For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

MyPoints.com

200 reviews

3.6200 reviews
Write a review

About MyPoints.com

Data updated
Website
www.mypoints.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
66 reviews
Replies to negative
45% (27/60)
Do you own MyPoints.com? Claim this profile for free and start replying to reviews.

Is MyPoints.com legit?

MyPoints.com (www.mypoints.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 45% of negative reviews; 66 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

d
diane cummings · 1 review · Experienced 2026-01-09 ·

Disappointed

I love games. I have been waiting over 8 months fo my rewards it use to take 24 to 48 hours.

T
Tony · 1 review · Experienced 2026-08-07 ·

Because it is not available in india as…

Because it is not available in india as it is useless for indian who want to earn

D
Derick AsettoKE · 1 review · Experienced 2025-07-14 ·

This image effectively captures the…

This image effectively captures the feeling of wanting distance from the pressures and expectations of society. The isolated house surrounded by dense forest symbolizes peace, privacy, and independence. The simple labels, 'Society' and 'Me,' make the message easy to understand and relatable for people who value solitude or need a break from busy social life. While it's a humorous meme, it also reflects a common desire for quiet and personal space."

S
Squeezer DeejayKE · 2 reviews · Experienced 2026-07-05 ·

Cause you guys are amazing

Reply from MyPoints.com2026-07-06

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

E
Ephfram Cotton美国 · 4 reviews · Experienced 2026-06-27 ·

Having used this service previously

Having used this service previously, I have observed no improvements within the company and, consequently, I cannot recommend it to others.

L
Lloyd美国 · 1 review · Experienced 2026-06-26 ·

Gone downhill

I've been a member since 3/2003. It has slowly went downhill over the years. Surveys have always been a problem. You can spend several minutes answering questions only to be rejected. A waste of time when getting rejected from multiple surveys. Redemption points keep getting higher while the reward points diminish. Be prepared to contact customer service for Magic Receipts submissions for anything with a significant amount of points. They usually get rejected. This just happened to me for the third time this year.

Reply from MyPoints.com2026-07-24

Thank you for being a long‑time member and for sharing your experience. We’re sorry to hear about the frustrations you’ve encountered with surveys, redemption values, and Magic Receipts. Surveys can sometimes result in disqualification after answering initial questions — this is part of the research process, though we understand it can feel discouraging. Redemption thresholds and point values may change over time, but we strive to keep a wide variety of rewards available for members. For Magic Receipts, if you believe a submission was incorrectly rejected, please reach out to our support team through the Help Center so we can review the receipt details and assist further. We truly value your membership and feedback, and we’ll continue working to improve the experience for all members.

j
jq美国 · 7 reviews · Experienced 2026-06-17 ·

What a horrible company to be…

What a horrible company to be associated with. Stay far away from them. I have been a member of numerous survey sites for 10+ years. This one just is plain terrible. I had been with them for quite a while and one day out of nowhere my account is suspended. I always take surveys seriously. I answer all questions honestly and take my time. That is the truth. I explained that to them. I said there must be an error. They did not want to hear it. I requested a reason for closing my account and they would not answer. I even commented that if i was doing something wrong at least give me a warning so i could fix the issue. They did not want to hear it. Of course, I lost rewards I earned which would have been $25. If you want to take a chance with them go for it. After my experience I say do not waste your time. There are many better survey sites to deal with. They plain out stink

Reply from MyPoints.com2026-06-22

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.inboxdollars.com/help

l
lane c美国 · 14 reviews · Experienced 2026-04-09 ·

Heres the Eperience that i had with my…

Heres the Eperience that i had with my Points they suspended my Account with out Any Explanation and they Never give me a Reason for it come to find out later that it was do to their Extremely Flawed Auotmated System that Unfairly Flagged my Account even when i Did Nothing Wrong and do to this i Never got my $15 dollar Gift Card that i had Redeemed right bofore this all Happened

L
Lukas瑞典 · 2 reviews · Experienced 2026-06-10 ·

Super good i love it

Reply from MyPoints.com2026-06-10

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

R
Robert Toms加拿大 · 1 review · Experienced 2026-06-07 ·

The problems have been mounting with…

The problems have been mounting with surveys for some time. This is pure manipulation. I can't count the number of times I have had issues with receiving the points I earned. I've been a MyPoints member since 1998. It once was reputable but those days are gone. They are information-gathering scam artists. There's so much more. This is not about points, but principle. They give me the runaround for mere pennies. It's my intention to expose them for the scammers they are.

