Mott & Bow (www.mottandbow.com) has a 3.6 out of 5 rating on OK.one, based on 248 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 54% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Exchanges and returns while “easy” only give you a gift card and they take a a processing fee. I had to process a full return and repurchase just to get a different style of the same Jeans. The help desk was useless. To make it as a top notch retailer this is a key area of focus for M&B.
You had my old address in your system!! Why complicate things this much! Really bad
I did not receive any of the promised discounts of 30% and 10%. I did not intend to buy two pairs of the same jeans. The website is not intuitive and not easy to navigate.
a bit difficult to maneuver and work through colors, but it might be my computer!
I just ordered my second pair of jeans.The first pair fit perfect !They are the most comfortable jeans I’ve ever worn !
Site offered a 30% discount for offering email and phone number. I followed the text offering the discount and found none. Sad really
Excited about the shirt and website is generally fine. But the 30% promotional offer seems like a scam. Is it a hook for some kind of credit card? I was expecting a promo code to add to my cart. Seems like a credit card scheme.
Thought the sizing a bit bigger than it reads. Tried to wash and dry and see if it shrinks. It didn’t. Love the trousers. Should have ordered a smaller size.
Details are clear. Order is easy Shipping time is short
It is quite easy to shop with Mott & Bow although the discounts are mostly difficult to get when you are shopping from Europe. The tech pants are super comfortable, with this purchase will now have 5 pants, 3 blue, 1 black, 1 stone and in sizes 36/30 and 35/30.
It was easy to find a product that you liked the look of and also to hopefully order the right size by means of using a question answer format rather than general size measurements which don’t always account for various body shapes.
I inadvertently clicked on a pair of jeans I don't want, in addition to the ones I do. I don't like the "deal" offers that flash up on the way to check-out. Too easy to make a mistake like the one I just made. Looks like a deliberate attempt to get that outcome. I DON'T want the 30x30 tan-colored jeans. Not my color and not my size.
well designed site made ordering easy. More access to discount codes would be nice but I understand they exprie.
Bouncing back and forth between “add to cart” and then back to the beginning to shop more was annoying.
Kind of a bait and switch. Facebook add said they were on sale and to “click the orange box” to get the discount. Well, when you go to the website, there is no orange box and the code on there didn’t work. I ordered some anyway but just a little disingenuous.
Ordering was a little glitchy. I had a saved basket which the additional products were not going into, it was registering as two separate entities.
What “went wrong” is that you are asking me to rate my experience before even sending me the product. That’s a bad business practice. I’m happy to spend my dollars elsewhere.
It said I would get 30% off after signing up for an account but upon checkout no discounts were available
248 reviews matching