High quality
High quality. Very pleased with bracelets received. Given as gifts to loved ones. They were thrilled. Will order again!
About Magaljewelry
Data updated- Website
- www.magaljewelry.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 83 reviews
- Replies to negative
- 86% (54/63)
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About this business
Fine jewelry, crafted from 14k gold and set with ethically sourced diamonds. Free shipping and returns on all US and UK orders. Up to 4 interest-free payments.
Written by the business, not verified by us.Is Magaljewelry legit?
Magaljewelry (www.magaljewelry.com) has a 3.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 31% give 1 star; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the stunning jewelry, noting that the pieces are wonderfully delicate and crafted with exceptional quality. Many people also appreciate the fast shipping and the lovely packaging that makes opening orders feel special. Shopping online is described as smooth, and orders generally arrive in a timely manner. However, some people mentioned experiencing frustrating communication and prolonged shipping delays. Consumers noted that customer support responses often felt automated rather than helpful when issues arose. Additionally, a few reviewers were disappointed because certain items began to unravel shortly after wear.
Auto-generated from all reviews of this business. For reference only.What people say
Ripped off
I placed my order on February 11 March 7. I still have not received my order upon tracking it through the USPS. My order cannot be located and appears to be lost.  I reached out via email asking for a refund. They denied to refund my money. This is horrible customer service and bad business practice. Do not purchase from them! I will be disputing this charge and contacting the better business bureau. AGAIN I WOULD NOT PURCHASE FEOM THIS BUSINESS. I would give negative stars if it was possible. Purchase at your own risk!!!!!
Reply from Magaljewelry2025-03-08
Hello Kathryn, We completely understand how frustrating it is to experience shipping delays, and we sincerely apologize for any inconvenience this has caused. After reviewing your order, we see that it was shipped on time and is currently delayed with the carrier. USPS Tracking Number (420376179300110597204047855815). While we do our best to ensure timely deliveries, once the package is in transit, its movement is unfortunately beyond our control. To help customers in such situations, we offer Magal Shipping Protection, which allows for immediate replacements or refunds in case of lost, stolen, or damaged packages. We see that this option was not selected at checkout, which limits our ability to provide a refund or replacement per our policies. That being said, we’d still love to assist you in any way possible! Please reach out to us at [email protected], and we will do our best to support you in working with the carrier to resolve this matter. Sincerely, Magal Team
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