Illamasqua (www.illamasqua.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
Love this product. Been a few years since I last used but so glad I am now ordering again. Gives great lash lift
Reply from Illamasqua2025-06-16
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
B
Barbara · 15 reviews · Verified · Experienced 2025-05-28 ·
★★★★★
Great service .
A smooth and reliable foundation that lasts all day.
Have always loved illamasqua been using the brand for over 10 years always fantastic products and delivery was amazing so fast
Reply from Illamasqua2025-06-13
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
The lipstick was broken and got stuck on the upper part of the lipstick.
The mascara does not have any mascara inside and it clumped up onto the mascara brush. There’s nothing in it, I cannot use them.
Eid is in a week and I thought let me try out Illamasqua but I’m disappointed with the mascara and Mini lipstick.
Reply from Illamasqua2025-06-05
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Kayleigh
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
J
Josipa · 1 review · Verified · Experienced 2025-05-29 ·
★★★★★
Great
Great make up
Reply from Illamasqua2025-06-13
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
R
Rose · 2 reviews · Verified · Experienced 2025-05-23 ·
★★★★★
My mascara was dry as a bone.and have 3…
My mascara was dry as a bone.and have 3 of them.waste of money.
Reply from Illamasqua2025-05-28
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Great products, great price and great service!
Ordered the colour veil in tonic and infatuate. Tonic is a great everyday blush with a fresh look. Infatuate is a deeper colour, great for when you have a tan or a heavier make up look. Found them very easy to apply just using fingers.
Service was excellent with the products being delivered the next day. Will definitely be ordering more products.
Reply from Illamasqua2025-05-29
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
M
Mrs m g · 6 reviews · Verified · Experienced 2025-05-25 ·
★★★★★
Make up
It was my niece she recommended illamasqua to me after she sent fir a foundation for me last year do I decided to buy some more .
Reply from Illamasqua2025-05-29
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Very reasonable prices, really quick and cheap delivery (2 days), reliably high quality products. Super happy, just wish more stuff was in stock on the website!
Reply from Illamasqua2025-05-29
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Really delighted with my beyond foundation. It arrived crazy fast and is a fabulous replacement for my Charlotte Tilbury one. Highly recommended A1 service and price.
Reply from Illamasqua2025-05-21
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
They are fantastic products that last well and stay put. With strong pigment colours and aren’t tested on animals.
Reply from Illamasqua2025-05-20
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Super fast delivery place order on 17/5 and arrived 19/5. Excellent items again which never let me down
Reply from Illamasqua2025-05-20
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Really quick delivery and very happy with the product
Reply from Illamasqua2025-05-20
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
EXCELLENT - Excellent service my eye pencils are so…
Excellent service my eye pencils are so soft so go on beautifully, haven’t tried the brow block yet but the colour is great for me as blond. This all arrived in 2 days beautifully packaged. I will recommend to all my friends, and will definitely be ordering more. Thank you
Reply from Illamasqua2025-05-20
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Absolutely brilliant experience ! Really happy with my order. Amazing offers on products currently. Received my order on 3rd day perfectly packaged. More than happy with my order, I will definitely be ordering more and I really recommend everyone to order and try their beautiful products.
Reply from Illamasqua2025-05-19
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
T
Toni · 8 reviews · Verified · Experienced 2025-05-17 ·
★★★★★
Brilliant
Brilliant. Love their products and delivered in super quick time !!
Reply from Illamasqua2025-05-19
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
