For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Food, Beverages & Tobacco

Misthub

Claimed

200 reviews

3.2200 reviews
Write a review

About Misthub

Data updated
Website
www.misthub.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
4% (3/85)
Do you own Misthub? Claim this profile for free and start replying to reviews.

About this business

The most popular vape and e-cig products, the best e-juices, helpful tutorials and FREE Shipping too!

Is Misthub legit?

Misthub (www.misthub.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 35% give 1 star; The business has replied to 4% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-29.

What people say

Inexcusable irresponsible delays

Not that I had a choice for their shipping, but I will never use them again. Disastrous communication regarding delivery of this package, they returned it to sender claiming they did not have the code to the gate, which does not need a code. They never called me on the telephone when I had strictly said to call me Before delivering. Even after 27 communications by email back and forth and they shipped it Again, (a different product because the previous ones were no longer available!) they still never telephoned me as they promised and only by accident did I find the package!

Don’t waste your time

I ordered a new vape and replacement coils several weeks ago. Never got it. They claim there are issues with shipping and they have to use 3rd party shipping companies. They can’t get ahold of the shipping company to get tracking updates. I’m supposed to be getting a refund through route which I’m still confused on, why it’s not through the company. I am beyond frustrated as it has been almost a month and still no updated tracking or my money back. I wouldn’t use this company if I were you. I don’t usually give bad reviews but this has been the worst experience.

Extremely slow shipping

Extremely slow shipping. 12 days and still no tracking update. I understand the new shipping laws make the business difficult but I have not had an issue with other online vape store. This is my 3rd and last order from misthub. This issue happened with both of my orders last 2 orders 😒

Great Customer Service

I placed an order on March 4th, It shows it was delivered on March 17th. I was not home that day, I was traveling out of state and my husband was at work. So needless to say I didn’t receive the order, even though it needed to be signed for. So I emailed Misthub and explained everything. They sent me another order right away. I am very happy for the service I received and will still be placing my orders with them again. The employees have always been very understanding, friendly and very helpful when I have contacted them. Keep up the great work ⭐️⭐️⭐️⭐️⭐️

Shipping is possibly the worst part

Have yet to receive by︅ juice like I normally do. Now 20 days after ordering it’s nbd but it’s been nearly another 3 weeks nearly so I just ran completely out and had to buy more in person elsewhere and I paid $40 here.

People also looked at