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Travel & Vacation

Mozio

201 reviews

4.8201 reviews
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About Mozio

Data updated
Website
www.mozio.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
42% (5/12)
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Is Mozio legit?

Mozio (www.mozio.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 42% of negative reviews. Last updated 2026-08-10.

What people say

B
Bill Capeling · 2 reviews · Experienced 2026-06-23 ·

Comfortable Journey

Driver was punctual, polite and helpful. Vehicle was very comfortable and of a high standard with free bottled water and tv. No issues getting to Antalya airport in good time.

A
A. Duncan · 9 reviews · Experienced 2026-06-23 ·

Miami pick up

Driver kept me updated on his arrival time Ge arrived on time .

K
Kristie Pearce · 1 review · Experienced 2026-06-18 ·

Confirmed Pickup, No Driver, Two-Hour Wait

We booked this transfer service expecting a smooth arrival in Punta Cana. Instead, we spent nearly two hours at the airport trying to find our ride. We received multiple emails and WhatsApp messages directing us to a specific meeting location at Terminal B. We went exactly where instructed, but no representative was there, no sign with our name was displayed, and no one contacted us. The issue wasn’t a delay. The issue was a complete breakdown in communication and coordination. After a long day of travel, being left searching for prepaid transportation in a foreign country is unacceptable. Management needs to review this process immediately. No customer should be given detailed pickup instructions only to arrive and find no one there. This was a frustrating and disappointing start to our vacation.

E
Elizabeth Jupp · 12 reviews · Experienced 2026-06-20 ·

Very friendly driver

Very friendly driver waiting upon arrival text before pick up Highly recommend

t
tonyg · 10 reviews · Experienced 2026-06-21 ·

Comfortable fast and efficient service

Comfortable fast and efficient service. Can’t fault it.

A
Althea Ong · 1 review · Experienced 2026-06-21 ·

Stress-free experience & excellent service

The entire process from booking the ride to getting confirmation and after was stress-free and seamless. The driver contacted me early, was punctual on the day and got us to the airport on time. Truly excellent service, which I appreciate especially when travelling with my parents.

S
Simon · 25 reviews · Experienced 2026-06-15 ·

They left us without transportation to…

They left us without transportation to our hotel as the queues in immigration were horrendous. We are an elderly couple and kept the driver updated all the time Disgraceful service for collection from airport.

L
Luis · 1 review · Experienced 2026-06-20 ·

Everything was good

Everything was good, on time. Driver was very kind Car very clean and comfortable

C
Colinda Brits · 2 reviews · Experienced 2026-06-20 ·

Still waiting

My flight landed at 8.55am. Because I am travelling with a child and we had an indirect international journey I booked a transfer to ensure a smooth and stress free transfer. My transfer was booked for 9.45 to give us enough time to clear customs and collect bags. It is now 10.10 and there is no driver in sight, I have messaged the driver and phoned twice before I got a response. Someone then phoned me back asking for a booking reference and said they would revert but nothing yet. If you don’t mind waiting for however long after an exhausting overnight flight then book them - unreliable.

Reply from Mozio2026-06-24

Hello Colinda, We sincerely apologize for the delay you experienced. We understand the importance of timely transportation, especially when traveling to or from airports and other time-sensitive destinations. We would like to review the circumstances surrounding your transfer and discuss the matter with the transportation provider. Please send us an email to [email protected] with your booking reference so we can investigate and assist further. Kind regards, Mozio Team

c
customer · 3 reviews · Experienced 2026-06-19 ·

Our trip from the hotel to airport was…

Our trip from the hotel to airport was seamless. Our driver arrived 15 minutes early, the car was clean and smelled nice. Our trip was quick and efficient.

J
Jenny Mendoza Bygden · 1 review · Experienced 2026-06-19 ·

Very nice drivers and a good service

H
Heather Regal Salmon · 1 review · Experienced 2026-06-17 ·

Great safe and helpful driver

Great safe and helpful driver! Thanks Travis!

W
Wendy Tolley · 27 reviews · Experienced 2026-06-14 ·

Excellent transfers

Very efficient service very friendly drivers booking process easy and constant updates perfect

G
Gill · 13 reviews · Experienced 2026-05-28 ·

Highly recommended

I was really happy when I landed at La Palma airport and the taxi driver was holding up a sign with my name on, which made it easier to find one another. The drive was exactly what was needed after a flight and delays at the airport. On the way back to the airport, a different driver was very efficient, on time and because his English was so good and he was personable, we were able to speak a little and he showed me some sights along the way. All in all I highly recommend the service and will use it again myself in the future.

G
Gina Laubinger · 1 review · Experienced 2026-06-14 ·

Absolutely perfect

The Driver was in time, absolutely friendly, and we would highly recommend the trip!

S
Shavon E · 1 review · Experienced 2026-06-14 ·

Beware of this company!!

The only reason this company got 1 star is because that's the lowest it would let me pick. My driver picked us up yesterday & was driving wreckless the whole ride, finally we were hit by 2 cars one from each side of the vehicle. The driver jumped out 2 asses the damage as well as the other drivers involved & then they all jumped back in their vehicles & proceeded to drive off. Our driver didn't ask if we were OK or anything just drove us to the airport. I contacted Mozio to tell them about the hit & run & all they did was offer me a $20.40 refund for the ride & then asked if I could leave a good review like are u guy's freaking serious right now! Looks like I will have to take matters into my own hands. Beware of this company!!!!!

P
Peter Arnold · 2 reviews · Experienced 2026-06-15 ·

Driver was already waiting and send…

Driver was already waiting and send message. Quckly she drove me to my hotel

D
Dawn Sidito · 1 review · Experienced 2026-06-06 ·

Amazing service

Amazing service - efficient, reliable and friendly. Would definitely use them again and highly recommend them! They made our vacation stress free!

G
Grace David · 1 review · Experienced 2026-06-13 ·

On time service

The assigned drivers were on time and very courteous. What I liked so much was that they communicated with us ahead of time more than 24hours thru whatsapp, to introduce themselves and to check the number of luggages we’d be bringing. Both drivers can understand and speak English. For the price we’ve paid, the round trip service was worth it considering the distance to/from airport and hotel in Sapporo. Thank you.

J
Jackie · 5 reviews · Experienced 2026-06-14 ·

Our driver from the College Hotel in…

Our driver from the College Hotel in Amsterdam to the Port was great. Our driver arrived early and kept in touch with me