customer service was prompt and…
customer service was prompt and responsive
About Michael Todd Beauty
Data updated- Website
- www.michaeltoddbeauty.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 107 reviews
- Replies to negative
- 0% (0/15)
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About this business
Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
Written by the business, not verified by us.Is Michael Todd Beauty legit?
Michael Todd Beauty (www.michaeltoddbeauty.com) has a 4.4 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic beauty products for making their facial skin feel exceptionally smooth, clean, and radiant. People also highlight the outstanding customer service, noting that helpful support agents respond promptly and send free replacements quickly when issues arise. However, some reviewers were not happy with certain hardware flaws, mentioning that some devices failed to hold a charge properly or stopped working entirely after a short time. A few other people also felt that the tools occasionally caused skin irritation or failed to remove fine facial hair effectively.
Auto-generated from all reviews of this business. For reference only.What people say
You HAVE to try this product--it works spectacularly !!
I love Michael Todd Beauty's Sonicsmooth Pro+ Dermaplane Razor so much! I figured the social media hype may or may not have been worth giving into, but it genuinely is. It promises the benefits of painless hair removal (specifically, peach fuzz and light sideburn hair) as well as enhancing collagen production, minimizing the appearance of wrinkles, and making your skin feel lighter and smoother instantly. Basically, it's fulfilling two or even three purposes in one product (got to get your money's worth)! This razor is lightweight and extremely easy to put together, clean, and charge. It comes in three speed modes with the click of a button: low, medium, and high--it depends on how much hair you want to remove at a given time or how coarse/thick your peach fuzz is. Click a single-use blade on, hold the razor at a 45 degree angle across clean and product-free skin, and you're set! You don't have to charge after every single use but it is a personal preference. Great to take for trips as the product box isn't too bulky or big, but if you're really in a pinch, I recommend only taking the razor and a blade you plan to sanitize after using.
A dermaplaning MUST HAVE!
This product has been a game changer. No more using disposable cheap razors. I am obsessed with the LED light; they made it so much easier to identify where the hair was. I love the cute pink color and has a great charging holder. I loved how smooth it left my skin feeling, and it didn’t irritate for her. Definitely will be using for years to come.
Excellent!
Excellent product and customer service is 10/10
Cleans well and leaves skin soft
I used the Michael Todd Beauty SoniClear facial cleansing and overall I had a good experience with it. The brush cleans my face very well. After using it, my skin feels really smooth and soft, which is something ! noticed right away when I touched my face. I tried the first and second speed levels, and both worked well for me. The brush exfoliates the skin gently but effectively, and my face feels cleaner compared to washing with my hands alone. I also tested the second head that helps apply skincare products, like serums. It actually feels like it helps the product absorb into the skin faster than when I apply it with my hands. So far, it has met my expectations, and I like how my skin feels after using it.
Quick response
Quick response, as well as a genuine feel to the email response.
Exceptional customer service
Exceptional customer service! Fast response and reasonable resolution.
I own several Michael Todd products and…
I own several Michael Todd products and any time I have had an issue, I receive immediate and excellent customer service! I highly recommend Michael Todd products for all of your beauty needs! I have the Soniclear Elite, LUMOS IPL and the Sonicsmooth Pro +.
Perfect at home dermaplaning
Perfect at home dermaplaning, its super easy to use and you wont take more that a couple of minutes. it comes with lots of refills and you only need ro use it once a week. I have seen lots of difference on my skin, the face looks smoother and your skincare absorbs better. Love this at home option.
A must in my Beauty Routine
As part of my facial routine, I’ve used a razor to exfoliate my skin and remove my facial hair. I’ve researched seen Dermaplaning tools and this one from Michael Todd Beauty works wonders. What I appreciate most about the SonicSmooth Pro, is that it gives me that soft, luxury-level glow without irritation. I suffer from hyperpigmentation and this tool helps my skin look smoother, fresher, and more intentional.
This company is a scam
This company is a scam. The product is simply a cheap razor. The sonic action doesn’t do anything. I contacted the company for their money back guarantee and I was ignored by them.
An amazing device! : Sonicsmooth Pro+
I have really been enjoying this Sonicsmooth device since I received it. This tool makes removing peach fuzz hassle free and provides results. I will continue to keep using and recommending this device, I love it!
Their customer service is great…
Their customer service is great standing behind their product! My first device lasted many years but recently died. So I purchased a new SonicSmooth Pro+ and much to my dismay it won’t hold a charge long enough to do my full face. Obviously this is not how it should work so I contacted customer service and they are going to help me get a replacement device without having to jump through hoops! That is very important to me that they stand behind their products.
Love the product and the customer…
Love the product and the customer service.
Amazing customer service and fabulous…
Amazing customer service and fabulous product!
I contacted Todd beauty recently…
I contacted Todd beauty recently because my face brush was malfunctioning and they were great at responding and were able to fix my tool. I would definitely recommend this company. Thank you so much for making this experience go nice and smooth.
Customer service was amazing..
Customer service was amazing... very prompt and professional
I started buying Michael Todd Beauty…
I started buying Michael Todd Beauty Devices when my Clarisonic quit. I now have all of their devices and couldn’t be happier. My Soniclear Elite far surpasses Clarisonic. My face has never felt so clean and refreshed. I also use the Michael Todd Sonic Refresher, it’s amazing pulling extractions.The Sonic Refresher also provides Microdermabrasion which is perfect in keeping your skin healthy. I also have The SonicSkim, truly a deep cleanse. I also have the Pedimax. I use it twice weekly and no dead skin or calluses. And finally the dermplanning, I can’t believe I lived so long without these top quality products and they come with a 3 year warranty. Get yours today, I guarantee you won’t regret it.
Obsessed with this brand
Obsessed with this brand. Very comfortable and easy to use.
Best skincare device I’ve ever used.
I’ve been thoroughly impressed with my results using Michael Todd Sonicsmooth device. My skin & complexion has never been so smooth, free of peach fuzz, dead skin cells, flaky dry skin that was so obviously sitting on the surface of my skin. After my very first initial use of the Sonicsmooth device, my skin just finally felt truly prepared to drink up my skin care products. My brown spots became smaller, lighter and deminished. My skin could breathe and soak in the products that I’d spent so much time and money on, never really penetrating and doing what they’d been used for. My skins brighter, clearer and younger looking. It feels incredible. Looks like I’ve removed layers of aging skin. I’ve gotten so many positive compliments on my overall complexion and my makeup application, I wished I’d discovered the Sonicsmooth years ago. I’ve been a faithful user and customer for almost 2 years now. My experience has by far exceeded my expectations, the customer service and the quality of product has been outstanding. It’s so very easy to use, gentle, and I’ve never had anything but extraordinary results. I’m consistent and confident in my skin like never before. The photos of my make up I. The past revealed embarrassing hair and an uneven and unflattering look. I cannot recommend this Michael Todd Sonicsmooth enough. Sincerely the best skincare device I own. A secret weapon to genuinely bring your best face forward. I can’t live without mine. I’m a fan forever.
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