NameSilo (www.namesilo.com) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 9% of negative reviews. Last updated 2026-08-10.
What people say
U
UKcrew · 4 reviews · Experienced 2026-07-05 ·
★★★★★
Ignored abuse report — domain used for fraud remains active
I reported a fraudulent website (ghostswap.io) to NameSilo on July 5, 2026 (Case #33033749). The site advertises "NO KYC" but freezes user funds after receiving them. I have provided all evidence — screenshots, transaction hashes, and a public thread on BitcoinTalk.
NameSilo acknowledged my report but took no action. The domain remains active and continues to mislead new users.
I understand registrars are not judges, but I expected at least an investigation or a response that shows they looked into it. Instead, I received a template reply and silence.
If you care about your reputation, I would recommend checking abuse reports before they become public complaints.
I've used Namesilo for two years. The support is always helpful and able to solve my issue quickly. They always respond within a minute. Highly recommend just for the support alone.
F
Fritz Kortner · 1 review · Experienced 2026-07-17 ·
★★★★★
Years of loyalty, zero respect
I have been a loyal NameSilo customer for many years, but my recent experience has been extremely disappointing.
My account was suspended due to an apparent false positive triggered by automated crawlers after I simply changed DNS settings. I promptly provided all requested verification documents, including a photo with my government-issued ID and a handwritten note, exactly as instructed. All verifications were successfully completed.
Despite this, NameSilo continues to drag out the process with endless requests and bureaucratic hurdles. They keep asking for additional clarifications and questioning my registrant information, even though there is no actual discrepancy — the WHOIS shows their own company address by default.
It feels like they are making the process intentionally difficult instead of simply resolving the false positive and unsuspending the account. I have complied with every single request, and yet my account remains suspended.
I understand the need for security measures, but when a customer fully cooperates and provides all required documents, the company should act promptly and fairly, not waste time with endless back-and-forth.
Very frustrating experience. I hope they improve their verification and support procedures.
w
wrzt · 9 reviews · Experienced 2026-08-06 ·
★★★★★
Quick and Clear Problem Solutions
Leonid joined me in a chat and did a very good job of quickly and accurately assessing my situation and explaining available options. My needs were met well, and making the necessary changes became much simpler. I am pleased with the outcome.
Ryan is a human! Yes! In a world of Ai it is soo refreshing to receive support from a live person. Ryan was prompt and courteous. My issue was promptly resolved.
Fast and responsible abuse handling – actual commitment to internet safety
While many domain registrars hide behind endless bureaucracy, generic text templates, or shift blame to third parties, NameSilo handles abuse reports the way every responsible company should. When reporting active phishing domains with clear evidence, their team acts quickly and takes down malicious sites without unnecessary delay.
It is truly refreshing to see a registrar that takes cybersecurity seriously and actively protects internet users instead of ignoring active fraud. Their swift response time and efficient abuse processing make them a standout positive example in the domain industry. Excellent work!
Namesilo is inept! I ordered a domain name and it's been processing for 24 hours. I was JUST told that I "really don't have the name yet" as they are "trying to work through technical issues" with the .you registrar. I've been with namesilo for 9 years. This is the straw, I'm leaving them permanently! Do yourself a favor and RUN away from this registrar as fast as you can, or you might lose your favorite domain name without even realizing it.
R
RS Guy · 1 review · Experienced 2026-07-24 ·
★★★★★
Fantastic service from Nii
NII at Namesilo was brilliant throughout and went above and beyond to help bring a solution to the faced problems.
J
Jackie O · 1 review · Experienced 2026-07-27 ·
★★★★★
NameSilo & Leonid are AWESOME
Leonid was so very kind and very patient with a person who is not tech savvy. He kept working with me at the problem until resolved. NameSilo is an awesome company!
M
Muhammad Owais · 1 review · Experienced 2026-07-25 ·
This couldn't possibly have been easier. I feared the worst! Changing DNS and A records in a maze of confusion sounded like a nightmare unfolding. It was done in about 4 minutes!!! Ten Stars!
