LeafFilter Gutter Protection (www.leaffilter.com) has a 2.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
What people say
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Thomas Martin美国 · 1 review · Experienced 2026-07-23 ·
★★★★★
This is one of the worst experiences I…
This is one of the worst experiences I have ever experienced.
To date, five contacts and can’t get an estimate.
Call center is incompetent. Can’t enter into a calendar for an appointment and does everything possible not to schedule, especially if you have a warranty.
Not interested in helping. One of the calls , customer service representative was surrounded by a family and had no time to assist.
All five contacts were horrendous.
Reply from LeafFilter Gutter Protection2026-07-24
Your feedback is important to us and has been shared with our team to improve in these areas. If you would like to discuss your experience in more detail, we encourage you to contact 800-749-4566 or email [email protected].
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Jay美国 · 1 review · Experienced 2026-05-23 ·
★★★★★
The installation was super…
The installation was super professional, this is a quality veteran friendly company that sells a quality product. After 2 years I have had no problems with my gutters.
Reply from LeafFilter Gutter Protection2026-07-24
We are happy to hear you had an awesome experience with LeafFilter. Thank you for trusting the nation’s largest gutter protection company!
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Lana Ham美国 · 1 review · Experienced 2026-07-15 ·
★★★★★
Gutters themselves look good
Gutters themselves look good. The problem we had was cleanup and trampled all our landscaping flowers which was very expensive. Also pieces of metal and debris and nails left all over our property, especially all over the driveway. There were nails left everywhere which is bad for our car tires. Our brand new outside light was broke from them, pulling down the old gutters, and when we tried to put it back on, it won’t set up flush against our house anymore. No one ever called to ask us how the job went. We had to spend a day cleaning up and searching for all the nails to make sure they would not put a hole in our cars or lawn mowers . Was very disappointed.
Reply from LeafFilter Gutter Protection2026-07-24
Thank you for reaching out to us and providing this feedback. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. If you would like to share more details, please reach out to us at [email protected] or 800-749-4566, so we can help you directly.
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Gary Conley美国 · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Poor customer service
LeafFilter promises a lot, but under-delivers. I have installed the LeafFilter system on two houses - the first had no issues with surrounding hardwood trees that filled uncovered gutters annually. The second house is surrounded by white pine trees, which the salesman stated may need to be brushed off occasionally if needles pile up on top of the screens, but needles should not end up inside the gutters to clog the downspouts.
Well, needles definitely pile up on top of the screens, so LeafFilter should be your LAST choice if you are surrounded by pines. Despite me blowing needles off the gutter shields from on top of the roof (hmm, thought I had these installed so I wouldn’t have to climb on the roof?), we still ended up with needles inside the gutters blocking the downspout and causing overflow during storms within six months. I cleaned the obstruction from two downspouts, but the problem is back and affecting more downspouts two months later.
Customer service is non-existent. I made the call a week ago, and was quickly given a cleaning appointment the following Monday. No show, no call. I called customer service again, they promised a call from the local office. No call. I called again (twice), same promise of a call that did not come. Called again, and this time the agent set me up with another appointment to clean the gutters, with another promise of a call from the local office. No show, no call, again. Called customer service yet again, nice woman offered to escalate my call to the regional office, but next day and still no call and the gutters remain clogged with debris the salesman assured me could not get past the filters.
I did learn something new from the multiple calls – apparently there is a $125 trip charge that is assessed for any calls outside the one year post-installation window. So much for that “no clog guarantee”. I believe I will be contacting our state Consumer Affairs division and pursuing the “money back” clause of that so-called guarantee. But I’m not holding my breath.
Reply from LeafFilter Gutter Protection2026-07-28
Thank you for sharing your experience with us, Gary. We have shared your concerns with our support team, and they will be in touch with you shortly. If you need immediate assistance, please don't hesitate to reach out to us at 800-749-4566.
