Great price, great service
Very happy with the service.
About Hispek Electronics
Data updated- Website
- www.hispek.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 93% (14/15)
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Is Hispek Electronics legit?
Hispek Electronics (www.hispek.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-12.
What people say
Order cancelled
Told because credit card registered at different address than delivery address that would have to get authorization code from bank before could be delivered. Too much hassle. Ordered from Amazon instead even though slightly more expensive.
Reply from Hispek Electronics2012-10-11
Good afternoon, Please accept our sincere apologies you have had cause to post a poor review. Your comments have been duly noted. In order to help combat fraud we do need to adhere to strict procedures to protect all parties concerned. We are sorry to lose your business. Regards hispek.com team
Competitive pricing and quick delivery
Ordering on line was simple, there was an issue with delivering to my work address, rather than the registered address for my credit card. However they quickly sorted this once I had returned their call and sent confirmation of the work address. If not for that I would have awarded 5 stars and I would definitely look to use them again.
Standing one footed on a razor's edge.
I purchased a Bosch induction hob for my wife as a part of a new kitchen fitting, it was to be a surprise for her, no birthday or anniversary, just a surprise present. It transpired that you need special magnetic pots and pans to use on the induction hob. as a consequence I went online to find the earliest delivery available for such utensils; the hob being hidden in our garage until the pots were delivered. On Friday 21st September I found a site for Hispek Electronics, which boasted five working days delivery on items bought; the price was virtually identical to that of other suppliers, but the selling factor was the 5 day promise. I therefore completed the order form and made payment, but at this time was informed that the delivery time was now extended to 5 to 7 working days. Having navigated the requisite pages I decided to make the payment anyway, many companies I deal with, have a safety time factor built in, but deliver way ahead of forecast. On the following day (Saturday 22nd) I received acknowledgement of my order. On Friday 28th September I received an advice that my package had been despatched that day. The package duly arrived on Tuesday 2nd October; the franking on the package showed the pans had actually been sent on Monday 1st October. Without claiming to be a mathematical genius, I estimated that even assuming that Saturdays were not counted for packing and dispatch purposes, the Friday/Mon/Tues/Wed/Thurs/Fri/ and then Mon of the following week, must surely amount to seven working days. Thus my wait exceeded even their maximum scenario. The surprise present for my wife was to my mind unnecessarily delayed, actually arriving finally on a day when I had to make a trip abroad, which compounded the aggravation. I could probably have gone to any of at least five or six other companies who without professing to offer an express service, might well have got the goods to me in a much quicker timespan more especially in view of the fact that the transportation seems only to have taken a single day ! Well Hispek Electronics, you asked for a review of your service; the ball is in your court now !
Reply from Hispek Electronics2012-10-09
Dear Mr Davies, Please accept our sincere apologies you have had cause to post a poor review. Thank you for your comments, they have been duly noted. Your feedback will help us to improve the service we offer our valued customers. At hispek.com we strive to maintain a high level of customer service. We are sorry that we have failed on this occasion to meet your expectations. We are occasionally challenged with the ability to source every product we offer within the expected time scale given the volume of items on the website, we do always strive to be pro-active and contact customers with alternatives when this happens that can be delivered within a more acceptable time scale. We are naturally sorry for any disappointment this created. Regards hispek.com team
Good price, prompt delivery
Hispek were advertising Bose Quiet Comfort 15 noise cancelling headphones for £249 - £30 less than the competition and £50 cheaper than Bose themselves. I duly ordered them with free p&p and they arrived 5 days later. It doesn't really get any better and the headphones work fine
HISPEK shopping experience
Everything arrived on time. very good service.
Great Service
Ordered the Bose Companion 5 speaker system as the company offered best price with free postage. Simple to order via website and came within days. Very good service no problems and pleased with goods
Just the job
Easy to use web-site - order confirmed, despatch confirmed and the item arrived two days later. Competitive pricing Good follow up - I will use them again!
Andrew JudgeUnited Kingdom · 17 reviews ·
Fantastic
Great price, faultless service and communication, speedy delivery. I can't recommend them highly enough, do yourself a favour and use these people.
What a great buying experience
I recently purchased a new Bosch oven from Hispek and I have to say I am delighted with both the buy itself and the service provided. When I was notified the item was ready for despatch I was told I would receive by text a time window of two hours the day before delivery; one the day the driver would ring approximately one hour before delivery. Both these thing happened, which enabled me to plan my day without having to wait in. Thank for a great service Hispek, I will happily buy from you again anytime.
Good price - quick delivery
We ordered a Miele vacuum as a replacement for one on which the motor had burnt out. The cost was virtually the same as a replacement motor so a bargain and was delivered very quickly following our order. Excellent service
The name says it all
I ordered some Bose Companion 2 speakers for my desktop PC. I hadn't heard of Hispek before and I rang to check on their delivery schedule before placing the order. I needn't have had any concerns whatsoever. A staff member contacted me by phone the day after I'd placed the order and informed me that the goods would arrive at my home the next day. Hispek, as far as I am concerned, means a high specification product sold, a high specification service, including good prices and a high specification delivery..
Exceptional Service.
The item was ordered on Wednesday evening and was delivered on the Friday afternoon. A fantastic service, highly recommended.
Lowest price and delivered as agreed
Product was as expected. Courier was particularly punctual and courteous (which is the biggest challenge for on line purchases).
Top class service
Well pleased with the price of the product. Customer services were very good when contacted by phone.
First Class Service!
Found this company to offer the best price, website easy to manage, communication good, delivery fast. Would use the company again and readily recommend to friends and family.
Excellent internet price, excellent store after sales service
I hadn't heard of Hi Spek before and was slightly dubious at their very keen price of the vacuum cleaner I wanted - was it too good to be true? But I Googled them and was satisfied it wasn't a dodgy scam site. I have to say the service was excellent, the Miele upright cleaner arrived very quickly. I needed to validate the extended warranty but could not find it on the webpage. I phoned Hi Spek customer services who were excellent (Kathryn McIlroy). She sorted my question right away - really efficient and well run company - will definitely use again and recommend. 5 stars!
great service
efficient, good service and at a good price
If you want top brands, at low prices and fast delivery.
Hispek electronics done everything they advertised. I bought a new tv at a very low price compared to other big company's on the market, and was sitting watching it 2 days later with the free delivery to my door. I am one happy customer. :-)
Best price and good customer service.
I used these guys to purchase some Bose QuietComfort 15. They were cheaper than any other sites out there. Although they were initially out of stock I had a phonecall and email from HiSpek within an hour of ordering letting me know that there would be a 2 week wait, they were very polite and helpful and gave me the option to get a refund or wait. I waited since I would rather save a few quid and it wasn't urgent. They arrived by courier after 2 weeks, well packed etc. Very happy.
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