the CSR understood what I wanted and…
the CSR understood what I wanted and quickly resolved a problem which had he hanging over my head fro a few weeks . Thanks Emmond R!
About HostPapa
Data updated- Website
- www.hostpapa.com
- Category
- Electronics & Technology
- Location
- United States · Burlington
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (5/5)
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Is HostPapa legit?
HostPapa (www.hostpapa.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Jericho M
Jericho M. gave me a great service! Very Fast.
Great and helpful support from support team
Jericho, from support, was a huge help in getting this website issue sorted out. He was quick to investigate, kept me updated throughout the process, and was able to identify and fix the problem efficiently. I really appreciate his patience and support in helping get the site back online.
Nathan solved a problem I have had for…
Nathan solved a problem I have had for over a year - occasional undeliverable mail. We called yesterday and spoke with Oscar and problem was not solved. Thank you Nathan! - Hazel
Jessica was amazing to deal with
Jessica was amazing to deal with and got me started on transferring the website. This was by far the easiest and quickest IT interaction I have ever had.
Excellent support experience
Excellent support experience with HostPapa, especially with Raymond. I have worked with multiple hosting providers, but HostPapa’s customer support stands out. Raymond is very knowledgeable, professional, and truly understands the issue before suggesting the best solution. His guidance and support made the process smooth and easy. Thank you, Raymond, and the HostPapa team - highly recommended!
Our website was down because of an IP…
Our website was down because of an IP blocking and the support was really fast to put it back on. The reason was also clearly mentioned.
Hacene got our offices up and running…
Hacene got our offices up and running quickly.
Hostpapa
Hostpapa, in my view, is the best in terms of everything especially in their customer services. The best team, the best responses, the best solutions. I have been with them for more than 17 years now. Keep up the good job.
Hacene.A did a great job of helping me…
Hacene.A did a great job of helping me get through my issue with starting a new site.
With Host Papa Care -Fast & Smart
With Host Papa Care the support techs are really knowledgeable or will pull in some quickly if it's something they have not seen and things get resolved pretty quickly.
Technical Help - Outstanding!
Zane was able to help me place an updated PDF on my wife's website. He talked me through the process, and it only took a matter of minutes to make this change.
Lucas S provided excellent service to…
Lucas S provided excellent service to our team, and the problem was resolved faster than we expected!!! Very good to have professionals of this level!
Robert G, The Greatest Guy
I changed my hosting provider from X to HostPapa and immediately ran into a problem because my backup was over 100 GB. After three days of being passed around between open tickets and chats that were closed as if I hadn't responded, Robert stepped in and helped me through the entire process. He provided screenshots, checked every step with me, and stayed until everything was resolved. He deserves every cent and definitely should get a raise!
Super friendly service
Super friendly service, great answers and amazing patience! Bravo!
Great services
Great services, highly recommended.
Always Excellent
As always, the support was on hand and resolved the problem.
They are so quick to get answers from
They are so quick to get answers from. And there is an actual person and not a bot helping you!
Great Experience
HostPapa has great customer service and resolved my issue. Thank you!
Hacene A was great to deal with
Hacene A was great to deal with, looked after my website needs. Good crew to deal with at HostPapa, would highly recommend.