At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for.Custom Jewelry, Engagement Rings, Silver Rings.
Written by the business, not verified by us.
Is Jeulia Jewelry legit?
Jeulia Jewelry (www.jeulia.com) has a 4.5 out of 5 rating on OK.one, based on 172 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally user-friendly website, noting that browsing smoothly through the thousands of attractive options is an absolute pleasure. Consumers truly love the gorgeous designs, superb craftsmanship of the jewelry, and the fast, convenient checkout process that makes purchasing completely effortless.
Some reviewers were not happy with delivery delays, mentioning that their orders took excessively long to process and arrive in time for important occasions and special dates. A few other people also felt that certain items suffered from poor quality, reporting frustrating issues such as fading metal colors or incorrect sizing.
Auto-generated from all reviews of this business. For reference only.
Order still hasn't arrived. Should of been here by the 7th July and we are still waiting. Can't get anyone to respond to any messages or return the request for help. Very poor customer service and extremely poor experience.
Reply from Jeulia Jewelry2026-07-30
Dear Customer, we sincerely apologize for the delay in receiving your order and the frustration caused by our lack of response. We want to resolve this for you immediately, but we are currently unable to locate your order in our system. Could you please provide the email address you used when placing the order so we can track it down and assist you right away?
J
Jackie DunkenbergerUnited States · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Their customer service is great
Their customer service is great. I always received a reply to my questions or concerns. I just placed my first order and looking forward to receiving my 2 rings and hope they are as beautiful and solid as in the pictures on their site.
R
Rebecca TurnbaughUnited States · 2 reviews · Experienced 2026-07-24 ·
★★★★★
I'm a return customer
I've purchased jewelry from Julia before and I still have the pieces that I purchased and they are still in brand new shape and it's been years! I enjoy their deals and coupons that they offer and their checkout is super easy and offers several different options for payments. You get premium fashion jewelry with some great coupons for great prices and they even offer free shipping! Their quality is outstanding! I will continue to purchase from Julia jewelry.
They are horrible I have tried reaching out multiple occasions about my order never answered also on top of that I sent a email with a different account they responded in a hour they are ignoring me and these ppl are very unprofessional and from what I have seen there products are very poor
Reply from Jeulia Jewelry2026-07-30
Dear Customer, we sincerely apologize for the delay in receiving your order and the frustration caused by our lack of response. We want to resolve this for you immediately, but we are currently unable to locate your order in our system. Could you please provide the email address you used when placing the order so we can track it down and assist you right away?
I bought the ring and is absolutely lovely, The color combination and design is so pretty that I ended up getting the earrings as well to match with the ring! Great Quality as well and fast shipping.
I have multiple jewelry pieces from Jeulia. I own pendants, earrings, and rings. I must say each piece is uniquely made and boy do I get compliments. I have customers that say wow you must of paid a fortune. I just smile. The sparkle on the stones are mesmerizing.
That is going to take a longer time to receive the jewelry than from other companies. Adorable rings though. Very unique.
I was under the impression that the month of my birthday i would get $30 off a purchase since I have diamond status. I really like your jewelry. I've bought a bit of it. The only part that gets frustrating is your "tracking" of the orders is pretty nonexistent.
The experience was okay. But the prices were good. I hope the ring fits when it arrives and i hope it's not a scam. My card kept trying to decline my purchase due to suspicious activity so that was a pain in the butt and then the price changed and went up right before i checked out. So i didn't really like that either.
The rings we bought are so low quality it's not even funny. Then to top it off, we found them on AliExpress for a fraction of what we paid. Just another rip-off drop shipper. Don't waste your time or money.
Heres the actual reply, where they asked me to remove the review:
"Hope you are doing very well!
We apologize that the product did not meet your expectations. We are committed to providing our customers with high-quality rings. Could you please tell us what aspect you are dissatisfied with? If you wish to return the item, please provide a photo of the ring in your next email, and we will make an exception and authorize your return. In the meantime, we kindly request that you remove the negative review as soon as possible. Thank you for your understanding.
If you have any other questions, please feel free to contact us again."
Just another update:
No response from my reply to their "Customer Service" Dont waste your time buying from these ripoff artists. Ali Express has all their products cheaper anyway. They also dont allow less than 3 star reviews on their website, the entire company is a scam.
Reply from Jeulia Jewelry2026-07-23
Dear Customer, we are genuinely sorry to hear that you are disappointed with your purchase. We take pride in providing high-quality jewelry and ensuring our customers are satisfied with their orders. We do not compromise on the materials or craftsmanship of our rings. We would love the opportunity to understand exactly what you found unsatisfactory. Please reach out to our customer support team directly, and we will be more than happy to look into this matter for you.
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