WARNING: Aggressive High-Pressure and Deceptive Sales Tactics at LeafFilter I am writing this to warn other homeowners—especially seniors and their families—about the predatory sales tactics used by LeafFilter. Not only was the presentation misleading and deceptive, the Leaf Filter system completely failed in the first rain event after it was installed, as described in the Class Action Suit settled several years ago. The problem is actually worse than before the system was installed. Both my husband and I were threatened by the Installation Manager, who threatened to rip the roof off of our house. I do not say this lightly. Both my husband and I worked at very high levels at a State Attorney General's office, I trained prosecutors and he worked in the Bureau of Consumer Protection. Repeated calls to corporate headquarters have been ignored. Beware...this is a scam.
Reply from LeafFilter Gutter Protection2026-07-24
Thank you for taking the time to provide us with this valuable record of your experience. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at 800-749-4566 or email us at [email protected] if you would like to share any additional details we can take into consideration.
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customer美国 · 2 reviews · Experienced 2026-07-23 ·
★★★★★
Never showed up
Never showed up. Not sure how to review this business, I've called them and went on their website to schedule an estimate but they failed to show two times. The only time they called was when they missed the first appointment and called to reschedule a second. Gave up and am now going with a local company.
Reply from LeafFilter Gutter Protection2026-07-24
Thank you for taking the time to share your feedback with us. We genuinely value the input of our customers, and we want you to know that we're listening. We will be sure to pass on this information to our team. If there are any additional details you'd like to share, please don't hesitate to reach out to us at 800-749-4566 or email us at [email protected]
Wish I didn’t have to leave a star. Had to have this mess taken off my house. Less than 3years old. Call repeatedly when the water falls ran off my house. Less than a year old I called the woman that answered the phone was very rude. I’m 74 years old and never have I been spoke to that way. I believe in customer service. The have none after you buy the junk they sale..
Reply from LeafFilter Gutter Protection2026-07-23
Your feedback is important to us and has been shared with our team to improve in these areas. If you would like to discuss your experience in more detail, we encourage you to contact 800-749-4566 or email [email protected].
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Vicki G美国 · 2 reviews · Experienced 2026-03-01 ·
★★★★★
CRAPPY WORK!!!!!
They came out and removed when we had a new roof put on and instead of replacing what was taken off which was beyond using, they used it anyway and left one gutter not connected to the down spout and you can see leaves in that downspout. And we had to pay 1400.00 for this mess.
Reply from LeafFilter Gutter Protection2026-07-21
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected].
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Patrick Krogstad美国 · 1 review · Experienced 2026-07-10 ·
★★★★★
Leaf Filter out of Billings
Leaf Filter out of Billings, Mt. Did work on my 76 year old Mother's home in Bozeman, Mt. She has a 1200 sq ft, single level, ranch style home. Roughly 100' of gutter. She was charged $8,000! This is Roughly 4x the market rate.
After reading just a handful of reviews on Yelp, Google, etc. 2,800 complaints with the Better Business Bureau in Mt. Please do your research.
Reply from LeafFilter Gutter Protection2026-07-21
Thank you for taking the time to share your feedback with us. We genuinely value the input of our customers, and we want you to know that we're listening. We will be sure to pass on this information to our team. If there are any additional details you'd like to share, please don't hesitate to reach out to us at 800-749-4566 or email us at [email protected]
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GORDON WELLES美国 · 2 reviews · Experienced 2026-07-17 ·
★★★★★
No show company
I went to Lowe’s minding my own business when I was approached by a store attendant who wanted to waste my time for a few minutes. She was able to set me up with an appointment to get an estimate with Leaf Filter, and at first I was excited for the possibility of getting some gutters on the house, or at the very least get an idea of cost. Three days in a row Leaf Filter no showed. I called each day to complain and I got an earful of apologies, but after the third day I decided to go with the competition. This is a sad story because Leaf Filter told me before my appointment to please be there because if they are known for anything, it’s their military like promptness. Whatever.
Reply from LeafFilter Gutter Protection2026-07-17
Your feedback is important to us and has been shared with our team to improve in these areas. If you would like to discuss your experience in more detail, we encourage you to contact 800-749-4566 or email [email protected].
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John V.加拿大 · 2 reviews · Experienced 2026-07-17 ·
★★★★★
Don't waste your money.
