Soniclear
I have used the Soniclear for almost a year and I truly recommend this device. I use it three times a week and it leaves my skin feeling a lot cleaner and looking great.
Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
Written by the business, not verified by us.Michael Todd Beauty (www.michaeltoddbeauty.com) has a 4.4 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic beauty products for making their facial skin feel exceptionally smooth, clean, and radiant. People also highlight the outstanding customer service, noting that helpful support agents respond promptly and send free replacements quickly when issues arise. However, some reviewers were not happy with certain hardware flaws, mentioning that some devices failed to hold a charge properly or stopped working entirely after a short time. A few other people also felt that the tools occasionally caused skin irritation or failed to remove fine facial hair effectively.
Auto-generated from all reviews of this business. For reference only.I have used the Soniclear for almost a year and I truly recommend this device. I use it three times a week and it leaves my skin feeling a lot cleaner and looking great.
I have the Sonicsmooth Pro. Id been regularly havibv my face waxed but sometimes had a rash so started I dermaplaning. I bought this product, based on reviews and I couldnt be happier. I use this every 4-5 weeks to remove my blonde peach fuzz. Complection is clearer and its so easy to use. Highly recommended.
Thank you for standing behind your products! I use my Soniclear every night to cleanse my face and now I am also enjoying the infuser head as it seems to deliver my skincare products better!
Customer service was professional and helpful. Responded within 12hrs or less and handled my issues with ease.
I bought a dermaplaning device. I had light blond, thin peach fuzz that I wanted to remove. Several weeks after my 2nd use of the device, I noticed dark brown, courser hair EVERYWHERE. My dermatologist and subsequent electrolysis provider told me that using such devices could cause this to happen. Avoid
Great and expedient customer service! I received a Soinc smooth Pro+ which was not charging properly. I contacted C.S. with my order information and questions. They quickly responded and sent me a replacement, with no additional charges. They were thoughtful, courteous and efficient. I own several other Michael todd beauty implements, and I love them all. I highly recommend Michael Todd's company and beauty products!
I’ve been using Michael Todd Beauty for a while now, and overall I’m really happy with the results. The products are easy to use and give that fresh, post-facial glow without having to leave the house, and I’ve noticed my skin looks smoother and my makeup applies more evenly. What really stood out to me, though, was the customer service. I had a small issue, and it was handled quickly and professionally with no hassle at all. The only reason I’m not giving a full five stars is because I do think there’s a little room for improvement in product durability, but overall it’s a solid brand that I would definitely purchase from again.
Customer service was very quick to solve my issue, thank you Kaylee 👌
the site seemed fine, maybe a bit manipulative. The company seemed fine, but the products were not exactly safe and friendly. containing ingredients to spray on your skin such as butane and propane, and the equipment leaving cuts and a sunburn feeling. The hair grew back way quicker than the once a week you could shave with the product. overall a very disappointing experience and I feel I overpaid.
Customer service was great! They returned my email right away and answered my questions in detail. If you are a first time buyer note that your mystery gift might be just a link to an e-book.
Prompt response and options offered for my sonicclear brush. Great customer service experience.
I have been using the Sonicsmooth for many years. The customer service has been excellent in helping me with my issues which were self inflicted. I give them a 100 out of 10!! Kaylee was super helpful! Can’t say when I have had better customer service!
I experienced an issue with charging my device and contacted customer support. They responded immediately and were able to help me get the device recharged. Thank you
I had an issue with my first order and I was immediately addressed with personal follow up. Very happy.
I absolutely love my dermaplaning tool from Michael Todd Beauty. It was not only shipped quickly but the precision with which it works is awesome! It creates a smooth shave and gets all of your peach fuzz and creates a smooth surface for make up and for moisturizers and serums!
Excellent experience with Kaylee from customer service. I emailed to complain that my unit was not charging and she sent me a new sonic derma planner. Thank you so much!
Received my product promptly, unfortunately my product would not charge. Contacted cs, they immediately sent me a replacement. I wish more companies were this friendly and responsive.
I am 55 and have been using for a few weeks now. My skin is more vibrant and looks smoother. A few of my friends have commented on how nice my skin looks and now Michael Todd has 4 more clients. Also, a small piece of plastic had broken off but when I called customer service they told me they’d be sending me a new one. My only issue is deciding which product to try next?
107 reviews matching