LeafFilter Gutter Protection (www.leaffilter.com) has a 2.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
What people say
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Daniel E. Scherb · 6 reviews · Experienced 2026-08-05 ·
★★★★★
Follow-up customer service was suboptimal
The estimator came promptly and provided a comprehensive estimate. The installer also was prompt and appeared to do a credible job. However, 2 weeks passed and I had not received my warranty. I called their main phone number, but was unable to reach a person. I called Javier, the estimator, who said the installer (Myron) would personally deliver the warranty first thing the next day.
Did not leave my house the entire next day. The installer did not come, nor did I receive a phone call. I eventually called their main customer service number, and was told by the non-US-based representative that a written warranty would be mailed within 7 days. I am not happy with LeafFilter’s follow-up customer service
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Tim Kouba美国 · 1 review · Experienced 2026-02-21 ·
★★★★★
The Run-Around and Lack of Follow Up Makes Us Wish We went a Different Direction
The meeting with the sales person was great. He was wonderful to work with and our installation occurred in February, 2026. The product itself seems to do it's defined job though my experience leads me to wonder how much they will stand by their product if it fails to perform. The installers were very fast in doing their work. Upon inspection of the finished we noticed holes in our fascia and boards misaligned. Three times over the following six to eight weeks Leaf Filter came out to inspect, catalogue and document the damages. In April, we were told that the local office was scheduling repair work. After waiting until mid-May for response and assistance, their story changed and we were told that they required us to get estimates for repairs which they would reimburse. A regional manager, Zach Schmitz, became involved. Zach called me personally and asked me to provide the invoice directly to him for the repair work for reimbursement processing. A local carpenter completed the repairs within a week and I sent the invoice directly to Mr. Schmitz as directed. I have followed up with him 3 times via phone message, text message and email, and to date, as of August 1, 2026, I have received no response from Leaf Filter. Based upon my experience, no matter how good the product works, I will not recommend Leaf Filter to anyone. I am sure that there are other companies who provide similar products that work just as well and who actually stand by the promises they make to their customers.
Reply from LeafFilter Gutter Protection2026-08-04
Thank you for sharing your experience with us, Tim. We have shared your concerns with our support team, and they will be in touch with you shortly. If you need immediate assistance, please don't hesitate to reach out to us at 800-749-4566.
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Ralph Rittner美国 · 2 reviews · Experienced 2026-07-03 ·
★★★★★
HORRIBLE customer service loops
HORRIBLE customer service loops. No one ever calls back. DO NOT PAY THEM UP FRONT. They took my check and promised a quick install. No call and no show 3 times.
Awful company to deal with. Go with a competitor.
I want my money back or the service provided as per the agreement and the Canceled Check.
Reply from LeafFilter Gutter Protection2026-08-04
Thank you for sharing your experience with us, Ralph. We have shared your concerns with our support team, and they will be in touch with you shortly. If you need immediate assistance, please don't hesitate to reach out to us at 800-749-4566.
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Hani El moubacher美国 · 1 review · Experienced 2026-08-03 ·
★★★★★
Last year I hired them to install the…
Last year I hired them to install the gutter for my house and they charged me arm and legs anyway last week ived call them to sent the technician to check it for me after the storms hit our area they said we will call u back no bone call me back so I called them again about 9 times still nothing happened so I’m gonna take them to court stay away from this company this company nothing but scam and thieves
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BRUCE SCHENEMANN美国 · 3 reviews · Experienced 2026-07-03 ·
★★★★★
If you live in an area with big trees. Don’t do it.
If you live in an area with big trees, these are useless. Have to have someone come out and remove the leaves that cover the screens. Don’t do it.
Reply from LeafFilter Gutter Protection2026-08-04
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected].
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Ken美国 · 2 reviews · Experienced 2026-08-03 ·
★★★★★
Track lighting falling off my house
I purchased your track lighting for my house. I love the system and the colors available to use. My complaint is with your 7-year warranty. I can't get anyone to come out to my house to fix the problem of my track lighting falling down off my over hangs. I have called for over a month, got appointments scheduled, talked to agents, and managers and no one ever shows up.
The salesmen showed up dressed like slob with food stains on his t-shirt.I think he overcharged my elderly father with a price of 5000 dollars on a small 1600 square foot house. I found screws on the ground after a thunderstorm and the installer didn't properly put back the spout on the small roof that covers our deck so the rain is pouring out of the gutter onto the ground. Do your research people before you make commitment.
