Other World Computing (www.macsales.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 40% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you for your continued trust in OWC Joseph! We're thrilled to hear we continue to meet your expectations. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Fast free all Canadian delivery. Product shipped as advertised in CAD. Great!
Thank you for your great review Norman! We're so glad to hear you had a smooth experience with fast, free Canadian delivery and that the product met your expectations. We appreciate your feedback and look forward to serving you again soon! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
My 2017 MacBook Pro arrived in Immaculate condition. They verified that the iCloud lock was disabled and the system was pending a reset upon powering up. Highly recommend
Thank you for your review, James! We're thrilled to hear your 2017 MacBook Pro arrived in immaculate condition. We make it a priority to ensure every device is iCloud-unlocked and ready for setup right out of the box. We truly appreciate your recommendation! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Good pricing good service and you get what they say. All good. As usual.
EH, Thank you so much for the great feedback! We're glad to hear everything met your expectations. We truly appreciate your continued support and look forward to serving you again soon! https://eshop.macsales.com/Service/
quality products fast shipping. tks
Thank you for your review, Douglas! We're thrilled to hear that you're happy with the quality of our products and the fast shipping. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Great laptop at a great price! Updated to the latest version of mac os it can run. Also super fast shipping. (Being in Illinois probably helped with that.)
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your new laptop and that the latest macOS update went smoothly. We're also happy that the fast shipping worked out for you! We appreciate your feedback and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
My friend helped me find this item for my computer and downloading photos and with her help I was able to order this service was fabulous item is fabulous. I like the size and the weight and the Craftsmanship…
Trish, Thank you so much for your thoughtful review! We're thrilled to hear that the item is working perfectly for your needs and that you had great support from your friend along the way. It's wonderful to know you’re enjoying the size, weight, and craftsmanship—those details really do make a difference. We're here if you ever need anything else! https://eshop.macsales.com/Service/
Quick response and delivery, good selection of units
John, Thank you for the kind words! We're happy to hear you had a smooth experience with fast service and a great selection. We appreciate your support and hope to assist you again soon! https://eshop.macsales.com/Service/
The MacBookPro was as described. It was easy to restore my previous MacBookPro contents onto this new MacBookPro.
Thank you for your great review! We're so happy to hear that the MacBook Pro met your expectations and that transferring your content was a smooth process. We appreciate your feedback and are glad you had a positive experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
I ordered various RAM for a few Macs and it was dispatched the same day and arrived in the country within four days. I would have given 5 stars had it not been for the delay at customs which is not your fault at all. Thanks once again for prompt and friendly service.
Thank you for your thoughtful review! We're so glad to hear that your order was shipped quickly and arrived in the country within just a few days. We completely understand the frustration with customs delays, and we appreciate your understanding that it's out of our control. Your kind words about our prompt and friendly service mean a lot to us! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Jeff, the support rep, was fantastic. Fully answered my question and gave me the details I needed.
Thank you for your wonderful review, Tim! We're so glad to hear that Jeff was able to provide you with the support you needed and fully answered your question. We’ll be sure to pass along your kind words to him. We appreciate your feedback and look forward to assisting you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Speedy delivery and exactly what I was looking for.
Thank you for your kind words! We're so glad to hear that you received your order quickly and that it was exactly what you were looking for. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Thank you for your feedback, Miguel! We're thrilled to hear that everything was excellent and on time. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Delivery and the quality of product.
Jorge, Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
I've been buying from OWC since the early 2000's. My 2018 Warehouse Computer died. It happens. On Wednesday I Found a used replacement Mac Mini on OWC that stated "In Stock, Ships Same Day" I ordered it and a Thunderbolt cable to go with and paid extra $73 for FedEx Priority Overnight Delivery the next business day by 10:30 a.m. Shipping from Ohio to Tennessee. Great, Should be back up and running Thursday morning. Nope. No tracking, no shipment made. I called, and was told Mac Mini had to be built. 2-3 day lead. How can that be for a used Mac Mini. on OWC that stated "In Stock, Ships Same Day". After I complained Thursday, My Thunderbolt cable arrived (today) Friday but still no mac mini. I did not pay $73 overnight for a $19 cable. I was told this morning (Friday) to expect the mac mini today but FedEx tracking does not even show that they have accepted / received / scanned the package yet. After speaking with / chatting with 4 different OWC customer dis- service agents Thursday and Friday. It boils down to they claim "The shipping method applies when the order was shipped on April 3, 2025. Having overnight up to 2 days maximum transit time, you should receive it by Monday." ha ha ha I pointed out that I paid for FedEx Priority Overnight: Delivery the next business day by 10:30 a.m.. I provided a FedEx link that explains what the FedEx Priority Overnight service is and asked OWC to send me link that says FedEx Priority Overnight may take 2 days. They could NOT of course and said "Thank you for waiting, Matt. The minimum and maximum transit times I provided are for internal use only. We apologize; I am unable to share the link." I asked them to at least call fedex and change to Saturday delivery so I would not have to wait til Monday (if it even arrives then) but was told my order did not include "Saturday and Sunday are not included." Not one time did any of them give me a straight answer, blaming build time, transit time and weather. They didnt offer a different machine that could be overnighted. They never offered to refund the overnight fee I paid. I am so disappointed by the run around and lack of honesty or willingness to help resolve the problem from the customer dis-service team
Matt, We truly appreciate your long-time support and are very sorry to hear about the frustration you've experienced with your recent order. We understand how important timely delivery is, especially when you're relying on a replacement to get back up and running quickly. Your order was placed on April 3rd. Due to the time it was submitted, we were unfortunately unable to process and ship it that same day. However, it was shipped on April 4th, and according to FedEx tracking, it was delivered on Friday, April 5th at 9:00 AM. We’ve arranged for a member of our team to reach out to you directly to confirm the delivery of your package and work with you to resolve any concerns. Thank you again for your continued loyalty. We truly value your support and are committed to making this right.
Thank you so much for your positive feedback, Emmit! We're thrilled to hear that your order was shipped so quickly. We strive to provide fast and efficient service, and we're glad it made a great impression. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
My Mac go to for many years. A+
Thank you for your awesome review, Eric! We’re so glad to hear that OWC has been your go-to for your Mac for many years. We truly appreciate your support and are always here to help whenever you need us! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Easy to use website. Checkout was simple. Delivery was quick.
Thank you for your great review, Michael! We’re thrilled to hear that you found our website easy to use, the checkout process simple, and that your delivery arrived quickly. We always aim to make your shopping experience as smooth as possible. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
Great products and very reasonable prices for someone maintaining 5 computers for the family while on a fixed income (yes I’m a techy old guy)😎
Thank you for your kind review! We’re thrilled to hear that our products and prices are helping you manage all 5 computers for the family. We truly appreciate your business and look forward to assisting you with all your future tech needs. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
I've been looking for a computer for my mother, who's using a 15 year old iMac. I was able to find a beautiful refurbished M1 iMac for a great price, including a 1-year warranty! I've been buying from OWC for years and trust them to provide quality parts and services. A+++
Thank you for your amazing review! We’re so glad to hear you found the perfect refurbished M1 iMac for your mother at a great price, and that the 1-year warranty gives you peace of mind. It’s wonderful to know that you’ve trusted OWC for years, and we’re thrilled to continue meeting your needs with quality products and service. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
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