iMobie Inc. (www.imobie.com) has a 3.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 32% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Dear Customer, Thank you very much for your feedback! We are glad to hear that the product helped you successfully complete what you needed to do. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. If you ever need any assistance in the future, please feel free to contact us anytime. We are always here to help. Best regards, iMobie Support Team
Dear Taryn Flint, Thank you for your feedback, and we are very sorry to hear that the product did not work for you. To better assist you and resolve the issue as quickly as possible, please provide more details about the problem you encountered, including any screenshots or error messages if available. You can also send all relevant information directly to our support team at [email protected]. Our technical team will carefully review your case and get back to you with a solution as soon as possible. We appreciate your patience and the opportunity to assist you further. Best regards, iMobie Support Team
Purchased but didn't have to use it. Programme doesn't cover a Samsung Galaxy S20.
Dear Rhonda Sutton, Thank you for your feedback, and we are sorry for the inconvenience caused. Our Android-related products are generally compatible with most Samsung devices, including the Galaxy S20 series. However, compatibility may still be affected by factors such as Android version, device security patches, and specific system restrictions. To better understand your situation and help you resolve it, please kindly provide a brief description of the issue you encountered, along with any relevant screenshots or log files if available. These details will greatly assist our technical team in diagnosing the problem and offering the most suitable solution. You may also send the information directly to our support team at [email protected] for further assistance. We will carefully review your case and get back to you as soon as possible. We appreciate your understanding and the opportunity to support you further. Best regards, iMobie Support Team
So far everything is oki,I have not used all of the option yet but those as I used worked fine.I hope will not be dissapointed in the future
Dear Customer, Thank you very much for your feedback! We are glad to hear that everything has been working well for you so far and that the features you have used met your expectations. We truly appreciate your trust in our product, and we hope it continues to serve you well as you explore more of its functions. If you ever have any questions or need assistance in the future, please feel free to contact us anytime. Best regards, iMobie Support Team
Only got 1 star because 0 wasn't a choice. Software didn't help me AT ALL, which was bad enough, but on top of that, I can't even get a refund because it not working for me was not "software related". Then I was offered a 30% refund as a show of good faith, but never even got THAT. So, so much for "faith". I needed it for a generic Qukenk/Zonko Android 14 tablet which the current version doesn't support. And now, after all of this, if it ever advances to support generic tablets, I don't see any reason to trust iMobie for the software. DO NOT waste your time, or especially money, on this product!!!
Dear Kevin, Thank you for sharing your feedback, and we are truly sorry to hear about your experience. We understand your frustration regarding the software not supporting your Android 14 tablet and the issues you faced with the refund process. This is certainly not the experience we want for any of our users. Your concerns about the promised partial refund and overall dissatisfaction have been noted, and we sincerely apologize for any confusion or inconvenience caused. We would like to review your case in detail and make sure it is properly addressed. Please kindly contact our support team([email protected]) with your order information so we can further assist you and clarify what happened with the refund offer. We truly value your feedback, as it helps us improve both our product compatibility and customer service. Best regards, iMobie Support Team
Bought a Galaxy Tablet online. The guy didnt log out of his accounts and the tablet wouldn't work. Used this software with a programming cable and was able to completely factory reset the device! This software works great and is supper easy to use
Dear Customer, Thank you very much for your wonderful feedback! We are really happy to hear that the software worked well for you and helped you successfully reset your Galaxy Tablet. It’s great to know that you found it easy to use and effective in solving the issue. Your support and kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need any assistance in the future, please feel free to reach out anytime. We are always here to help. Best regards, iMobie Support Team
I have tried countless screen recording programs over the years, but Focusee by iMobie is definitely on another level! Ever since I incorporated it into my daily workflow, the way I create tutorials and demo videos has radically changed, saving me hours of tedious and repetitive video editing. Here are the main reasons why I consider it an absolutely fantastic purchase: Automatic Zoom and Pan: The cursor tracking feature is simply mind-blowing. The software automatically understands where I am pointing and clicking, creating smooth zoom effects on the action without me ever having to touch keyframes on a timeline. Polished Aesthetics: With just a few clicks, you can add colored or gradient backgrounds, elegant webcam frames, and customized styles for the mouse pointer, instantly giving the video a professional look. Disarming Ease of Use: The interface is clean, modern, and incredibly intuitive. You don't need to be a video editing expert to achieve exceptional results right from the very first use. If you are a content creator, teacher, developer, or simply a professional who needs to showcase software or a product to your team, this tool is a true game-changer. It transforms flat recordings into dynamic, engaging content almost entirely automatically, while offering quick and optimized exporting for various social media platforms. In summary: Focusee is a brilliant, stable tool that delivers exactly what it promises, instantly elevating the quality of any screen recording. It is absolutely worth the investment. A well-deserved five stars!
