Ivadress (www.ivadress.com) has a 1.7 out of 5 rating on OK.one, based on 95 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 77% of reviews are 1 star, a relatively high share; The business has replied to 42% of negative reviews; Reviews mostly discuss Quality, Refund. Last updated 2026-10-24.
Most reviewers were let down by their experience overall. Many people frequently shared that the items they received looked completely different from the advertised pictures, featuring cheap materials and very poor craftsmanship. Customers also received incorrect merchandise, including completely wrong sizes that failed to match standard sizing charts or entirely different products altogether. Some reviewers were not happy with the overly complicated return process, noting they were expected to cover expensive international shipping fees themselves. Consumers additionally mentioned that obtaining monetary refunds was extremely difficult, as their customer support requests were frequently ignored or met with unhelpful token financial offers.
Auto-generated from all reviews of this business. For reference only.Was nothing like the picture and trying to return it has been disaster they think you will keep the trap and not return not me it is going back no matter the cost and I did file a complaint with FTC. They do not deserve any business.
This place is a total scam. Do not buy anything from them. They say that the package is coming from Texas and you got expedited shipping and you never receive it. It has taken 30 days plus and I still never got the package that it says was delivered they don’t respond to any emails. This is a scam. This is a scam.
I ordered this dress for my son's wedding on January 9th- for his wedding which was on February 6th- The dress was never received- I did get a tracking number and continuously checked it- It is now March 5th and still nothing- I have sent several emails & no response- THIS IS A SCAM/FRAUD!!!
Actually, I wouldn't give this place any star. There's no way to know that you just bought something from China. They don't say anywhere that that's what's happening. I only got one item. Happy to see it would be delivered in "Less than 10 days", right. It took nearly a month of me constantly calling and asking about the item. When it arrived it was just crap. I could've made it better myself and I hate sewing. LOOK SOMEWHERE ELSE, do not shop here. They don't give money back either.
I wish I had listened to the negative reviews, but I saw a few positive ones and was holding out hope. I’ve ordered from similar companies before, so I figured that the dress would take a long time to ship and would run small. I ordered far in advance and a size up. While I was trying to track the order, I will say the company was pretty responsive. The dress arrived two weeks later than it was supposed to, but still two days before I needed it thanks to the buffer time I had left. It also fit pretty well since I ordered a size up. The problem was the quality. The zipper color didn’t match the dress (white zipper on red dress), and the dress itself was poorly made and didn’t look anything like the photo. I wasn’t expecting high fashion, but this was something I would honestly not be comfortable wearing in public due to the way it was cut. I’ve been trying to get a refund and have received no response to my email, and I don’t have a lot of hope based on what I’m seeing here. I know some of these companies are hit or miss and I knew that I was rolling the dice. I made a poor choice with this one and would advise others to skip it.
I ordered a pants suit. When it arrived “one” leg was cut smaller than the other. I reached out many times to “try” and dispute sending a defective product back to China. The price of mailing is ridiculous more importantly, the product is defective. They did offer $5,$7 then 20% but I refused. In the end they did NOT refund me!
never received my order it’s been 3 weeks
Terrible quality. Their website says returns, but you have to ship back to China, which is incredibly expensive. Don’t bother.
I wish I read the reviews before I placed my order. I placed an order for women's jeans that had Philadelphia Eagles patches. I placed my order and received the jeans but wrong tram. They sent me Colts jeans. I contacted them and reviewed my actual order. I reached out to them and they told me I can return them to CHINA, which we know would be expensive to do. I re-checked my order and I ordered the correct item but they only offered 25% discount though i sent them pics of my order. I should have learned from first order but I really wanted these jeans so I placed a 2nd order and this time they send me a dumb dress in 3x..though this time when I placed my order I double checked to be sure I was ordering properly and I also put a special note to explain exactly what I was ordering. Again I reach out to them and no resolution. Im gonna blast them on social mediA each time I can. DO NOT ORDER FROM IVADRESS. ITS A RIPOFF and they take advantage of the fact that no one is gonna return wrong items because of the high return charge for shipping. Both times it was their fault and im still angry they didn't resolve the issue of them sending the wrong items twice!
