About MyHeritage
Data updated- Website
- www.myheritage.com
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 274 reviews
- Replies to negative
- 33% (9/27)
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Is MyHeritage legit?
MyHeritage (www.myheritage.com) has a 4.5 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
What people say
Prompt reply
Pleasent approach
My agent did a great job
Client
Cutesy and efficiency
family connections
Connecting with others with connecting trees
I appreciate the call
I appreciate the call, it was quite helpful. Received good information that will help me use the site in a more organized way. The person helping me was very nice and answered all my questions.
Great Service!
Nathan did a great job of explaining what's new in services offered and all the benefits. He took his time and answered all my questions to make sure what was best for me.
An opinion was formed
The staff member was very helpful and polite. My experience was good overall.
AMAZING SITE
I'm finding out way more than I thought I would with now over 30,000 Ancestors! This site is a Gotta Have! Thank you so much my heritage.com
Carolina addressed my concerns and…
Carolina addressed my concerns and provided useful solutions
Saar was responsive to the issue I was…
Saar was responsive to the issue I was having signing up after my free trial. Not only did he honor the original pricing that was offered, but he upgraded my membership for a very small additional amount. This was a very excellent experience!
Listening to the issues that customers…
Listening to the issues that customers have and seeking to resolve these matter in a positive manner, and spending a long time in trying to achieve a positive outcome., which for me was achieved.
I spoke to Amanda and beyond my problem…
I spoke to Amanda and beyond my problem itself they seems very committed to the topic itself, solved my problem, kept the chat short but effective and amenable.
Salesperson was pleasant and tried hard…
Salesperson was pleasant and tried hard to be informative
Professional and very helpful
Professional and very helpful. Explained everything very thoroughly
Excellent customer service!
Ben was very knowledgeable about your…
Ben was very knowledgeable about your products and services. He did not attempt to "sell", he informed. While I've been a user of your service for some five years, Ben very effectively pointed out additional advantages of your service.
Yuval was very familiar with my current plan
Yuval was very familiar with my account. He listen to my concerns and worked with me for the best plan for my subscription Thank you.
Good Customer Support
The customer support was really understanding and helpfull
Agent fully explained all of the…
Agent fully explained all of the options and pricing.