Other World Computing (www.macsales.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 40% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-10.
Well designed and easy to use interface. Always my “go to” for gear
Reply from Other World Computing2025-04-02
Charles, Thank you for your kind words! We're thrilled to be your go-to source for gear and appreciate your support. If you ever need anything, we're here to help! 🚀😊 https://eshop.macsales.com/Service/
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J. Brian Houk · 2 reviews · Verified · Experienced 2025-04-01 ·
★★★★★
great customer service
great customer service. Very prompt and easy to work with.
Reply from Other World Computing2025-04-02
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. We strive to be prompt and easy to work with, and it's wonderful to know we met your expectations! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
In just the facet of hunting for my specific part, a replacement SDD for my trusty old iMac, I found everything I needed to know about the model/verion and watched the Video they made to verify I could do the replacement myself. Apple Genius told me the replacement would cost $1200 and take a week. I paid less than 1/3 and can expect the SSD drive here in my hands in 2 days with normal shipping. I expect this will be a great buy, I'll be back to hard slander if not.
Reply from Other World Computing2025-04-01
Thank you for sharing your experience! We're so glad to hear that you found all the information you needed to replace the SSD yourself. It’s great that you were able to save both time and money. We’re confident you’ll be happy with the SSD, but if you have any issues, don’t hesitate to reach out—we’re here to help! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
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Vernon C Simons · 1 review · Verified · Experienced 2025-03-22 ·
★★★★★
Like New
So... I Heard about Found these folks fr a u tuber reviewing Macs. He stated they were one of the top companies he dealt with and after shopping around the pricing and reviews helped me pull the trigger on a New Used Mac.
We just received the unit via Canada Post, First off let me say I was surprised at Canada post as they are not know for fast delivery, The Mac arrived 3 days before projected date so hats off to them.
In regards to the New used Mac. One would have a hard timer telling that its is used. Looks like new in every aspect.
This is my Significant others computer and she has spent the last few days getting all her programs fr the old mac up and running.
No issues so far so... I would say, Great service, great product, great delivery. I will recommend to anyone who's asks. Thanks
Reply from Other World Computing2025-03-31
Thank you for your fantastic review, Vernon! We’re so glad to hear that you found us through the recommendation and that your experience has lived up to expectations. It’s great to know that the Mac arrived ahead of schedule and in excellent condition—just like new! We truly appreciate your kind words and your willingness to recommend us. If you or your significant other ever need anything else, we’re here to help. Thanks again for choosing us! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
It is always a pleasure to order from OWC! I have a Thunderbolt dock purchased for work, and wanted to buy an identical one for my new, personal MacBook Pro. It was very easy to do because the OWC stock number is on the website and on the product.
It was also cool to find it at a savings, and an Apple Watch charger also cheap!
Reply from Other World Computing2025-03-31
Lyle, Thank you for your support! We're thrilled to hear that you had an easy ordering experience and were able to find exactly what you needed—at a great price too! Enjoy your Thunderbolt dock and Apple Watch charger, and we look forward to serving you again in the future! https://eshop.macsales.com/Service/
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Darren Ma · 2 reviews · Verified · Experienced 2025-03-24 ·
★★★★★
Unexpectedly fast delivery
Ordered ssd for macbook pro 2017, came to Singapore quite fast and in working condition. Thank you OWC!
Reply from Other World Computing2025-03-31
Thank you for your great review! We're so glad to hear that your SSD arrived quickly and is working perfectly with your MacBook Pro 2017. We appreciate your business and look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
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Jay · 2 reviews · Verified · Experienced 2025-03-28 ·
★★★★★
Fast efficient and reasonably priced.