We paid a lot of money for this service. We were told we would never have to go up on a ladder and clean off the gutter protectors because the rain will wash off all the debris. This is absolutely not the case. Leaves and pine needles have collected so much on them that our gutters overflow when it rains. I used an extended brush to try to clean off the debris and there is a massive amount up there. I called the company to complain about it and they said they could send someone out to have a look for $125.00 (which is in the contract. Read the fine print)
I could have just paid someone to come and clean my gutters out twice a year for that. I feel we were lied to and taken advantage of. Don't waste your money on this product. Just call someone to come and clean your gutters for you. Not impressed. Not happy.
Reply from LeafFilter Gutter Protection2026-07-21
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected].
I've had the LeafFilter system installed for 6 years. It does work very well. However, I now have an issue of a clog in about a 3' section at the end of the system over my front entry. Per their "Lifetime Warranty", they will come out and fix it, no problem. I just have to pay a $125.00 trip charge. Hog wash! I'm 62 years old and can't feel my feet due to neuropathy, but I'll be a monkey's uncle if I'm going to pay their extortion rates. I'll risk getting on a ladder and fixing it myself.
Reply from LeafFilter Gutter Protection2026-07-21
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected].
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Thomas Tows美国 · 1 review · Experienced 2026-07-10 ·
★★★★★
Avoid these people.
My advice is to avoid these people!
Their bottom line estimate was $9,000 for my project and I got an equivalent system installed by a local contractor for $2,100. In addition I was subject to badgering by their salesman when I refused to sign a contract before he left.
On Friday, July 10 a representative of Leaf Filter visited my home to provide an estimate for replacing my gutters or just adding leaf guards. He didn’t leave a business card and I don’t remember his name, but he is the first person I’ve ever had to throw out of my home.
Our appointment was at 5:00 and he didn’t arrive until 5:20, with no phone call to indicate he wouldn’t be on time.
After inspecting my home he provided me the estimates for replacing my gutters and for only adding leaf guards. He then described the discounts that would significantly reduce the costs. His first estimate was over $13,000 and after several adjustments the price was reduced to $9,500
When I advised him that I was getting several estimates, his was the first and I would not be signing any commitment until I had gotten some other estimates his demeanor changed.
He became more insistent that there was no need for other estimates since his product was so clearly better than any other option. When I again told I would evaluate other options before making a decision he became belligerent.
He asked what was the “real reason” we wouldn’t sign today implying there was some ulterior motive at play. He also accused us of being cheap and stupid for not buying his system. One example he used was going to a Mazerati dealership and buying a Corolla. He kept saying the same thing over and over again in a more indignant tone of voice until I told him I wouldn’t buy the Leaf Filter system no matter what the price.
I also told him to get out of my house, which he did while continuing berate our cheapness and stupidity.
I’m 79 years old and perhaps he felt he could badger me into purchasing his system. He was wrong.
Insulting your customer does not seem like a good way to complete a sale or enhancing your reputation.
I can now understand why he was so insistent on my signing the contract while he was here. I got a local contractor to install an equivalent system for $2,110 compared to the $9,000 LeafFilter would charge.
Reply from LeafFilter Gutter Protection2026-07-16
Thank you for reaching out to us and providing this feedback. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. If you would like to share more details, please reach out to us at [email protected] or 800-749-4566, so we can help you directly.
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hedy美国 · 1 review · Experienced 2026-07-14 ·
★★★★★
Waited a long time for service but it’s finally done!
My gutters were installed and are mostly working fine.
I did have a yearlong issue where no one called me back.
FINALLY they did come out and fix the issue and they are working better.!
Reply from LeafFilter Gutter Protection2026-07-21
Thank you for your feedback. We request that you contact us at [email protected] or 800-749-4566 if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.
