My experience with ICAN wheels is, all good so far!
My experience with ICAN wheels is, very accurate communication, fast delivery and good value for money. So far, I don't have long term experience.
About ICAN Wheels
Data updated- Website
- www.icanwheels.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 0% (0/4)
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About this business
At ICAN Wheels, we are a forward-thinking brand dedicated to enhancing the cycling experience through superior carbon bike technology. As a key part of the ICAN Brand, we specialize in high-quality carbon wheels and carbon frames for various types of bikes, including road, gravel, and fat bikes.Our mission is to deliver exceptional performance and quality in each product. Our range of carbon road bike wheels is engineered for speed, precision, and durability, catering to the needs of competitive and recreational road cyclists alike. For the off-road enthusiasts, our gravel bike wheels offer the perfect combination of toughness and performance, ensuring reliability on challenging terrains.ICAN Wheels is not just about wheels; we also provide top-tier carbon frames that form the foundation of a high-performance carbon bike. Our fat bike wheels are designed to conquer the most demanding conditions, offering stability and control on diverse landscapes.Every product, from carbon wheels to carbon frames, reflects our commitment to innovation and excellence. We believe in empowering cyclists with components that elevate their riding experience. Our dedication to customer satisfaction drives us to continually improve and expand our product offerings, making ICAN Wheels a trusted choice for cyclists around the globe.
Written by the business, not verified by us.Is ICAN Wheels legit?
ICAN Wheels (www.icanwheels.com) has a 4.8 out of 5 rating on OK.one, based on 128 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery services and the secure packaging that successfully ensures items arrive completely undamaged. Many people also emphasize the exceptional product quality, noting that the carbon components and frames are well crafted. Additionally, buyers appreciate the helpful and responsive support team ready to assist with technical questions. However, some customers also noted that international shipping can occasionally take a few weeks depending on the destination. Reviewers mentioned that deliveries coming from overseas require a bit of patience, though orders generally arrive safely. A few consumers expressed that international shipping times can vary significantly based on warehouse locations.
Auto-generated from all reviews of this business. For reference only.What people say
Best customers service
Only reason I rated 5 stars is due to Peggy’s customer service expertise and professionalism. She was always on top of things communicating increasing confidence and worry free transactions.
Top class support and assistance
Top class support and assistance. Perfect product. Very good quality and finish.
I got my parts easy and in good price
I got my parts easy and in good price, thanks
Peggy helped me resolve an issue I had…
Peggy helped me resolve an issue I had with an incorrectly assembled ratchet spring resulting in a damaged freehub. Had a replacement sent out right away and followed up on the process til its arrival. Very trustworthy outfit.
Great product and great buying experience!
I was in the market for a wheelset and came across ICAN. I saw some reviews on YouTube that got my attention. They were running sale for other sets but not the one I was interested in. Peggy reached out and offered a deal. She didn't pressure me into purchasing but her communication was prompt and direct. I had a great experience buying from ICAN. It shipped quickly and the quality seems excellent. I can't wait to put the FL50 II on my bike!
Great customer service with products…
Great customer service with products that stand on their own. I wish western bike companies cared equally as much.
ICAN A9 Frame set
I inquired about the cost of shipping a frame set to Canada, Peggy responded and answered my questions. There was no pressure to buy immediately and she provided me with a good deal of the costs. She kept me updated on the process from the time the frame set was ordered, through the painting process, she provided pictures and followed up after delivery. The frameset looks great and the weight is within the margins.
The customer service is very open to…
The customer service is very open to hear and solve my needs.
i rode my initial 67 miles
i rode my initial 67 miles. On a canyon CFR7 no issues.
triaero graro custom paintjob
I was looking for a new gravel bike frame and checked out several options in Germany, but couldn’t really find the right one. That’s when I came across the Triaeri Graro frameset. At first, I was a bit skeptical, but after reaching out to Peggy, she quickly answered all my questions and made me feel confident about the order. After placing the order, she kept me updated with photos and information. Yesterday the frameset arrived in excellent condition, perfectly protected and undamaged thanks to the careful packaging. The quality makes a really strong impression, and the custom paint job looks absolutely stunning. The frame is also surprisingly lightweight. I’m excited to finish building the bike and can’t wait to see how it rides!
Satisfied
Perfect, seriousness,
Quality frame, low price
Absolutely love the ICAN Graro frameset. Super versatile with wide tire clearance, lightweight and stiff carbon build, and all the modern standards you’d expect (T47, UDH). Great value for the price. Custom paint has good quality and look really lovely, no paint defects as well. Couldn’t be happier with this frameset.
Ican g24 gravel wheel
Fantastic wheels. Look really good quality , spoke tension, trueness and roundness are all excellent. Delivery pretty quick too Highly recommended!
Great communication
Great communication. Great product and fast shipping. Buy from Ican with confidence.
Customer service, the way it’s supposed to be.
I placed an order for the hardware and some other bits I needed after speaking to Peggy about some questions I had regarding some questions I had about manufacturer recommendations. I placed my order with 100% confidence only to be 110% satisfied upon receipt of my order. Peggy and her crew went above and beyond to make my experience a rad one and I highly recommend them. The quality of the products are on point and again, highly recommend them.
I needed spare parts for the bike
I needed spare parts for the bike, model P1. Had a very good and fast communication and in the end we found out the correct parts. A very service friendly company some I can recommended.
Quality wheels for a fair price
I used two wheelsets of this brand and both were totally fine. The price is not cheap anymore but cheaper than most other brands and the quality has been satisfying in my experience. Great, that they have an EU Warehouse. Customer Service is good as well!
Excellent customer service so far
Very friendly and professional team. Good communication and attention to customer needs. I’m happy with the service.
great wheels
I purchased alpha max wheels from the us warehouse. The wheels arrived very quickly. They are true and look and roll great.
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