MyPoints.com (www.mypoints.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 45% of negative reviews; 66 of them were added in the last 12 months. Last updated 2026-08-10.
We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
Hard to earn money - they never credit for surveys, magic receipts - fight for every penny. And when you're ready to redeem they deactivate your account. They suspended my account without any explanation. I assume just to steal money. It's outrageous! At least they must explain the reason and try to resolve problems. No customer service at all. PS as you see they never read any comments. They just provide generic replies. SCAM!
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
Great company. I get gift cards for answering surveys, shopping, etc. I have had no problems with them.
We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
They make it so simply
Thanks for the review! We’re glad to hear you’re enjoying the experience, even if it takes a bit of work to earn those rewards. We really appreciate you being a part of the community!
Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
I have been with my points for decades now. I recently bought Jimmy dean bacon and uploaded the receipt for points as it was one on the list. I just got a email stating I got 0 points for it and no explaining as to why. There is nowhere to go to ask. I cannot find a help or customer support email or anything. I would like an explaination as to why lb bacon x3 gave me no points?!!
We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.
I have been a member for over 10 years. I tried to use my 17,000 points for a reward and I keep getting an error message saying they can't send my verification code to my phone. I sent an email and was told the reward was on its way and would arrive in 3 to 10 business days. It has been 13 business days and I can't even get a response from them.
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. You can contact us at [email protected] — we’re here to help.
Ticket Reference: 16461306 I’ve been a legitimate MyPoints user, but my account was suddenly suspended on July 12, 2025, right after I redeemed $200 to PayPal — split across two redemptions in one day. I was asked to verify my identity with a code, which I entered successfully. Despite that, my account was locked with no clear explanation. I contacted customer support and submitted a BBB complaint, but still haven’t received a proper response or access to the $200 I rightfully earned. I’ve followed the rules and terms of service, and this feels like an automated system wrongly flagged me. Very disappointed with how this was handled. I hope Prodege or MyPoints support will step in and resolve this fairly, because users shouldn’t be penalized for simply redeeming their points.
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. You can contact us at [email protected] — we’re here to help.
Excellent, very good
Thank you so much for the kind words and positive feedback! We're thrilled to hear that you're enjoying your time on Swagbucks. Your support means a lot to us, and we're always working to make the experience even better for our members. If you ever have any questions or suggestions, don't hesitate to reach out—we're here to help!
My review is mixed. My points games have broken links and invalid QR codes. There customer service is horrible. They're FAQ's don't answer all questions and it's impossible to contact them to get answers. As for everything thing else, this site is a great way to get rewards.
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. You can contact us at [email protected] — we’re here to help.
They have a deceptive point system (43 points =25 cents etc) and consistently lie about the length of their surveys, I.e. they list a 20 minute 50 point survey at 10 minutes or less.
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. You can contact us at [email protected] — we’re here to help.
I have used MyPoints for over 4 years, and have gotten several gift cards just for shopping with the app. This is one of the easiest and free ways to earn extra money!
Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
I really love the
Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
I redeemed I redeemed a 25 dollar Visa ecard on MyPoints, expecting the usual 2-3 days delay. Fine. But then it just did not come and after reading reviews here about people not getting their reward after a week or longer, I got annoyed and worried. I submitted tickets and got ZERO response. All modern companies have people on hand to answer complaints and concerns ASAP, not some drawn out silly length of time. (i.e. Amazon support) I escalated my complaint to the link provided on the BBB to get faster support. I mentioned in the complaint that I was waiting on the card for food and reminded these incompetent fools that some people may need the card for serious reasons like gas,bills,food, and other such important circumstances. And suddenly, magically, just like that...the card arrives via my email. No explanation, no apologies, no message. So whatever happened to the 2 to 3 days process (that can sometimes take up to 10 days, according to them)? All of that is clearly BS. In the modern age, anything digital can be sent instantly if the company actually desired to. If it is possible to send the card instantly once you are called out, you clearly have the ability to send it immediately from the start.
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. You can contact us at [email protected] — we’re here to help.
Rejection reasons are vague. Rejection email does not identify specific transaction and provide submission date/time or uploaded image/image filename
Scam. I have $95 in my account and can’t redeem it. They said I have a VoIP phone number but I do not. They just don’t want to pay me and customer service never responds
200 reviews matching