Reply from MyPoints.com2026-06-08

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.mypoints.com

A
Amy美国 · 2 reviews · Experienced 2026-04-29 ·

I just recently signed up for…

I just recently signed up for Mypoints.com after receiving invitation email. I was doing well for alittle over a month or so with a few surveys and to do list to earn extra points to cash out for gift cards, Many survey sites will Let you redeem points at 500. My points not only makes it difficult to redeem points at 500 level, 1000 level and 2000 level. You need to reach 2500 to be able to redeem any gift cards. I believed this is very concerning because I’ve reached over 1600 points and still not able to redeem any giftcards. To make matter worse , right when you saving your points by doing more surveys to reach the redeemable threshold they suspended my account for violating their terms. I can’t believe this . How can I violate their terms by answering my survey to the best of my knowledge. I believe they do this after you reach a certain amount of points so they don’t need to pay you . That a violation on their part . Scamming people by inviting them to do surveys and when they reach high points they suspend their account so they don’t need to pay us. This is not good business practice and please don’t sign up. You do all the work and sooner or later when you accumulate enough points they suspend your account

P
Promise UdoNG · 1 review · Experienced 2026-06-05 ·

Honestly I'm just getting started

Reply from MyPoints.com2026-06-08

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

K
Kaya美国 · 1 review · Experienced 2026-06-03 ·

Don't get too excited...

It was fine until it wasn't. Customer service was fairly prompt when they suspended my account out of nowhere... except even after making me verify my identity and that I am, in fact, a human being and not a bot, they still decided I was being dishonest (which I wasn't) or too fast in answering surveys (terribly sorry that I can read a question quickly) and that my account would be closed as a result.

G
Gail White美国 · 1 review · Experienced 2026-06-03 ·

They suspended my account for no…

They suspended my account for no apparent reason I have power pending until the end of this month and worked hard to accumulate such little payout dirty BASTARDS

P
PATRICIA BROWN美国 · 39 reviews · Experienced 2026-05-30 ·

I want to know why I have a lot of…

I want to know why I have a lot of surveys that say Started but nothing else. They don't say disqualified or complete, so where are the points?

Reply from MyPoints.com2026-06-08

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.mypoints.com

J
Judith Sirotkin美国 · 13 reviews · Experienced 2026-05-26 ·

After I totally complete a survey I am…

After I totally complete a survey I am always told that the survey was not a good fit and I should take another survey. I am no longer wasting my time on their surveys.

Reply from MyPoints.com2026-05-26

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.mypoints.com/help.

P
Pat G美国 · 19 reviews · Experienced 2026-05-24 ·

After about 8 years of using your app

After about 8 years of using your app, I start to redeem my points and you're demanding my proof of identity in the form of government ID, such as driver's license? You're not a bank and this is absurd and very suspicious! You either get off my money NOW or you will be hearing from my attorney. EDIT: Your canned response of "what went wrong" is ridiculous. Re-read what I said. It's very clear to anyone reading this "what went wrong".

Reply from MyPoints.com2026-05-26

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.mypoints.com/help.

S
Sanaullah KhanPK · 1 review · Experienced 2026-04-26 ·

I had a lot of experience in this…

I had a lot of experience in this company, this is the best way too earn money. Good for earning 👍 Good for earning 👍

Reply from MyPoints.com2026-04-29

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

L
Lisa Reinhart美国 · 1 review · Experienced 2026-04-16 ·

Every time I get close to getting more…

Every time I get close to getting more points for playing games it makes me play that last game for hours and still can't make it to the end of the game. I have been with them for over 10 years and I don't know how much longer I will continue with them. Very disappointed!

Reply from MyPoints.com2026-05-19

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

U
Uebd d Hehs印度 · 1 review · Experienced 2026-04-24 ·

Good for earning

Reply from MyPoints.com2026-04-24

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback. If there's ever anything we can assist you with down the road, we’re always here to help. Thanks again for being part of our community!