iolo (www.iolo.com) has a 3.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
They will not cancel your subscription, customer service is useless. I had to close my account to stop unauthorized withdrawals from this company. Do yourself a favor and avoid this company lie the plague.Furthermore their 4 star review is a crock. Google the BBB complaints.
Reply from iolo2026-01-07
Thank you for taking the time to leave feedback. I'm curious about the details of your experience because what you've described does not align with our customer service policies.
Please contact me at [email protected] so I can look into this matter directly.
Best,
Logan D.
RealDefense Reputation Manager
JEFFREY PADILLA IS THE BEST TECH @IOLO HE PUTS HIS HONESTY & HEART & SOUL IN2 HELPING HIS CUSTOMERS NO MATTER WHAT HE IS 100%AAA EXCELLENT & W/O HIM I WOULDN'T B ABLE 2 SAY THESE THINGS!!! HES AN ANGEL PLUS TECH N DISGUISE & HIS HONESTY & KNOWLEDGE OF HIS JOB IS AMAZING.GOD BLESS HIM 4EVER & ALWAYS..with ALL my heart this man is a jewel in the crown Our Lord wears..God bless u & yours..loretta anast
Reply from iolo2025-12-30
Thank you so much for sharing this, Loretta. We’re glad to hear how much Jeffrey's technical expertise meant to you, and we’ll be sure to pass along your kind words to him.
S
Soul Diva · 1 review · Experienced 2025-10-27 ·
★★★★★
though i really like Sys Mech I prefer…
though i really like Sys Mech I prefer the CD version best. it's easier to install and if i ever need to upgrade or make changes to my system all i have to do is put the cd in my drive.
Reply from iolo2025-10-27
Thanks for sharing your thoughts, Soul Diva! We’re glad to hear you enjoy using System Mechanic. We understand the convenience of having a physical CD version, and we appreciate your feedback — it helps us continue improving how we deliver our software.
P
Peter Andre · 1 review · Experienced 2025-08-13 ·
★★★★★
Long time user, but too expensive
I used this program for many years and like it. It keeps my computer running well.
I would like to continue using it, but the program became excessively expensive. So I am switching to Ashampoo. It is recommended by AI apps.
Reply from iolo2025-08-13
Thanks for your feedback, Peter. We’re glad to hear you’ve had a positive experience with our program over the years and that it’s helped keep your computer running well. We understand your concern about pricing and will share it with our team for consideration. Appreciate you choosing iolo and we hope to serve you again in the future.
