Lucky Tackle Box (www.luckytacklebox.com) has a 3.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 33% give 1 star; The business has replied to 25% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Cody Cook · 1 review ·
★★★★★
Make sure you cancel your subscription otherwise you will probably be frustrated like a lot of these other dummies.
FIRST OFF, don’t be like me and forget to cancel your subscription! They will not give you any sort of reminder or courtesy time when the payment date comes around. You will be immediately charged. Even if you email them right away, their support will remind you of their blatant policy of no refunds but after some back and forth they may be willing to meet you halfway and provide a 50% refund. I received a duplicate box one month and it was quickly replaced with a new one by their support. I delt with Alex both times I had to contact support and was always kindly and professionally taken care of.
I got LTB when I first got back into fishing after many years. I wanted to experiment with different lures and styles and to not care if it ended up in a tree or under the bridge. Of course, it is cheap off brand lures and plastics which I expected. However, the hooks can be decent. I believe the only like “name brand” thing I received was a pack of the Strike King Rage tails that was all gooped up. I now have a variety of things and honestly will probably end up passing on a lot of these plastics and lures to some kids to mess about with. If you’re an experienced fisherman just take your $20 bucks and buy a jackhammer or something. This stuff wont do you any good.
Reply from Lucky Tackle Box2022-04-15
Hi Cody, your satisfaction means the world to us. Our support team will make sure to check everything stated and proceed accordingly.
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Chad Lapekes · 1 review ·
★★★★★
Great customer service that's about…
Great customer service that's about it!! Baits are ABSOLUTELY HORRIBLE!!! not one I mean NOT ONE name brand bait. They are all like in house baits from China that you can get for a buck a piece was really looking forward to adding a other subscription but DEFINITELY not lucky. Staying with monster bass and sixth sense !!! I never EVER leave reviews but had to for this box hopefully they change and take in account what there customers are looking for not dollar store baits
Reply from Lucky Tackle Box2022-04-14
Hi Chad, your satisfaction means the world to us. We will check everything stated here and proceed accordingly.
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Mike M. · 1 review ·
★★★★★
Absolute garbage!
Absolute garbage!! The most recent box(April 2022) included a $5.99 swim bait as the feature item…Also included was a jig, 5 hooks, a cheap Chinese jerk bait in a horrific color pattern, and 2 bags of plastics each containing three baits!!! I strongly believe this is the most pathetic subscription box I have ever received. It is too bad I did a twelve month subscription!! DO NOT WASTE YOUR MONEY!
Reply from Lucky Tackle Box2022-04-12
Hello Mike, your satisfaction means the world to us. Our support will contact you to fix this mistake.
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Lisa Ellick · 1 review ·
★★★★★
Not worth the $ anymore
Not worth the $ anymore!
I did my first subscriptions in 2017 and they were awesome! Received cool new bates well worth the money. I started another subscription for a year about 9 months ago and it has been SUPER disappointing what has been in it each month! We used get great packaging and stickers (which has been on my vehicle for 4 yrs advertising it)! NOW boxes like this month come with 5 little trebble hooks, snap swivels I can get at walmart, a cheap Little bait and 1 actual lure that is cheap also! Soo disappointed in you LTB - what happened to the stuff worth the money, the box I have always looked forward to getting?!! Now just letting them come in to finish my prepaid subscription and no more when they are this cheap - NOT WORTH THE MONEY ANYMORE! Just going to let it finish up! Very Bummed as your long time loyal customer that has had others subscribe over the years also! :(
Reply from Lucky Tackle Box2022-04-07
Hello Lisa, your satisfaction means the world to us. We will check it out and do everything in our power to make it worth for you.
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CamTheAltimaGuy · 1 review ·
★★★★★
Aleksandra Is The Goat
First Time Using Lucky Tackle Box And I Am Happy got my box quick , I am impressed of the value the tournament series have along with the colors of the baits thanks to Alex
Reply from Lucky Tackle Box2022-04-07
Thank you, Cam, hope you will enjoy your box!
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Glen Davies · 1 review ·
★★★★★
98% awesome!
98% awesome!! We loved the whole LTB experience but no longer makes sense for us maintain the account. It was a reoccurring gift to my son and he has tons of tackle and a job now. :)
Bit of a miscommunication in the cancellation process but it was quickly resolved with a few email exchanges. It's a damn cool business model. :)
Reply from Lucky Tackle Box2022-04-08
Thank you Glen, hope we see you again!
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Josh · 1 review ·
★★★★★
I love my boxes I got the bass…
I love my boxes I got the bass tournament edition well worth the money I got my pb on one of the lures the customer service is great also helped me out right away
Reply from Lucky Tackle Box2022-04-07
Thank you! Please do not hesitate to contact us whenever you need!
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Santa Claus · 1 review ·
★★★★★
Yesterday I received the monthly…
Yesterday I received the monthly premium bass lucky tackle box! Wow was I surprised what a box. We had a little problem last month. And they jumped in to correct it quickly. My goal was to compare them with another major brand of box but as of now the other box would have to go a long way just to be even close. Thank Lucky Tackle Box. 👍
Reply from Lucky Tackle Box2022-04-03
We appreciate your review. Whenever you need us, our support is here to assist and resolve all issues!
