Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
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Is Michael Todd Beauty legit?
Michael Todd Beauty (www.michaeltoddbeauty.com) has a 4.4 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic beauty products for making their facial skin feel exceptionally smooth, clean, and radiant. People also highlight the outstanding customer service, noting that helpful support agents respond promptly and send free replacements quickly when issues arise.
However, some reviewers were not happy with certain hardware flaws, mentioning that some devices failed to hold a charge properly or stopped working entirely after a short time. A few other people also felt that the tools occasionally caused skin irritation or failed to remove fine facial hair effectively.
Auto-generated from all reviews of this business. For reference only.
I turned 50 and noticed the flaws and wrinkles so i decided to try this face scrubber for exfoliation and deep cleansing and it has been beyond effective! It is unlike any product I’ve ever used and leaves my face feeling clean and exfoliated, leaving my face with a natural glow. It’s easy to hold and fits perfectly in the charger. This is the 1st Michael Todd Beauty tool I’ve purchased, but it definitely won’t be my last!
I had a charging issue with my Soniclear so I submitted a ticket on their website and they promptly replied and resolved my issue.
OUTSTANDING CUSTOMER SERVICE, thank you!!
I own two Michael Todd devices - the dermaplaner and the IPL laser hair remover. When I first saw these products on UTube I wanted them, but I was suspicious. There are so many scams and cheaply made items. I'm delighted to report that I've been extremely happy with both products. They are well made and function exactly as advertised. I love them both! When I had a problem with the laser device I got an immediate response from the company, which fully honored the warranty and promptly sent me the latest version as a replacement. I highly recommend this company!
The sonicsmooth pro has been a great addition to my self care routine. My face is smoother and fresher. I love that you can’t do it wrong! I had a little glitch with the product but customer service responded quickly and with great care. I highly recommend this product and the integrity of the company.
Excellent product and Excellent Customer Support - 5 Stars!!!
I have purchased Sonicsmooth Pro+ almost 12 month ago now and I can say I have enjoyed the experience from the first moment I used the device!
Being in my late 30s I have developed more 'peach fuzz' which made it hard to apply make-up evenly and have a fresh looking skin all day long.
Sonicsmooth Pro+ has transformed the way my skin feels and looks. Makeup application is easy and smooth and my skin is more vibrant that before!
Unfortunately my device developed a fault, but when I reached out to Michael Todds customer support team I was amazed by the friendly and helpful support I received and I am very grateful about the replacement that will be send out. I am looking firwda ot many more years of using my Sonicsmooth Pro+.
It is 5 STAR rating from me on all levels.
Thanks Michael Todd!
Since menopause I've had light peach fuzz all over my face and have tried laser (got rid of dark hairs only), waxing, depilatories, shaving etc. this device doesn't reduce hair growth, but neatly, easily, painlessly and cleanly removes those fine hairs and exfoliates. It's worth the price. I use it almost once a week.
I have been going to Michael Todd for many years- my recent visit on Tuesday 28th October- and as always a great experience- nothing too much trouble & all staff very attentive & friendly.
My biggest thanks to Marie, who cuts my hair, and runs an amazing team.
A great hair cut & always addresses any issues I may have-
So. - Thankyou to you all-❤️❤️
Reply from Michael Todd Beauty2025-10-30
Thank you so much for your wonderful feedback! We’re so happy to hear you’ve been part of the Michael Todd family for so many years and that Marie and our team continue to deliver a great experience. We’ll be sure to share your kind words with everyone — they’ll love hearing this!
I’ve been using this electric hair remover and I’m honestly very impressed. The results are excellent: it leaves the skin smooth and clean without being harsh or irritating. It’s very easy to handle, lightweight, and comfortable to use, which makes the whole process simple and quick. Plus, the included tools and attachments make it super practical, as they adapt to different needs. Definitely a must-have tool for any personal care routine.
Reply from Michael Todd Beauty2025-09-02
We’re absolutely delighted by your review! 💜 Thank you for sharing your experience—it makes us so happy to hear that the Sonicsmooth has been gentle, easy to use, and such a practical addition to your routine.
smooche
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