Dear Armando, Thank you so much for your amazing and detailed feedback! We are truly delighted to hear that FocuSee has significantly improved your workflow and helped you save so much time in video editing. It’s especially great to know that you are enjoying the automatic zoom and pan, the customization options, and the overall ease of use. Your kind words about the product being a “game-changer” and worth the investment mean a lot to our entire team. We are constantly working to make FocuSee even better, and feedback like yours is incredibly motivating. If you ever have any questions, suggestions, or need assistance, please feel free to reach out anytime. We’re always here to help. Best regards, iMobie Support Team
Reported this scam site to my bank do not sign up with them
Dear Saeed Taha, Thank you for your feedback. We are very sorry to hear that you feel this way about your experience. We take all concerns seriously and would like the opportunity to investigate this matter further for you. Our goal is always to provide transparent service and ensure customer satisfaction. If there has been any misunderstanding regarding your order or subscription, please contact our support team with your issue details so we can review your case and assist you as quickly as possible. We appreciate your time in sharing your concerns, and we are here to help resolve any issues you may have. Best regards, iMobie Support Team
Dear Darrin Spell Sr, Thank you very much for your kind feedback! We are glad to hear that you are satisfied with our service. Your support means a lot to us. If you ever need any assistance in the future, please feel free to contact us anytime. Best regards, iMobie Support Team
Anytrans is a wonderful program that renders all the necessary tools to transition my media to iPhone fluidly. The program is user friendly and the Anytrans software processing is super responsive and the developers are talented. Great investment and I’m proud to have the Anytrans software always at my disposal. Amazing product!
Dear Luiguy, Thank you very much for your wonderful feedback! We are truly delighted to hear that AnyTrans has met your expectations and provided you with a smooth and efficient experience for transferring your media to your iPhone. It’s great to know that you find the software user-friendly and responsive, and we sincerely appreciate your kind words about our development team. Your support and trust mean a lot to us, and we are very happy to know that AnyTrans has become a valuable tool for you. If you ever need any assistance in the future, please feel free to contact us anytime. Best regards, iMobie Support Team
We don't often leave reviews, but FocuSee is deserving of one. After trialling multiple video editing solutions, we took the plunge with FocuSee V1 on a lifetime subscription back in April 2025 - and it's been one of the best software decisions we've made. For us, FocuSee hits the sweet spot between simplicity and professional output. We use it regularly to create tutorials and explainer videos both for our own business and for clients, and the results consistently look polished without requiring hours of editing. Two features in particular have transformed our workflow: the webcam integration makes adding ourselves to screen recordings seamless and natural, and the voice capabilities mean we can produce professional-sounding narration quickly and affordably. What used to take significant time and outsourcing budget we now handle entirely in-house. The time and cost savings have been substantial. FocuSee has genuinely paid for itself many times over - both in terms of the editing hours saved and the external production costs we no longer need. Although not needed more than once or twice over the past year, their support has been responsive and helpful. We would highly recommend
Dear Jerry Figueroa-Lee, Thank you very much for taking the time to share such a thoughtful and detailed review! We are truly delighted to hear that FocuSee has become such a valuable part of your workflow and that it is helping you create high-quality tutorial and explainer videos with ease. It’s especially great to know that features like webcam integration and voice capabilities have helped you save both time and production costs while keeping your content professional and polished. We also sincerely appreciate your kind words about our support team. Even though you have had limited need to contact us, we are glad to know that your experience has been positive when assistance was required. Your recommendation and support mean a great deal to us, and we are very grateful for your trust in FocuSee over the past year. If you ever need any help in the future, please feel free to reach out anytime. Best regards, iMobie Support Team
I purchased FocuSee 1-Year Subscription ($57.99) on April 18, 2026. Within iMobie's published 60-day money-back guarantee window, I requested a refund. Across two replies, support (Sissi) has: 1. Asked me to debug the product instead of processing the refund, despite my clear request. 2. After my second clear confirmation, asked for "Android/iOS device details" — irrelevant, since FocuSee is a macOS application. 3. Repeatedly asked which "other software" I switched to, again as a precondition to refund. The 60-day guarantee is published on iMobie's own refund policy page. No AI credits were consumed. The request is straightforward and within policy. The pattern of deflective questions reads as a retention tactic to delay the refund window rather than honest support. Rating reflects refund-process experience, not product functionality.
Dear Andrey Zenin, Thank you for taking the time to share your detailed feedback, and we sincerely apologize for the frustration and inconvenience you have experienced. We understand your concern regarding your refund request for the FocuSee 1-Year Subscription purchased on April 18, 2026, and we are sorry that the previous communication did not meet your expectations. Since your request is within our 60-day money-back guarantee period, it should be handled in accordance with our official refund policy. We also apologize for any confusion caused by the questions asked during the support process. In some cases, our team may request additional information to better understand the usage scenario or to identify potential technical issues; however, we understand that your request was clearly focused on a refund, and this should have been handled more directly. If your refund has not yet been completed, please kindly contact our support team again and clearly state that you are requesting a direct refund. Our colleagues will prioritize your case and ensure it is reviewed and processed as quickly as possible. We truly value your feedback, as it helps us improve both our support process and customer experience. Best regards, iMobie Support Team
When Apple stopped suporting I-Pods you could not sync any new music. I tried all sorts of different software that purported to allow syncing but they did not recogonise an I-Pod as a device(even though their publicity said they did). I then found Anytrans and the software is brilliant, it recognised the I-Pod as a device and allowed me to easily transfer any new music to the I-Pod. Thank you Anytrans, you did exactly what you said on the tin.
