Liberty Mutual (www.libertymutual.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
Liberty mutual handled my claim from start to finish with efficiency and care. A storm had damaged my roof badly, in fact I needed a whole new roof. Liberty mutual worked with my contractor sent out a inspector right away and I had a new roof within 6 weeks. Liberty mutual sent me the check to pay my contractor!
The Agent Abbey was such a great help w/ the issue we had w/the restoration co. in Ormond Beach,FL. When I told her about the dissatification w/ them she called the Restoration Co. in St Augustine. The very next day 1Restoration came out & did all the restoration smoothly. A great comfort for us.! Abbey was outstanding !!
102 reviews matching