Great service and communication skills…
Great service and communication skills satisfied customer
About Kiikio
Data updated- Website
- www.kiikio.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 248 reviews
- Replies to negative
- 97% (92/95)
Do you own Kiikio? Claim this profile for free and start replying to reviews.
About this business
Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at [email protected].
Written by the business, not verified by us.Is Kiikio legit?
Kiikio (www.kiikio.com) has a 3.7 out of 5 rating on OK.one, based on 326 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 26% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company, often sharing how much they adore the unique styles and overall feel of their purchases. Customers frequently praise the exceptional quality of the clothing and the wonderful customer support team, explaining that representatives are always ready to assist quickly with sizing or order adjustments. However, some customers also noted occasional issues with long delivery times and delays in receiving their packages, which caused frustration for a few buyers. A few people also mentioned that certain items looked completely different from the promotional pictures or failed to meet their expectations regarding general manufacturing standards.
Auto-generated from all reviews of this business. For reference only.What people say
Very satisfied customer
The items I have received from Kiikio are of great quality, true to fit and my Son was very happy with his jacket. There was a shipping error on my part and their customer service was superb! They got back to me immediately and corrected the problem at no extra cost to me! I will definitely be shopping with them in the near future!!
I didn’t get a pant but service help me…
I didn’t get a pant but service help me to resend it and the service was very good
I had an amazing experience with their services!✌️🥹🔋
I had an amazing experience with Kiikio. Their customer service was fast, helpful, and very professional. I needed to change the size on one of my items, and they fixed it right away with no issues. The communication was clear, polite, and reassuring throughout the process. I really appreciate how smooth and easy they made everything. I definitely recommend Kiikio and will be shopping with them again!
They dropship from a Chinese website…
They dropship from a Chinese website called Taobao for a much higher price.
Reply from Kiikio2025-11-28
Hi! 😊 Thanks for sharing your thoughts. Just to clarify — our products aren’t dropshipped from Taobao. We design and produce most items in our own factory, and some are made in collaboration with independent designers. This helps us ensure quality and unique styles that you won’t find elsewhere. We truly appreciate your concern and are here if you have any questions! 💛
Good product
Good product. Friendly staff, fast return service.
They make really good clothing that not…
They make really good clothing that not only looks great but is still functional and is cozy too. I’ve gotten a lot of compliments on my clothes from them!🖤
Bought a leather jacket but didn’t know…
Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for the product to come. Will write another view of the actual product!
Great clothing and they actually…
Great clothing and they actually respond to text which makes it very convenient in case you mess up an order, so I give 5 stars for sure!
The supporting is working very well
The supporting is working very well. Always answer you in some hours, and can solve every problem.
Great customer service so far
Great customer service so far, super responsive and helpful. Excited for my order to arrive!
DO NOT TRUST
DO NOT TRUST. Shady company with super cheap quality products.
Reply from Kiikio2025-11-19
Dear Customer, We sincerely apologize for not meeting your expectations. Could you please let us know if you received a damaged product, or if our support team didn't meet your satisfaction? Please inform us, and we will provide a satisfactory solution. Feel free to contact us via email at [email protected] or on Instagram. Once again, we express our heartfelt apologies.
Futuristic clothes
Fast delivery, perfect special fitting clothes. Kiikio catched my heart with their extra ordinary style. I will ever and ever order my clothes from Kiikio
Great quality
Great quality, clean, doesnt torn - ill buy more in the future
Amazing
Shipping took some time but the quality of the product was beyond expectations, fit as expected, amazing quality, well worth it, absolutely will shopping here again
I ordered my jacket and was sent the…
I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got everything situated. Love it👍👍
A perfect example of excellent customer service.
l initially complained about not receiving my order, but it turned out that the delivery had actually been completed successfully. I really appreciate how kindly and professionally the staff handled my complaint.
Great client service very fast…
Great client service very fast answering and the clothes are as described
I had a small issue with my order
I had a small issue with my order, and the customer service team was incredible. They responded almost instantly and sorted everything out for me quickly and without any hassle. I'm very impressed with their support!
Good quality
I ve got sum problem whit the shipment but the client support was very good, the shirt hoodie ecc ecc are awsome, raccomanded
NAMED COLLECTIVE
Psylos1
Aelfric Eden
Omirad
Stay Cold Apparel
Joom
Insomniavisuals
Minga London