About LightInTheBox
Data updated- Website
- www.lightinthebox.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 984 reviews
- Replies to negative
- 41% (151/372)
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About this business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
Written by the business, not verified by us.Is LightInTheBox legit?
LightInTheBox (www.lightinthebox.com) has a 3.1 out of 5 rating on OK.one, based on 984 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 42% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 41% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is exceptionally clean, well-organized, and very simple to navigate when searching for desired products. Shoppers truly appreciate the huge selection of merchandise available, noting that prices remain very reasonable and affordable across various categories. However, some customers also noted recurring issues with receiving incorrect clothing sizes, wrong item colors, or products that completely failed to match online descriptions. A few other people also felt that navigating return policies, obtaining full refunds, and dealing with unexpected subscription fees created significant frustration during their shopping journey.
Auto-generated from all reviews of this business. For reference only.What people say
Easy to order
Easy to order. I changed my mind several times and all was so easy to manipulate. THanks
Concerned about the quality of products…
Concerned about the quality of products from this site. Last order was very different from what I thought I was receiving. Given a discount so I'll reserve my judgement until I receive the items.
Very diversified for all occassions
Very nice selection of items across the site. I have not seen another site like this, that is as diverse. I look forward to receiving the items I recently ordered. Fingers crossed they will arrive by 10/29. I have a Halloween party on 11/30 to attend.
When I had first put this order through…
When I had first put this order through it did not go through, then I put it in again and it came up a slightly different price, not sure I like that, asked if I wanted insurance, no I didn't , not a option second time ordered it , anyways I hope you got only one order and not 2 thanks Paul 2502167308
It took several tries to get Pay Pal…
It took several tries to get Pay Pal accepted .i was about to cancel .
Why review?
Because nothing happened
First time shopper on your web so don’t…
First time shopper on your web so don’t know about your service yet
I'd like you to know that I ordered…
I'd like you to know that I ordered Christmas gifts for my son-in-law from your establishment last year that never came. I reached out trying to get the situation addressed without success. I am trying your company again and hope for a different result. Please handle my order carefully.
very long transaction.
Not quite sure what the 12 pages are…
Not quite sure what the 12 pages are gonna look like inside the book
I had trouble making the site work.
not doing well at resetting password
All good so far
It was difficult to change password
It was difficult to change password. It took a long time'
first time ordering from this company
first time ordering from this company. paying the invoice took a little time but finally went through.
Good quality
Fabric quality is great.
I will comment AFTER I receive!
good selection
it seemed to be the best choice in bags…
it seemed to be the best choice in bags and price.
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