Reply from LeafFilter Gutter Protection2026-08-04
Thank you for taking the time to provide us with this valuable record of your experience. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at 800-749-4566 or email us at [email protected] if you would like to share any additional details we can take into consideration.
Purchase leaf filter in March of 2026. The price was extremely high but after a little moving numbers around it was just very high. My house is new and my neighbors trees were filling up my gutters so I bit the bullet and paid the price.
Installation included cleaning (which was thrown on the ground) SEALING the corners and ends and any necessary realignment.
The one corner that I knew leaked was the one above where I park.
I had noticed what I thought was dripping still coming from that corner and recorded it during a July rain storm. I sent the video to the installer and he replied he was out of town and would fix it the following week then he ghosted me. No more replies.
Contacted Leaf Filter via their website and got an appoint set up for 8/1/26 between 8-12. No one came, no one called.
From the beginning at sales, Alex was professional, polite and knowledgeable about cleaning our gutters and the possibility of adding on the gutter guards as it would help future build up. He provided context and a sample of the product explaining the process and how the product could help our home.
On the day of installation, Victor came and talked to me about the installation. He was prepared to do the project and completed it within 4 hours. It was a humid and wet as the day before had rained. I was concerned about the product installation as the wet surfaces might present an issue. I contacted customer service and they assured me that the installation could be completed under current conditions.
Victor did a great job installing and cleaning the premises. He provided me with before and after pictures that suited my interest and helped eased my apprehension. I was impressed with his work ethic and persistence in completing the task.
Reply from LeafFilter Gutter Protection2026-08-04
Customers like you make our job a pleasure. We are thrilled to know you chose a permanent solution for your clogged gutters.
ot them installed 2 mos ago. Product works BUT the installation crew left me with roofing nails in the ground (I have 5 dogs) and all sorts of other debris in my back yard . Called the guy I signed up with he gave me a bogus number to call and then blocked me.
GREAT JOB LEAF FILTER !!!
For over $8k I expected better just to say the least
Yesterday LeafFilter installer Leroy Tenan cleaned, aligned, sealed and installed filters on the back side and end caps of my home existing gutters at a very favorable cost and time. Leroy performed above & beyond my expectations that I feel comfortable and confident to write this evaluation for the company. Thank you for being prompt and accommodating for this important project in our home.
Reply from LeafFilter Gutter Protection2026-08-04
We are so glad that LeafFilter earned your business. It was a pleasure serving you and your family.
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Daniel Georgia美国 · 1 review · Experienced 2025-10-20 ·
★★★★★
After the initial installation in…
After the initial installation in October of 2025 there was an issue that caused some dissatisfaction. After speaking with the production manager of the Ann Arbor Michigan location he told me there were special parts ordered and have arrived to resolve the issue. After several more unanswered phone calls, the work has still not been scheduled for completion. I have been promised a return phone call, but I am still waiting.
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Rick Berberich美国 · 2 reviews · Experienced 2026-07-30 ·
★★★★★
Leaf filter contractor
What made my experience great was the technician.
Jake Irish was knowledgeable and personable.
They are all independent contractors the luck of the
draw is who you get. My last leaf filter contractor was
Terrible.Did not bring any panels or materials.There
was no charge because he did not do anything and was supposed to call me back but never did.
I highly recommend Jake Irish (use his last name they have two Jakes).
If your a leaf filter customer in maine.
7/30/26 Rick.
Reply from LeafFilter Gutter Protection2026-07-31
We are so glad that LeafFilter earned your business. It was a pleasure serving you and your family.
Customer Service After Installation is Frustrating
Customer Service After Installation is Frustrating!
Since 2015, I have had Leaf Filter protection on my 2 storied house. With the recent rains, I noticed one section of my house where the gutters were overflowing - it seemed like something was preventing the water from flowing. I called the 800# for customer service; they confirmed my 6/2015 install and scheduled a tech to come out later that week. The tech never showed up.
2 weeks and more rain went by; I tried calling the local office, which sent me to the same 800# for customer service. I just got off the phone with the 800# who escalated my issue to the local office to discuss it.
Why offer a warranty and service if one hand doesn't know what the other is doing? Be warned, if you are installing these on your home (at a great cost), long-term service might be frustrating. (FYI - refer or issue # not given, so no way to track)
Reply from LeafFilter Gutter Protection2026-08-04
Thank you for your feedback. We request that you contact us at [email protected] or 800-749-4566 if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.
