Medisave US LLP (www.medisave.net) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 75% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 70% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-29.
Still trying to find out where my order is. Unable to speak to anyone by telephone, chat, or email. I have been trying for one week to reach someone. Every time I try to call them I am the 2nd caller in line, I wait 9 minutes and I get the same message to leave a message. No one has called me back in days. The chat feature is just an email option. To date, no one has returned my many phone calls, chats or emails. I honestly am starting to think this company is not legit. My order was placed on Dec. 6. Also the tracking features do not work. The cancel order feature does not work. The Shop App is useless. DO NOT ORDER FROM THIS COMPANY.
Haven’t received my order yet. I’m confused. The SHOP app indicates it was delivered 3 days ago and that it is still in transit on the last day of “to be delivered by.” I don’t know if the screw up is on Medisave or SHOP. I do know from past orders from other vendors that the SHOP app is worthless.
Reply from Medisave US LLP2025-01-28
Sorry for the trouble with the Shop App. That integration with our system could be better. We do email tracking details directly once the order is complete. According to USPS, this package was delivered in or at the mailbox at 4:37 pm on December 21, 2024. Please let us know if you did not receive it.
Ordered it for black Friday and didn't hear back for almost 2 weeks. Finally I got the notification and the stethoscope had shipped. The box that the stethoscope came in was not closed properly and when I lifted it, it just fell out so I was a little worried that maybe it was damaged since it wasnt sealed but it looks great, the engraving was great, and I can hear things well so I think it was good. I got a free case for it too. The stethoscope doesn't as snuggle as I thought it would. The tubing keeps popping out which causes the whole stethoscope to pop out when you open it. The case is made for classic 3 so I think that's just how it is.
Reply from Medisave US LLP2025-01-28
Sorry for the delay. We did have a very high order volume through the holidays. If you ordered the smaller, CM case it might be a bit snug for a Cardiology stethoscope. If you'd like to change to the larger, CP2 case we'd be happy to exchange that for you.
Im medical device seller. Every time I bought from medisave . They are have big discount and cheaper prices than other sellers. Items originally and packaged beautiful. Shipping every time in time. So recommend this website.
Reply from Medisave US LLP2025-01-28
Thank you for your continued business and your kind review.
I ordered on November 26, and you provided an estimated delivery of December 6. On December 6, I got a notification from UPS that they are awaiting the package from you. Clearly, you needed ten days (at least a full business week, even ignoring the days around Thanksgiving) to process my order. I could understand the fact that I’m not going to have a birthday gift in hand, had you bothered to clearly communicate your delivery estimate. But I chose to order from you rather than Amazon, which promised delivery overnight, because I believe in supporting other-than-Amazon business whenever possible. Truly disappointed in your service and the response from your associate, who responded, when I inquired, “There is no guaranteed time in transit with UPS Ground. You can, however, get updates directly from UPS with that tracking number starting this evening.” As though this planning error is on me, rather than your company.
Reply from Medisave US LLP2025-01-28
Estimated delivery dates, unfortunately, do not take into consideration stock issues, high order volume, delays in transit or holidays. We do encourage customers to contact us with specific required dates so we can recommend the best service.
placed an order 11/28 and paid $14.99 for priority mail and expected date was 12/04 then switched to 12/05. Updates are not clear it has been being transferred multiple times in Chigago for the last 3 days. Contacted customer service and i was told" There is no guaranteed time in transit " and " USPS priority mail is not a guarenteed service" so then why offer that option at extra charge ???? needed this product for gift exchange this weekend but unfortunately i will not have . i have requested to cancel and a full refund on my order and was told i have to wait until the product arrives and then ship it back !! dissapointed. do not reccomend buying from this website. should have got it off amazon.
Reply from Medisave US LLP2025-01-28
Sorry for the delay. To be clear, estimated delivery dates can be off for a variety of reasons. High order volume and delays in transit account for most of these delays. Orders with paid shipping service options will ship before orders with Free or Budget shipping options. Once the package leaves our facility, unfortunately, we have no control over their transit.
It took about a week.They have many colors also a large selection of stethoscopes. I was hesitant at first but I’m glad I ordered. It was a good price free reliable shipping and it’s so pretty! I also got it engraved!
Reply from Medisave US LLP2025-01-28
Thank you for your continued business and your kind review.
I ordered the littman cardio IV, glad this website wasn't a scam but their delivery was subpar. Shipment was delayed and when it finally got here they didn't bother to put bubble wrap or any protective stuffing inside. When I open the delivery box, the item was halfway out it's own box. The item's box had some damages to it. For a fragile medical equipment it wasn't handled correctly.
Reply from Medisave US LLP2025-01-28
Sorry for the trouble with this shipment. Your order should have been received in a bubble mailer that would, under normal circumstances, protect the box in which the stethoscopes come. To be clear, thes Littmann box is not sealed (by Littmann or by us). There should be no damage unless the package was mis-handled by the carrier. Please let us know what damage you see. These Littmann stethoscopes are not fragile - they are designed for even the most inhospitable clinical environments.
I got Cherokee unisex scrub pants for a fraction of the price most charge. They are the same high quality pants I am used to and they cost so much less! Plus they got here way faster than from most places!
Thank you so much!!!
Great customer service and great price with quality products , I have been shopping from medisave for a long time and it gives a very satisfactory shopping .
Needed to alter my order for faster delivery and customer service is amazing! It was quick to connect over the phone and they also replied my emails quickly, 5/5, don't hesitate to call/email them if you have questions.
I was a little scared to order from here as many places are a scam now but I took the risk because of great reviews and I’m glad I did! It said my stethoscope was on back order, but still received so fast. I love it!
Highly recommended to buy your Littmann stethoscope from medisave. I have ordered many stethoscopes for my colleges and they are extremely satisfied with it. Every orders come on time. It’s a great company!
Reply from Medisave US LLP2025-01-28
Thank you for your continued business and your kind review
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