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Shopping & Fashion

KICKS CREW

202 reviews

4.0202 reviews
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About KICKS CREW

Data updated
Website
www.kickscrew.com
Category
Shopping & Fashion
Location
United States · New York
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
64% (27/42)
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Is KICKS CREW legit?

KICKS CREW (www.kickscrew.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 78% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-10.

What people say

J
Jacob · 1 review · Verified · Experienced 2026-07-20 ·

Good product

Good product. Fast shipping

Y
Yesika · 1 review · Verified · Experienced 2026-07-24 ·

Loved these shoes!

I couldn’t find these anywhere else. The shipping was immediate and got to my house quickly! I would order more shoes from here!

S
Sharon · 1 review · Verified · Experienced 2026-07-26 ·

This is the second time I ordered from…

This is the second time I ordered from Kicks Crew. I'm very pleased with Kicks Crew. The merchandise was in perfect condition when it arrived. Thank you.

A
Arnold美国 · 1 review · Verified · Experienced 2026-07-28 ·

Not a good first experience!

Two items on my initial order were cancelled with no explanation. I was charged shipping for all three rather than for only one item. Not Pleased!

Reply from KICKS CREW2026-07-29

Hi Arnold, Thank you for sharing your feedback with us. After reviewing your orders [1183C320-400 and 1183C320-102], we found that the items did not meet our quality standards. To ensure you receive products in the best condition, we canceled the orders and processed a full refund. Unfortunately, as these were the last available pairs, we were unable to provide replacements. We sincerely apologize for any inconvenience caused. Please note that KICKS CREW operates as a global marketplace, and products may come from different sellers. Therefore, shipping fees are calculated separately. We have also refunded the shipping fees for both orders. Our team has sent you a follow-up email with the next steps to help resolve this as quickly as possible. Please kindly check your inbox (and spam folder) so we can get this sorted out for you right away. We appreciate your patience and the opportunity to make this right.

E
Elizabeth Toole美国 · 2 reviews · Verified · Experienced 2026-07-24 ·

Terrific looking shoe and speedy delivery

Hah! I saw my leopard Adidas sneaks in CapeTown, South Africa! They did not have my size. So when I returned to the States, I went online and searched them out. Wow! There they were: in my size, easy to order, and easy to follow the track of how they were moving along. It was a great process and the shoes arrived in a few weeks time. They look great, fit great and I love them! Thanks for your great service Kicks Crew.

S
Stacey McIntyre美国 · 2 reviews · Verified · Experienced 2026-07-28 ·

Superbly supportive :)

These showed up so fast! Instant ship option is awesome. These are the most comfortable things I've ever worn. One step in them and you'll know. Size up if you have wide feet, they are very narrow. Superbly supportive :)

M
Matthew · 1 review · Verified · Experienced 2026-07-25 ·

They want quality first !

ordered crocs atlas in size 9. Kickscrew made sure if came in the best shape it could be in. They want quality first. Thank you!

N
Noa · 1 review · Verified · Experienced 2026-07-23 ·

Very happy with my order

The shoes came really quick and were packaged nicely with verification.

L
Lorna · 27 reviews · Verified · Experienced 2026-07-27 ·

10/10

Excellent selection of hard to find kicks Excellent communication on fast efficient delivery 10/10 I'll be a returning customer

W
Wallace · 1 review · Verified · Experienced 2026-07-27 ·

I did not receive my whole order and…

I did not receive my whole order and still have not heard anything regarding the status.

Reply from KICKS CREW2026-07-29

Hi Wallace, Thank you for sharing your feedback. After reviewing your order, we can confirm that it was placed on July 12th and dispatched on July 17th, which is within KICKS CREW’s stated processing timeframe of up to 10 business days. Once the package is handed over to the courier, additional transit time is required for delivery. We’re also pleased to confirm that the package will expected delivered on July 29th. That said, we understand that waiting for updates can be frustrating. Our team has sent you a follow-up email to assist you further. Please kindly check your inbox (and spam folder) so we can address any remaining concerns as quickly as possible. We appreciate your patience and the opportunity to clarify.

T
Tim R · 1 review · Verified · Experienced 2026-07-26 ·

New cleats for kicks

Quick delivery. Got the bellingham cleats, happy to get my hands on these kicks. Kinda rare to find them here in the Philippines. Good thing KicksCrew is here.

Q
Quinton Walker · 1 review · Experienced 2026-07-27 ·

I dont have a tracking number

I Dont have a tracking number or any updates on a bag i order on july 9th and i go back to school on aug 5th

Reply from KICKS CREW2026-07-29

Hi Quinton, Thanks for your feedback. We’re sorry to hear that the long wait for your order has been frustrating. Based on the information you’ve provided so far, we were unable to locate any orders associated with your details in our system. We were only able to find one order under your name, which was placed last year. Please feel free to reach out to us directly at [email protected] with any additional information (such as your order number or the email used at checkout). We’ll be more than happy to assist you and look into this further for you. Thank you for your understanding, and we look forward to helping you resolve this.

M
Mark · 1 review · Verified · Experienced 2026-07-27 ·

The whole experience was great!!

The whole experience was great! The site was easy to use! The shipping was even better! I live in USA! I paid for 2 day shipping and received it very quickly!! I will definitely be ordering from here again!! 🤩🤩🤩🤩🤩

M
Mike · 2 reviews · Verified · Experienced 2026-07-27 ·

New🔥🔥

New, fresh, and delivered as expected.

M
Mansour · 1 review · Verified · Experienced 2026-07-24 ·

Poor experience

Poor experience Delivery was too long The item was wrong size

D
D Rosario · 2 reviews · Verified · Experienced 2026-07-23 ·

Sneakers look fake

Reply from KICKS CREW2026-07-29

Hi David, Thank you for sharing your feedback with us. We take this incredibly seriously. Authenticity is the foundation of KICKS CREW, and we stand behind every pair we sell. If you have any doubts, we want to prove it to you. Our team has already emailed you next steps on how to review your claims, please reply to that email so we can this issued resolved immediately. Thank you.

A
Ariel · 1 review · Verified · Experienced 2026-07-27 ·

Good quality

J
Jan B · 4 reviews · Verified · Experienced 2026-07-21 ·

I got authentic Nike Vomero 16's which…

I got authentic Nike Vomero 16's which are very hard to fine.

C
Connor · 1 review · Verified · Experienced 2026-07-26 ·

Dear KICKS CREW Support,

Dear KICKS CREW Support, I hope you’re doing well. I’m writing regarding my recent order, which unfortunately has still not arrived. According to the tracking information, it appears to have been delivered, however I have not received the parcel and have thoroughly checked around my property and with nearby neighbours. I’m very disappointed as I was looking forward to receiving my shoes, and at this stage I’m unsure where the package has gone. Could you please investigate this matter and advise on the next steps? I would appreciate your assistance in either locating the parcel or arranging a suitable resolution, such as a replacement or refund if the package cannot be recovered. Please let me know if you require any further information from me, including my order number or delivery details. Thank you for your time, and I look forward to hearing from you as soon as possible. Kind regards, Connor Bloomcamp

Reply from KICKS CREW2026-07-27

Hi Connor, Thank you for sharing your feedback with us. We're sorry to hear that you haven't received your package. According to the tracking information, the courier marked the package as "delivered" on the 22nd of July. Our team has reached out to you via email to follow up on your order and to assist with launching a missing package investigation if necessary. We appreciate your cooperation and look forward to resolving this with you.

L
Lakeisha · 1 review · Verified · Experienced 2026-07-24 ·

Fast delivery and awesome brightness