Dear Mr Peter Bates, Thank you very much for sharing your experience and kind feedback! We are truly pleased to hear that AnyTrans was able to recognize your iPod successfully and help you transfer your music easily, especially after you had difficulties with other tools. It’s great to know that the software worked as expected and made the process simple for you. Your support and trust mean a lot to us, and we really appreciate you taking the time to leave such encouraging comments. If you ever need any assistance in the future, please feel free to contact us anytime. Best regards, iMobie Support Team
First, the price is very reasonable. I only need to unlock 2x iphone but the price is for 5, Can u imagine that. Having paypal as a mode of pay is very smart. No one wants to put his credit card online and with Paypal you know the company is legit. Most of all the apps works very well , it does what it promised. I totally recommend this product.
Dear Arniski, Thank you very much for your kind feedback! We are truly happy to hear that you are satisfied with the pricing, payment options, and overall performance of our product. It’s great to know that PayPal provides you with added confidence and convenience, and that the software has fully met your expectations in helping you unlock your devices. Your recommendation means a lot to us, and we sincerely appreciate your support and trust. If you ever need any assistance in the future, please feel free to contact us anytime. Best regards, iMobie Support Team
It never worked at all. 😭
Dear Customer, Thank you for your feedback, and we are very sorry to hear about your experience. We would like to help you resolve the issue as quickly as possible. Could you please provide more details about the problem you encountered, such as your device model, system version, and a brief description of what happened when you tried to use the software? If possible, screenshots or logs would also be very helpful for our technical team to investigate further. You can also contact our support team directly at [email protected], and we will do our best to assist you step by step until the issue is resolved. We appreciate your patience and look forward to helping you. Best regards, iMobie Support Team
When I-Tunes/Apple stopped supporting I Pods, I was in despair. No matter what software was available I could not sync any new music onto the device. Finally I downloaded Anytrans and it worked. I can just about hold my own with tech but this was so easy and the best £29 I have spent this century, Totally recommended.
Dear Peter Bates, Thank you very much for sharing your experience! We are truly delighted to hear that AnyTrans helped you successfully sync new music to your iPod after iTunes/Apple stopped supporting it. It’s great to know the process was easy for you and that the software has made such a positive difference. Your recommendation means a lot to us, and we are very happy that you are satisfied with your purchase. If you ever need any assistance in the future, please feel free to contact us anytime. Best regards, iMobie Support Team
Pretty straightforward process. Great tool which allowed me to bypass FRP lock in a few minutes for one of my old Samsung devices.
Dear Customer, Thank you very much for your kind feedback! We are delighted to hear that you found the process straightforward and that our tool helped you successfully resolve the FRP lock on your Samsung device quickly. Your satisfaction means a lot to us, and we are glad our product could assist you effectively with your device. If you ever need any further support or have any questions in the future, please feel free to contact us anytime. Best regards, iMobie Support Team
THANK YOU SO MUCHHHHH I JUST BROUGT A PHONE WITH MDM LOCKED AND THIS APP HELPED ME A BROKE THAT THE THING I CAN DO BYPASS IT I LOVE YOU I LOVE YOU I LOVE YOU
Dear Andrew, Thank you so much for your enthusiastic feedback! We’re really glad to hear that our product was able to help you with your device. It means a lot to us to know that you had a positive experience. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Thank you again for your support! Best regards, iMobie Support Team
I had a great experience using Focusee for screen recording. Earlier i used OBS for recording and Adobe Premiere Pro for editing. Managing multiple views and animations took 6 to 7 hours for a single video. It slowed me down and shifted my focus away from actual content creation. Focusee solved this problem for me. My editing time is now down to around 10 to 15 minutes. The workflow feels smooth quick and efficient and I can focus more on creating rather than editing the content. I now recommend Focusee to every creator and to my students who are starting their content creation journey.
Dear Sushil Kumar, Thank you for your wonderful feedback. We’re truly delighted to hear about your positive experience with FocuSee. It’s great to know that FocuSee has significantly improved your workflow and helped reduce your editing time from hours to just minutes. Making the content creation process smoother and more efficient is exactly what we aim for, so it’s very rewarding to hear that you can now focus more on creating rather than editing. We also truly appreciate your recommendation to other creators and your students. Your support means a lot to us and motivates us to continue improving the product. Thank you again for choosing FocuSee. Best regards, iMobie Support Team
Complete waste of time doesn’t do nothing as for the refund if not satisfied you conveniently don’t reply to the emails requesting a refund if I could give it no stars I would nice money making scheme
Dear Nigel Little, Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must be. We sincerely apologize if you did not receive a timely response regarding your refund request. This is not the level of service we aim to provide. There may have been a delay or issue in communication, and we truly regret any inconvenience caused. Please kindly reach out to us again at [email protected] with your order details, or resend your previous email if possible. We will prioritize your case and ensure it is properly reviewed and handled as soon as possible. Your feedback is very important to us, and we are committed to improving both our product and customer support experience. Thank you for your patience and understanding. Best regards, iMobie Support Team
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