Reply from Other World Computing2025-03-31
Thank you for your feedback, Jay! We're thrilled to hear that you found our service fast, efficient, and reasonably priced. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Sid, Thank you for your review! We're glad to hear you had a smooth ordering experience and received fast service. We appreciate your support and look forward to assisting you again in the future! https://eshop.macsales.com/Service/
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david · 5 reviews · Verified · Experienced 2025-03-24 ·
★★★★★
great product
received order quickly, when received had question on setting up and was easy to find video tutorial explaining the steps in easy to digest and follow manner
Reply from Other World Computing2025-03-31
David, Thank you for your feedback! We're glad to hear that your order arrived quickly and that our video tutorial made the setup process easy to follow. If you ever need further assistance, we're always here to help. Enjoy your product! https://eshop.macsales.com/Service/
Larry, Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/
Thank you for your feedback! We’re glad to hear that you found the process fast, simple, and easy to follow. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
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Joseph Valley · 2 reviews · Verified · Experienced 2025-03-22 ·
★★★★★
Great experience
Great experience. I trust Other World Computing and the MacSales team. Great computer. Fast shipping.
Reply from Other World Computing2025-03-31
Thank you for your wonderful review, Joseph! We're thrilled to hear that you had a great experience with OWC and MacSales. Your trust in our team means a lot to us, and we're so glad you're happy with your computer and the fast shipping. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
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Tim · 2 reviews · Verified · Experienced 2025-03-31 ·
★★★★★
Great Tech Support
I needed help updating a MacBook Pro with an Aura Pro SSD to Monterey and needed a firmware update for the drive. He knew exactly what I needed and got me fixed up in under 10 minutes. Could not ask for better tech support.
Reply from Other World Computing2025-03-31
Thank you for your fantastic review, Tim! We're so glad to hear that our tech support team was able to quickly assist you with updating your MacBook Pro and the firmware for your Aura Pro SSD. We strive to provide efficient and effective solutions, and it’s great to know we met your expectations. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
I’ve been purchasing from OWC for years and have always been impressed by their prompt fulfillment of my orders.
Reply from Other World Computing2025-04-01
Thank you so much for your kind words! We're thrilled to hear that you've consistently had a positive experience with our order fulfillment. Your continued support means a lot to us, and we look forward to serving you for many more years to come! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Thank you for your great review! We're so glad to hear that you were happy with the price, shipping speed, and packaging. We appreciate your feedback and look forward to working with you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
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Jonathan · 4 reviews · Verified · Experienced 2025-03-20 ·
★★★★★
The MacBook Pro was indeed in excellent…
The MacBook Pro was indeed in excellent condition. Like new! As usual, OWC delivered.
Reply from Other World Computing2025-03-31
Jonathan, Thank you for your kind words! We're thrilled to hear that your MacBook Pro arrived in excellent condition and met your expectations. We appreciate your trust in OWC and look forward to serving you again! 🚀😊 https://eshop.macsales.com/Service/
OWC makes finding the computer I want fast and easy. Have received good equipment from OWC for many year and have never been disappointed. Thanks.
Reply from Other World Computing2025-03-31
Kendell, Thank you for your kind words! We're thrilled to hear that you've had consistently great experiences finding the right computer and equipment with OWC over the years. We truly appreciate your support and look forward to continuing to serve you! https://eshop.macsales.com/Service/
Trustworthy products, easy website, when an occasional technical help needed or exchange required, friendly and stand by their products.
Reply from Other World Computing2025-03-31
Thank you for your thoughtful review! We’re so glad to hear that you trust our products and find our website easy to use. It’s great to know that our support team has been helpful whenever you’ve needed assistance or an exchange. We’re committed to standing by our products and providing the best customer experience possible. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Received a wonderfully configured iMac in a matter of days. Machine operates beautifully. OWC made for a totally painless experience. Would not hesitate to look to OWC to help solve my computing needs.
Reply from Other World Computing2025-03-31
Thank you for your fantastic review, Robert! We’re thrilled to hear that your iMac arrived quickly and is performing beautifully. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/
Refused to help me the firmware update.
Kept asking me for proof of payment.
You sold me the item. I provided the serial number, but that’s not enough.
Reply from Other World Computing2025-03-31
Thank you for sharing your feedback. We sincerely apologize for any inconvenience this may have caused. A team member will reach out to you shortly to assist and resolve the issue.
Update: We’ve reached out to offer further assistance, but we haven’t received a response from you yet. Please get back to our representative when you can, or feel free to contact our support team directly at: https://eshop.macsales.com/Service/. If there's anything we can do to improve your rating, please let us know.