Very timely
Very timely. Jury still out on effectiveness
Reply from Holistapet2025-04-11
We're glad to hear that your product arrived quickly! We hope that your pet benefits from our products!
About Holistapet
Data updated- Website
- www.holistapet.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 36 reviews
- Replies to negative
- 30% (16/54)
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About this business
At HolistaPet, we believe that your pet’s health and comfort should always come first. We’re dedicated to providing natural remedies to reduce your pet’s discomforts without all the side effects of traditional prescription drugs.Our products have been crafted to promote overall well-being and provide some extra comfort when your pet needs it. Many of our recipes include carefully selected superfoods and supplements to improve the efficiency of CBD while supplying extra nutrients like vitamins and minerals. We wholeheartedly believe that consuming occurring superfoods can help lower the risk of certain illnesses and promote overall health and wellness while also encouraging a healthy appetite. Our mission is to educate the world about the power of natural, safe, and effective cannabinoids found in the hemp plant. We want to stop the homeostatic imbalances caused by modern-day medication and bring back the stability, balance, and equilibrium that your pet’s body was meant to have. It’s our aim to provide access to useful education, research, and share with you real customer experiences through forums, social media, and news articles. HolistaPet was founded by a group of health-conscious enthusiasts with over 25 years of combined experience in the organic food industry. We’ve been able to partner up with hemp farms in Colorado to produce some of the highest grade CBD pet products available on the market. Having knowledge in the consumer market we agreed that there was a big lack of health-conscious plant-based cannabis products available to us here in California so we decided that we needed to fill this void.As a result, we came out with a unique line of organic, plant-based CBD pet products. Our products contain only the best organic vegan ingredients. They are cruelty-free, non-GMO, gluten-free, and dairy-free. We use only pure wholesome ingredients, no artificial flavors or colors.We’re so confident that your pet will benefit from our products that we offer a 30 day 100% satisfaction guarantee or your money back. Plus we provide free shipping with every purchase made.CBD Products For DogsCBD Products For CatsCBD Products For HorsesCBG ProductsBundle & Save
Written by the business, not verified by us.Is Holistapet legit?
Holistapet (www.holistapet.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 30% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers are genuinely thrilled with the exceptional quality and variety of the pet CBD products. Pet owners constantly share how wonderfully these items help reduce daily anxiety and improve mobility for older animals. Buyers also frequently mention the customer support representatives as responsive, friendly, and very helpful. However, some customers also noted occasional issues regarding order mistakes and shipping delays. A few reviewers experienced longer delivery times than expected or encountered minor mix-ups when receiving their purchases. Despite these occasional delivery setbacks, most loyal buyers remain very satisfied with the overall results.
Auto-generated from all reviews of this business. For reference only.What people say
Great Products
The website is easy to navigate and the subscription service is really convenient. My dog loves the flavor of the calming chews and CBD oil. They both work great with helping our rescue Cockapoo.
Reply from Holistapet2025-03-31
Thank you so much for your review and for shopping with us!
Love your CBD
The CBD really works on my dogs to calm them down during storms.
Reply from Holistapet2025-03-24
Thanks for your review! We're happy that our product is helping your pup be more relaxed during storms!
Great products
Great products, fast shipping!
Reply from Holistapet2025-03-18
Thank you for your review and for being a valued customer!
CBD oil works
Our big Lab began limping two years ago. Vet recommend was hip surgery. A dog trainer recommended CBD OIL and a suspension bed (Amazon). Worked, and continues to work. No more limping.
Reply from Holistapet2025-03-06
We're so happy to hear that our products have made a positive impact on your pup's challenges! Thank you for being a customer and for your review!
HolistaPet does what they say they will…
HolistaPet does what they say they will do, my older girls here rely on that therapy and HolistaPet provides it. Quite simple the best.
Reply from Holistapet2025-02-27
We're so happy to hear that our products are making a positive impact in you and your pets' lives! Thank you for your business and for being a valued customer!
Good products that work for my older dog.
Reply from Holistapet2025-02-28
We're so happy to hear that our products have helped your pup! Thank you for being a valued customer!
Honored their word!
