Luxer One (www.luxerone.com) has a 4.2 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
For anyone who has had to deal with the "black hole" of a disorganized apartment mailroom or the anxiety of porch pirates, Luxer One provides immense peace of mind. The transition from a chaotic common area to a structured system is a massive quality-of-life upgrade.
Reply from Luxer One2026-06-23
We're so glad to hear that our system has brought you such immense peace of mind and improved your quality of life by transforming your mail experience. Thank you for your wonderful feedback!
As long as I do it manually and not using Bluetooth it’s good. The Bluetooth doesn’t work and I do have it activated.
Reply from Luxer One2026-06-23
We appreciate you sharing your experience. We are sorry the Bluetooth feature isn't working as expected for you. We are always working to improve our products.
First, The notifications are excellent when a package arrives. Second, Its clean, and secure. Having a Luxer One is the best when dealing with porch pirates, and knowing your package is locked and safe in Luxer One makes a busy life less stressful.
Reply from Luxer One2026-06-23
We're so glad to hear our package notifications are excellent and that you find our service clean and secure. It's wonderful to know we help make your busy life less stressful! Thank you for your positive feedback.
Process is very easy. You type in the code that's sent to you. Sign in the box and stand back. The corresponding door will pop open for you to remove your package.
Reply from Luxer One2026-06-10
We're glad you found the process easy and convenient for retrieving your package. Thank you for sharing your positive experience with us!
Worked good every time except for one time it insisted on a password which I couldn’t remember. Aside from that single time, no complaints.
Reply from Luxer One2026-06-09
Hi Louie,
We're happy to hear you had a positive experience overall! We appreciate your feedback regarding the password issue. Thank you for your review.
I receive prompt notices each time a package is delivered and placed
In a locker for me. I’ve been getting 1-3 pages each day for the last two weeks and the Luxer retrieval system has worked flawlessly each time.
Reply from Luxer One2026-06-09
We're happy to hear that Luxer One has been working flawlessly for your package deliveries. Thank you for sharing your positive experience!
K
Kevin Young · 7 reviews · Verified · Experienced 2026-06-05 ·
★★★★★
Packages ordered online and delivered to Luxer One
My packages that o ordered online, and are usually delivered to the Luxer One boxes is always a good experience. Very easy to navigate the touch screen. I love the fact that there is a camera on the screen that allows you see who is signing for the package. The overall process is very straightforward and efficient.
Reply from Luxer One2026-06-09
We are so glad to hear you consistently have a good experience with our Luxer One boxes! We appreciate your positive feedback on the ease of use and the security features. Thank you for sharing your thoughts.
Luxer reads the barcode on my phone easily, everytime. This makes picking up my packages very fast. It's a great service. I prefer it over the Amazon Hub that my last apartment complex used.
Reply from Luxer One2026-06-09
We are so glad to hear you're enjoying our service and finding package pickup fast and easy! Thank you for sharing your positive experience.