Good product but try to get in touch…with warranty is hopeless
Good product but try to get in touch wth someone about warranty needs, GOOD LUCK! I have called 3 times to ask if someone can come out because there are issues. I have given up on trying to talk to someone. I paid alot of money for this. I believed in the warranty, but what good is a warranty if you can't talk to someone at the # provided! Please advise
Reply from LeafFilter Gutter Protection2026-07-14
Thank you for bringing this to our attention. We take our customers’ concerns very seriously and have shared your review with our support team. Please give them 2-3 business days to contact you via phone call or email. We appreciate your patience and the chance to make this right.
when installed the salesman said they would clean off pine needles if necessary. and guards were warranted for life.
Well I just spoke to a representative and was told for 150 dollars they would send someone out.
not a happy camper!!!
Reply from LeafFilter Gutter Protection2026-07-14
We have shared your feedback with our team, so we can learn from your experience. If there is any additional information you would like to share, please contact us at [email protected].
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steve hollar美国 · 2 reviews · Experienced 2026-06-02 ·
★★★★★
We were lied to the water runs across…
We were lied to the water runs across leaffilter and not in the gutter and we were told leafs and pine needles would wash or blow off also a lie don't waste your money and the only feedback you get is we appreciate your review but tough we got your money and not going to fix the problem
Reply from LeafFilter Gutter Protection2026-07-14
Thank you for taking the time to share your feedback with us. We genuinely value the input of our customers, and we want you to know that we're listening. We will be sure to pass on this information to our team. If there are any additional details you'd like to share, please don't hesitate to reach out to us at 800-749-4566 or email us at [email protected]
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James currington美国 · 1 review · Experienced 2026-07-11 ·
★★★★★
Do not hire this company they do not…
Do not hire this company they do not take care of their customers. I called several times they said it was because I didn’t have leaf filter on the back half of my house even though the water kept rushing over the gutter causing the gutter now to pull away from the house and the soffit. They will not come and fix it or repair it since they are the ones that installed it improperly I’ll never use this company again.
Reply from LeafFilter Gutter Protection2026-07-14
Thank you for sharing your feedback with us. We will bring your concerns to the attention of our management. Your input is valuable to us, and we are committed to continually improving our services. Thanks again!
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Scott Moyer美国 · 2 reviews · Experienced 2026-07-11 ·
★★★★★
DO NOT BUY if you have white pines!!!!!!!
I have had my leaf filters for one year now. I just did my fifth cleaning of the Leaf Filters. It is not in the gutters but the Leaf Filters plug with pine needles. Other pines or spruces may have the same issue. I had Home Depot filters that needed replacing, that worked better than these. I am 70 years old and was hoping to not have to clean the gutters every year or so. Their salesman said they will never clog. I asked about the pines, he said it will just wash off, no it does not. I spent a lot of money to do more work. Be warned if you have white pines you will be cleaning the filters or the gutters will just spill the water over the edge.
Reply from LeafFilter Gutter Protection2026-07-14
Thank you for taking the time to provide us with this valuable record of your experience. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at 800-749-4566 or email us at [email protected] if you would like to share any additional details we can take into consideration.
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Robert Conner美国 · 2 reviews · Experienced 2026-07-09 ·
★★★★★
I was a contractor for leaf filter for…
I was a contractor for leaf filter for several years so from the horses mouth dont buy it. They lie right to Customer face and push them to get sales they do not care about you or your home and any damages that will happen to your home and then they will try and blame you for any future services because you were not informed correctly during the install. They do not want installers to speak to homeowners about anything except to collect payments at the end of the project they use 1099 contractors so they dont even work for leaf filter so the company doesn't have to be held reliable. Cause you only get a 1 year labor warranty not a life time like they say. The people get trained for 2 days 2 small jobs then they get sent to work on people's home, they treat workers like trash. They dont care about the workers well being they just want the work done doesn't matter if it's correct or not. There motto is tnt today not tomorrow cause there scared the customer will do research on them and just not except there crappy product dont buy it it's not worth it in the long run just pay someone to clean your gutter out. Don't buy leaf filter they have countless law suits against them, they are a sleazy company and dont care about you or your home.
Reply from LeafFilter Gutter Protection2026-07-14
Thank you for reaching out to us and providing this feedback. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. If you would like to share more details, please reach out to us at [email protected] or 800-749-4566, so we can help you directly.
