek again for future purchases.
Faulty Product. Good Customer Service so far.
Ordered BOSE headphones from Hispek - great price which nobody else could get near to. Had a request to call them about 20mins are ordering to confirm why I wanted the item send to an address which was different from my billing address, good security. Item was dispatched next working day via courier. Received next day. Unfortunately product faulty, customer service great so far, have arranged courier to collect tomorrow and will test and send out another once fault confirmed. Hopefully will go without a hitch, watch this space!
Andy JayUnited Kingdom · 16 reviews ·
Great price and great delivery
Easy checkout process, cheap price and arrived very quickly... what more can you want from internet shopping!
Five star service
I bought my Bose Sounddeck 2 on Friday and it arrived Monday! Absolutely thrilled with the product and the price. Couldn't fault at all.
Ricky BaileyUnited Kingdom · 1 review ·
You can't have high quality AND low price... at Hi-Spek you can!
I ordered from Hi-Spek due to their highly competitive prices and excellent star ratings from previous customers - and here I am, as an new customer leaving a 5 star rating of my own! The order process was quick and easy, as was the delivery. Tracking the order was smooth, and I received my item well in advance of the initial estimated delivery date. I am extremely happy with my order from start to finish, and would recommend Hi-Spek to anyone. I look forward to placing my next order with you!
Great service and simple ordering online - delivered beyond expectations.
Bought the AV receiver from hi-spek, very easy and simple to do, recived confirmation straight away. The unit arrived within days and direct to my place of work. Could not have been easier, great service ans well impressed, Ill use them again for all my hi-fi needs in future. cheers dwb
Great prices, great service.
They kept all promises, delivered within the timescale, the price was the best I could find anywhere and they had a person to deal with regarding delivery. Some companies selling on the internet are faceless. You worry how you will communicate if anything was wrong. Not with Hi-Speck, the best of both worlds. They seem to have got the mix right. Would deal with them again and would recommend them to others. Great prices, great service.
Good value for money great delivery service
Best price on the web, easy to find, great delivery even had a discount voucher on the basket page
Mark GregoryUnited Kingdom · 2 reviews ·
Excellent service, very straight forward.
Washing machine ordered on line over the weekend, delievery confirmed for Tuesday, arrived by 09.00. Fantastic service when you've been without a washing machine for a fortnight. The only improvement that could be made, is for the (comparatively pricey) recycle of our defunct machine at £20 to include taking the new machine out of its packaging and clearing it away and then this is on a par with self-styled service kings, John Lewis.
Badsha MiahUnited Kingdom · 1 review ·
Excellent service throughout
Great customer service. I was kept informed on status of order throughout, from order placement to despatch via email. Can't fault the service at all. Order arrived next day as promised.
Stephen LuxfordUnited Kingdom · 3 reviews ·
Excellent.
Best price. Kept updated with order progress. Delivered as promised.
Friendly and Quick Service, I will definitely use again.
They were very quick to process my order, and delivery was quick.
Clive TownleyUnited Kingdom · 4 reviews ·
Batter than the adverage
Spot on service, delivered within 24 hours. Costomer service lady was very pleasant and helpful which makes all the difference. Full marks for an all round great job.
Jim BeaumontUnited Kingdom · 3 reviews ·
Absolutey brilliant service.
Very quick delivery well packed and second to none communication by email, simply the best company I have used for ages. A big Thanks to you.
Lloyd CookeUnited Kingdom · 13 reviews ·
Good service and a great price from Hispek.
I ordered a Marantz M-CR 603 CD receiver from Hispek, I was attracted by the very keen pricing and the fact that Hispek are a Marantz authorised retailer, as verified on the Marantz website. I received an email the following day notifying me of despatch, with a delivery date of the following Tuesday. On the Tuesday I received the item from their couriers, APC, checked that the box looked undamaged and accepted the item. I have now installed the item and it is working normally. I have no complaints about the service received from Hispek, my only observation is that I didn't receive a consignment no. to allow me to check progress on the courier's website, but I am otherwise very satisfied with my first experience with this company.
Barbara HandleyUnited Kingdom · 1 review ·
They deliver the goods!
I have been very pleased so far with the experience.It was a very keen price. The microwave arrived on time - I had email confirmation of delivery. It's being fitted as I type!! Just hope it works when we plug it in!
Fantastic service from Hispec - will use again.
I was absolutely delighted to be able to find the Miele vacuum I wanted at a good price and with the assurance of an expedited delivery service being possible for a little more expense than the normal delivery cost. Good communication from the company, items were dispatched speedily and arrived with me within the 48 hours promised. A quality service.
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