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Pamela Filby · 2 reviews ·
★★★★★
Alex is always super helpful.
Alex is always super help
Reply from Lucky Tackle Box2022-04-03
Your satisfaction means a lot. We will continue to help, if you need anything, please contact us!
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Frauke Frank · 1 review ·
★★★★★
Ridiculous policy
Update:
The below issue was resolved. The company got back to me quickly and we succesfully came to an agreement. Solving the problem was a little bumpy in the beginning but in the end, and talking to the right person ensured a positive outcome.
I got a 3 month subscription for Christmas for my husband. After we received the last box, there were no emails, no reminders to inform that my subscription will be automatically renewed. Within 20 mins of them charging my account I sent them an email to cancel my subscription and to refund me my money. I even tried cancelling on their website, by using the link they provide on the website, which sent me to an error page multiple times. Customer services got back to me fairly quickly but told me that they do not do refunds and that they need 24 hour notice to cancel a subscription and that their system does not allow refunds. You want my notice but don’t give me notice that you’ll be charging me again?…this policy is ridiculous and as a company this “successful” i would think there would be more leniency. If I had wanted more than 3 boxes I would have gotten a longer subscription, just saying.
Reply from Lucky Tackle Box2022-03-22
Hi, sorry you feel disappointed, it means the world to me we get your satisfaction. I asked the team to be on the lookout for your message and to do anything possible to make you happy!
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Connie Ertmoed · 1 review ·
★★★★★
Great customer service
Great customer service. I live in Saskatchewan Canada and was a little leary about ordering. I reached out to LTB about a delay in transport, they replied right away and my parcel arrived. Thank you again!
Reply from Lucky Tackle Box2022-03-17
You're very much welcome! Here any time you need assistance!
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Barb · 3 reviews ·
★★★★★
Great Customer Service
We have only had one issue in the years that we have subscribed. We got the same box twice. The mistake was quickly and courteously corrected at no charge to us. Excellent customer service!
Reply from Lucky Tackle Box2022-03-17
Thank you Barb, at your service at any time!
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Amber Sherbeyn · 3 reviews ·
★★★★★
Alex was super friendly and helpful…
Alex was super friendly and helpful with a couple different issues I had.
Reply from Lucky Tackle Box2022-03-16
Thank you, Amber! Here to help any time!
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Mark Modreski · 1 review ·
★★★★★
I bought a Lucky Tackle box…
I bought a Lucky Tackle box subscription for my son in law. The third shipment was the same as the second. Contacted them to let them know. Got an email from Alex at the help desk that they would send out a replacement. It arrive and my son in law is very pleased. Thank you for your help Alex.
Reply from Lucky Tackle Box2022-03-16
Hi Mark, thank you! Here to help any time!
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Catherine Lohr · 1 review ·
★★★★★
Missing box
The box I ordered said shipped but UPS didn't have a tracking number and after 2 weeks it hadn't arrived. I contacted the computer and,.it took a couple of days, but they shipped out a new one.
Reply from Lucky Tackle Box2022-03-15
Hello Catherine, thank you for your kind words. Whenever you need help, don't hesitate to contact us!
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Stephanie Hicks · 1 review ·
★★★★★
Great Customer Service
I had purchased several subscription boxes for different people. One box was delivered incorrectly. LTB and Alex were super helpful and quick to respond and remedy it. Thanks!
Reply from Lucky Tackle Box2022-03-14
Thank you Stephanie, always at your service!
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darcy molloy · 1 review ·
★★★★★
Great customer service
Had issues with my order and was feeling a little frustrated, Alex was able to go above and beyond to help fix the situation for me. Very great customer service experience overall.
Reply from Lucky Tackle Box2022-03-10
Thank you very much! Looking forward to future cooperation.
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Jennifer · 1 review ·
★★★★★
Disappointment corrected
Horrible, disappointing experience, but was corrected quickly and willfully.
Reply from Lucky Tackle Box2022-03-08
Mistakes happen, but we are here to correct everything and make sure that you will be satisfied! Thank you for the review and looking forward to assist further!
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Chelsea Lewis · 1 review ·
★★★★★
Got this subscription for my dad and he…
Got this subscription for my dad and he ABSOLUTELY LOVED everything he received! And Great customer service!
Reply from Lucky Tackle Box2022-03-07
Thank you, Chelsea, for the lovely response!
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Denise Braegelmann Peters · 1 review ·
★★★★★
Their policies are horrible!
Their policies are horrible. If you sign up for a subscription make sure you know what you are signing up for. They will cancel your subscription but still charge you! No returns or refunds. Charge me for 12 months $275 and then when I request it to be cancelled they cancel it and NO REFUNDS either. Not cool.
Reply from Lucky Tackle Box2022-03-04
Hello Denise, we are sorry to hear that you had a negative experience. However, you were informed about everything in our Policy and Terms and Conditions. Furthermore, your subscription has been cancelled as soon as you sent us a request.
We would like to point out that you have been asked if you agree with all the Terms and Conditions and you have confirmed it.