Absolute rubbish!! Items on the website don't match the delivered item.
Purchased a Black Lace dress in size L based on the Western sizing chart clearly displayed on the website. What I received instead was a 34/34 “L”, which is Chinese sizing, not Western. This makes the dress completely unwearable. What is most disappointing is the seller’s lack of accountability and empathy. They initially offered a USD $3 refund, followed the next day by USD $5, which is unacceptable given the sizing error was entirely theirs. I informed the seller immediately that I was willing to return the dress, only to be told it could not be returned via FedEx, DHL, or UPS—only by standard post. On top of that, I was told that any customs duties or taxes would be my responsibility, despite this being their mistake. Why market dresses to the Western world using Western sizing charts if you are shipping items that do not match those measurements? This feels misleading at best and deceptive at worst. Buyers beware: the sizing chart does not match the product received, refunds offered are minimal, and returning items is made intentionally difficult and costly. I strongly recommend not purchasing from this website. I just lost AUD$100 for a dress that I cannot wear or give away!
Worst scam shopping experience. I order a floral top for my mom , first of it took forever to arrive. But most importantly I was sent the wrong item . Honestly a piece of garbage that I wouldn’t purchase not even for 1 dollar . I contacted customer service and their solution after admitting their mistake is to either refund me 3 dollar out of the 35 dollars that I paid . Or for me to send them back the item and be responsible to pay shipping fees . So outrageous and a scam . You guys are scam and rip off company . Stealing ppl money . Never again and I hope other ppl will read these 100 other reviews about their awful experience with you
It actually showed up, and I was a little surprised it did. I tried tracking it, but it always said it couldn't be found. Color was completely different than the picture and the size was horribly off. I ordered a 2XL (I'm normally an XL, but went bigger, just in case), but it's so small it really should've been labeled a Medium or a small Large.
I purchased a $49 dress that was delivered used with red stains on the front,.I contacted the seller and sent pictures, The seller offered my $5.00 compensation for a used stained item. Ivadress has been the worst online shopping experience I have ever had. The customer service is just a lot of cordial talk and standard rhetoric as it relates to customer satisfaction..but they don't even take responsibility for sending items that are damaged. Additionally,. the dress did not match the picture advertised on their site.It was cheap fabric and poor quality. They are nothing but a hassle to deal with ,and the actual clothes dont match the pictures on the site.
I ordered an item at 20th September and received it at 12th December ! The item cost was not cheap, quality was bad and the delivery time is bad bad bad !!!! PLEASE DON'T BUY FROM IVADRESS, They're NOT PROFESSIONAL AT ALL !
Do not buy from this company… purchased a jacket for $55. Only offered me three dollars to return it. The return address was in California. I sent it back, but they told me I had to send it back to China. 👎🏻
DO NOT BUY! THIS IS A SCAM!! THE FOLLOWING IS THE RESPONSE 2 WEEKS AFTER PLACING MY ORDER. "We are sorry for the inconvenience caused for you,we are preparing the items for you now.we will try our best to send out asap once getting ready.After we ship,we will email the tracking number to inform you. Any other questions or doubt,please contact us again. Have a nice day!" No email yet, I guess my order has not been processed or shipped ASAP. IM REALLY UPSET! My daughters wedding is in 5 days, my money is gone and no dress. WOW, LESSON LEARNED!
The customer service is very very poor to really be honest....There is NO CUSTOMER SERVICE!!! I will never purchase from them again!!! The sizing chart is totally off point for American Women. I wear a size 2 and the small should have fit but I could barely zip it up. BTW...I sent an email on 9/04/2025 and I am still waiting for a response!!!
I placed an order in July, still haven't received it, although it says that it's been delivered. I keep asking for a refund, but I haven't received anything either. DO NOT ORDER FROM THIS PLACE. IT'S A SCAM
Teribble experience. Items that I ordered arrived in a very poor quality and unacceptable. They don’t have return option. above 100£ wasted on nothing.
95 reviews matching
SOERA
Vanlaren Amsterdam
dressbetty.com
Shopella
Glowora
Fashionlaura
Missrosier
Missacc