Fast service…..it was 2 days from the…
Fast service…..it was 2 days from the time I placed my claim till my AC was fixed and running
About Home Warranty of America
Data updated- Website
- www.hwahomewarranty.com
- Category
- Money & Insurance
- Location
- United States · Bedminster
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 0% (0/19)
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Is Home Warranty of America legit?
Home Warranty of America (www.hwahomewarranty.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 76% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Had a technician out the next day
Quick response always in time
Quick response, great service.
Still have not hear from person to fix…
Still have not hear from person to fix my Air Conditioner. Called several times to HWA and kept getting a response of call back information that they are busy.. Finally I got representative that state they have no one to send to me as of yet. Surprisingly I paid in Tuesday and We’d you have no one to send as of yet it is now Wednesday at 5:40 pm COME ON ….itsy81 degree in my house. Pls send some one before we all get Ill my hubby has had Open Heart Surgery and he can’t take the heat. Pls hurry. Thx you. Someone in office wants to know if I want to reapply for next year when my policy expires. I’m just not sure.
Overall very positive
Bought this house in fall. It’s 8 yrs old. I was very skeptical abt warranty and have read what a scam it is. So far they have fixed my washer, fridge, microwave, ac, garage door. $85 for each. Downsides is sometimes it’s hard to schedule or they set up appt date and time without asking if ok. I had a bad experience trying to explain to them a plumbing issue was not sewage. However all in all I have found great value in this service and I am planning to renew this policy.
Employees
Employees are knowledgable, professionL nd friendly
The representative was prepared
The representative was kind, patient, helpful, and tenacious with this process. Understanding I was preoccupied with family matters she never pressured me but gave me all the information to make an informed decision. Hope this company takes the time to recognize who she is and what she’s providing. Thanks Janille
HWA agreed to replace my refrigerator…
HWA agreed to replace my refrigerator when it could not be repaired again. I agreed to a paper check so I could go ahead and purchase a replacement this weekend
Highly recommended
I experienced electrical issues in my son’s room where an outlet burned. I put my request in on Thursday and had immediate response. Even though I was told the electrician would come out on Sunday he was able to come out on Friday evening and fix the problem!
Excellent
Excellent.
Excellent service.
Great customer support and services
Very professional
Very professional Explained everything
The representative LISTENED TO ME FIRST…
The representative LISTENED TO ME FIRST then gave me special offers and discounts without being pushy to sell the coverage and incentives like the other companies that I contacted nor calling me before I was done reading options.
HWA provided quick remediation to my home issues and provided excellent follow-up support
HWA responded quickly to my requests for service. Even when it was taking longer to schedule a service person for my air conditioning, they let me know the status and provided options for me. I had an issue with my refrigerator repair company and asked HWA to intervene which they did. Within 30 minutes the repair company called to schedule a follow-up appointment. Great Service
I don’t always fill out surveys
but this one I had to I believe the gentleman‘s I think his name was Daniel totally turned my no into a yes! I had previously been burned by warranty companies because there were so many restrictions and poor service, but Daniel took the time to show me how you guys are different and I opt it to buy a full years membership because of his support I look forward to the peace of mind you provide Thank you
Technician was so knowledgeable
The job wasn't to big or to small but…
The job wasn't to big or to small but they got it done,I was without air for 3days but now everything working find...
I’m still waiting
I’m still waiting. It’s been over 24
Excellent Technician / Service Provided
I was very happy with all aspects of the service provided. Perhaps because our need was not desperate/urgent, we did need to wait a couple of weekdays before our technician was available. Excellent communication, courtesy, competency, effectiveness, and trustworthiness, were all evident and we were pleased with this Home Warranty experience.