10/10 experience and great customer…
10/10 experience and great customer service! i appreciate the clear communication and help i received. Excited for my clothes 👍
About Kiikio
Data updated- Website
- www.kiikio.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 248 reviews
- Replies to negative
- 97% (92/95)
Do you own Kiikio? Claim this profile for free and start replying to reviews.
About this business
Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at [email protected].
Written by the business, not verified by us.Is Kiikio legit?
Kiikio (www.kiikio.com) has a 3.7 out of 5 rating on OK.one, based on 326 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 26% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company, often sharing how much they adore the unique styles and overall feel of their purchases. Customers frequently praise the exceptional quality of the clothing and the wonderful customer support team, explaining that representatives are always ready to assist quickly with sizing or order adjustments. However, some customers also noted occasional issues with long delivery times and delays in receiving their packages, which caused frustration for a few buyers. A few people also mentioned that certain items looked completely different from the promotional pictures or failed to meet their expectations regarding general manufacturing standards.
Auto-generated from all reviews of this business. For reference only.What people say
I love the clothes so much!
I love the clothes so much!! Super stylish
Great quality
Great quality - quick responses and really helpful when needed Multiple orders made all quick responses They just need to work on the speed of shipments 🚚 please
the pants where okay quality
the pants where okay quality, the belt was absolutely garbage, probably not gonna buy again, but worth the purchase.
Had an issue with delivery and they…
Had an issue with delivery and they were quick to respond and assist with fixing it.
My first time ordering from them
Customer service actually responded when there was a problem, compensation was given for said problem, sizing was right, fabric quality was good and although there was a slight delay with shipping, the way it they handled it was exceptional, 5/5 experience
don't hesitate and buy with kiikio!
kiikio has items really trendy unique and original i had to buy this combat edgy pants! i also had cool glasses as a gift! you can see the quality is very good. you can trust the site it's legit, the shipping takes a few days and with the app shopify you can follow everything right in time. what i love a lot is their customer service, i recently had an issue with an item and they replied really fast and proposed for free to send me a new item! no need for me to send back anyhting or spend money on shipping they took everything in charge! i appreciate a brand being efficient and comprehensive it's really rare nowadays so let's support this brand!
Goated will buy again
Kiikio is a really good brand
Kiikio is a really good brand, shipping is a little long (bought stuff in Feb and still haven’t gotten everything, it’s may), but that’s my fault, customer service is really helpful, and are open to taking no matter what, will definitely use this brand in the future! Thanks! :)
good quality of the items
Love the clothes that I ordered
Love the clothes that I ordered, I was anxious when I got no notification for tracking yet but their customer support was able to easily give me the tracking info. The pants are good quality and feel great to wear 10/10 I would buy from this company again!
I received my first package and loved…
I received my first package and loved the material and the designs. Amazing customer service and package info.
Good customer service
Good customer service, got back to me quickly and were very polite.
Easy to find what you need
Easy to find what you need. Good customer service. Helped with my sizing mistake very easily. High quality clothes .
Great customer service
Great customer service — they respond quickly and are very helpful
The company does not use a reliable…
The company does not use a reliable delivery service The first "delivery attempt" was a complete lie. It said it was a successful delivery with a photo with a background that didn't match anything on my property so I have no idea where they put the parcel to take a photo of it Contradicting this, a live chat agents said that it was left with a neighbor which couldn't have been true considering they actually sent it the next day themselves and another agent sent so now I look like an idiot going around all my neighbors houses telling them one of them must have it because the courier said so This wouldn't have gotten resolved without me following it up myself, dread to think of all the orders lost because people didn't know to reach about about the awful delivery service Complete shitshow all round from their delivery partner, I don't need that kind of stress in my life
Reply from Kiikio2026-04-25
Dear Customer, We are very sorry to hear about your experience and truly apologize for the inconvenience and frustration caused. We completely understand how upsetting this situation must have been, especially with the conflicting delivery information provided. To help resolve this for you, we kindly ask that you contact our customer support team directly so we can review your case in detail and arrange appropriate compensation for you. Best regards, KIIKIO
Best quality ever 🫶
Best quality ever 🫶 CRD.
So coool shop!!
So coool shop!! I love it!!
Good quality and fits perfectly
Bad Quality
I like the style of their clothing but I bought two jackets and a pair of pants for the winter time which took a long time to ship which I kind of understand since it’s overseas shipping but, I expected the jackets to at the very least hold through the winter. The zippers broke off of both the fleece lined vintage work jacket and the faux fur lined coat. I had a lot of trouble even keeping the zippers on track. The fleece lined vintage work jacket has terrible stitching and has torn multiple times, the pockets and a big tear under the arm which I had to repair myself. The pants were the only thing that has held up so far.
Reply from Kiikio2026-04-13
Dear Customer, We are very sorry to hear about your experience with the items you received, and we truly apologize for the inconvenience caused. Please don’t worry—we would like to assist you with this issue. Kindly contact our customer service team with your order details and photos of the affected items, and we will arrange an appropriate after-sales solution for you as soon as possible. We appreciate your understanding and the opportunity to make this right for you. Thank you for your support. Best regards, KIIKIO.
NAMED COLLECTIVE
Psylos1
Aelfric Eden
Omirad
Stay Cold Apparel
Joom
Insomniavisuals
Minga London