Good product, but unfortunately I was not able to get positive results for my donkey with advanced arthritis changes in one of his knees. HolistaPet stood by their guarantee and refund my purchase in full. Super friendly and empathetic to my situation. Would definitely purchase from them for me and my dog.
Reply from Holistapet2025-02-25
Thank you so much your review and giving us the opportunity to serve you and your pet!
HolistaPet's products & customer service are unparalleled
I've been using HolistaPet's CBD products for my 16-year-old senior dog for the past couple of years, and the results have been remarkable. Not only has it helped extend her life, but it has also significatly improved her quality of life. The CBD supports her appetite and keeps her joints well-lubricated, contributing to her overall comfort and well-being. Having worked with several other companies in the past, I can confidently say that HolistaPet stands out. Their products are of the highest quality, and their customer service is exceptional. Recently, I received a damaged bottle just before leaving town, and their team responded quickly and professionally, ensuring I received a replacement before my trip. This level of care and attention meant a great deal to me, and I truly appreciate the support they provided during such a crucial time. Thanks to HolistaPet, I've found a company I can trust, and I will continue to choose them for all my pet's CBD needs. Their products and customer service are simply unparalleled.
Great products - bad service
Great products but have had terrible customer service and their website doesn't recognize discount codes. I am always getting emails from them with discounts for me to order. I then go to order and their system always tells me invalid code. I send emails to their contact address and then they give me a special code that is only active for 10 minutes. Good luck with that. Unless they fix their systems I would another vendor.
Slowest shipping ever!!
Slowest shipping ever!!! My order was placed on a Monday and five days later it still hasn't even been shipped. Emails to the company are answered by AI, not even a real person.
Horrible customer service and poor…
Horrible customer service and poor business practices. Seemed better in the past; nonetheless we will shop elsewhere as the industry is replete with pet CBD vendors.
Discontinued Ordering
Discontinued Ordering I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.
Just received a email from holistapet…
Just received a email from holistapet allegedly from their CEO , thanking me for being a customer, I’ve purchased many CBD treatments for my dog over a few years. However now when I click the link to open their website I get an Access Denied prompt pop up stating the site owner has set restrictions for me accessing the site .
I have been ordering CBD capsules for a…
I have been ordering CBD capsules for a few years my pup is doing really good Customer service takes care of any questions I have
A great alternative to pain meds've been ordering CBD oil for my cat…
I've been ordering CBD oil for my cat who is 14 years old and has spinalosis I couldn't touch him on his back by the tail. He would cry out. The vet prescribed pain medication but I wasn't interested in him being addicted to pain meds. So I took a chance with CBD oil. I've been giving it to him for a few months now and I can pet him in that spot and he is okay with that. His spinalosis is permanent but he is comfortable and happy.
I was having trouble trying to cancel a…
I was having trouble trying to cancel a subscription with Holistapet and Janine Blakewell from customer support took care of it quickly. She saved me perhaps hours of trying to search for a way to do it myself. Thank you Janine!!!
they will screw you on how much you get
Tried ordering the larger cbd for my 2 elderly dogs and for the last 6 months the only send me one bottle of the smallest size. Surprisingly enough i am getting charged for the big one still.
Worse company ever!!!
Worse company ever!!!! DO NOT PURCHASE ANYTHING from the website-you will never ever get your products!!!!! I ordered my products in the beginning of September. Is still do not have my order. To top it off NO ONE will answer the customer service phone number. I have a credit card investigation going on! I REPEAT DO NOT PURCHASE FROM THE WEBSITE!!!!!!
HORRIBLE service to the point of theft, okay products
The products are good, but the customer service is so horrible to the point of actual theft. Once, a monthly order was not delivered but I thought maybe it was my mistake somehow and I didn't investigate. The second time this happened (within a few months) I did investigate and the shipping company told me it was "returned to sender" despite months of delivering to the same address. HolistaPet provided no notification of any error at any point and didn't respond to emails or calls. So now they have the product I bought and my money. I'm not sure what that is if not theft. Additionally, the online interface has always been glitchy and a pain to deal with. The products seemed alright, but definitely not worth the hassle at this point.
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