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FM美国 · 3 reviews · Experienced 2026-07-27 ·
★★★★★
I would not recommend Leaf Filter on…
I would not recommend Leaf Filter on homes with "in valleys" and white oak trees or pine trees. We noticed water draining over the gutters at the in-valleys and behind the gutters along the length of the gutters.
Leaves were not the problem, but pine pollen and white oak flowers was! The pollen and dead oak flowers collected on the roof washed down onto the mesh fabric (diffuser) and completely faced up the mesh causing significant water cascades and water damage.
The water damage required removal of the gutters and the fascia boards in the back of the home had to be replaced.
On top of this the carpenter who we have known for 9 years found the pitch on our gutters was NEGATIVE and the drip edge was behind the gutters in spots. They completed the work this past week.
LEAF FILTER will block dry brown leaves but if you have pines, white oaks, AND a roof with in valleys, I strongly recommend you reconsider installation.
This was a significant $$$$loss...
Reply from LeafFilter Gutter Protection2026-08-04
Thank you for taking the time to share your feedback with us. We genuinely value the input of our customers, and we want you to know that we're listening. We will be sure to pass on this information to our team. If there are any additional details you'd like to share, please don't hesitate to reach out to us at 800-749-4566 or email us at [email protected]
A Masterclass in Customer Neglect and subpar products
If you want a company that takes thousands of dollars for bad products and treats customer service like a joke, call LeafFilter.
We bought their gutter guards, but water constantly pours over the sides like a waterfall. Giving them the benefit of the doubt, we assumed our old gutters were the issue and tried to hire them for new ones. Big mistake.
It took **3 weeks** of calls, emails, and forms just to schedule an estimate. On the day of the appointment, they canceled—then sent a salesperson unannounced at a random time later that day anyway. The "quote"? A price scribbled on a loose scrap of paper with zero documentation or specs.
I then called **EVERY SINGLE DAY for 2 weeks** trying to get details. Every day I was promised a callback. Every day I got silence. Supervisors are magically "in meetings" 100% of the time, and their social media team explicitly refused to connect me to management. It's now been a week since I stopped chasing them, and I’ve still heard nothing—not even from the salesperson who stood in my driveway.
LeafFilter is hands down the most baffling, painful company I have ever dealt with. They won't help you when you’re trying to give them money, so they certainly won't help when something breaks. We now have to spend thousands to undo what they installed. Calling them a joke is an insult to comedy. Save your time, sanity, and money—look elsewhere.
We recently had our Leaf Filters removed as leaves and other things like Spanish moss, would sit on the screen and get stuck in it. Also, the heavy rains we get in Florida would just run over the screens, and still be a
waterfall as if we had no gutters when we walked out our doors. The reason we got Leaf Filter was to keep my husband from getting on a high ladder to clean the gutters, but the mosses, sticks, and other things would stick in the screening and the only way to clear it off
was to scrub with a brush. Spraying water did not work. The "clog-free" portion of your warranty is only if things clog under the screens. Even though there was dirt under the screen, they would not honor the warranty. We were told by the sales person my husband would not need to ever clean the gutters again. This seems to be false advertising to me. This product is not as advertised and we are very disappointed we spent a large chunk of money to just end up having it removed.
Reply from LeafFilter Gutter Protection2026-07-30
Thank you for taking the time to provide us with this valuable record of your experience. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at 800-749-4566 or email us at [email protected] if you would like to share any additional details we can take into consideration.
I am glad so glad that so many people have such a high opinion of this company. That is not the experience that I have had. Gutters were installed incorrectly with water coming down from behind the gutters and facia board. I have called the Leaf Filter Assistance line and scheduled for a leaf Filter rep to come to my house and inspect the gutter. The 1st scheduled Apt. they were a no show and no call. Rescheduled a 2nd Apt and again a no show and no call. If you are in the Richmond area, think twice before you use these guys. I am definitely not a satisfied customer!
Reply from LeafFilter Gutter Protection2026-07-30
Thank you for bringing this to our attention. We take our customers’ concerns very seriously and have shared your review with our support team. Please give them 2-3 business days to contact you via phone call or email. We appreciate your patience and the chance to make this right.
There is no way in hell that I would use this company!!! After reading reviews, these people do not care, just trying to make a sell!!! I have someone that I actually trust to help me out!!! I could say a lot more but won’t!!!! Buyer beware!!!!!!!
Reply from LeafFilter Gutter Protection2026-07-28
We always strive to deliver an experience that exceeds your expectations. Thank you for letting us know about this, Debbie. Your feedback helps us do better.
