Very helpful company and they resolved…
Very helpful company and they resolved my issue swiftly and professionally
Reply from Network Solutions2026-07-29
Hi David, Thank you for the awesome review! Marissa Customer Advocate at Network Solutions
About Network Solutions
Data updated- Website
- www.networksolutions.com
- Category
- Electronics & Technology
- Location
- United States · Jacksonville, FL
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 59% (26/44)
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Is Network Solutions legit?
Network Solutions (www.networksolutions.com) has a 4.0 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 59% of negative reviews. Last updated 2026-08-11.
What people say
Ease, Communication and Understanding
I had the pleasure of working with Michelle B., she made an already simple process an even easier one. The instructions from the start are easy to follow and once we received our initial review product we had a few edits to make and that is where Michelle was a rock star. She listened well and explained items even better. The edits took very little time and we had a webpage that perfectly fit our needs. Ease, Communication and Understanding made this a pleasure to work on.
Reply from Network Solutions2026-07-29
Hi Bruce, Thank you for the amazing review! Marissa Customer Advocate at Network Solutions
服务很棒！
我最初是由人工智能助手帮助的。然而，仅仅问了几个问题后，人工智能就意识到我需要人工帮助，并立即将我发送给现场代理。代理阅读了我与人工智能助手的对话，这样我就不必再重复这个问题了。在很短的时间内，他们就解决了这个问题。我在网络解决方案方面从未遇到过任何问题。在帮助客户方面，他们超越一切。
Reply from Network Solutions2026-07-29
Hi Lois, Thank you for the glowing review! Marissa Customer Advocate at Network Solutions
作为一名经验丰富的企业营销人员……
作为在美国和加拿大工作多年的经验丰富的美国企业营销人员，无论是作为团队成员还是企业家，我不得不说，我于 2026 年 7 月 28 日美国东部时间上午 9:30 左右致电 Network Solutions，我必须将其评价为： '出色的！' CSR 很尊重我，善于倾听，并且理解我一直是一位尊贵的客户。 因此，毫无疑问，我获得了“客户体验！” 谢谢您，网络解决方案！
Reply from Network Solutions2026-07-29
Hi Irma, Thank you for the fantastic review! Marissa Customer Advocate at Network Solutions
非常有帮助的客户支持人员！
如果我能够在不通过人工智能代理的情况下联系到知识渊博的支持人员，我会给 5 星评价。支持人员非常乐于助人、善解人意，而且非常耐心。我遇到了一个计费问题，这让我非常沮丧，她非常冷静和友善，帮助我解决了问题并很好地解释了事情。我真的很感激！
Reply from Network Solutions2026-07-27
Hi Rulian, Thank you for the great feedback! Marissa Customer Advocate at Network Solutions
我在 IPAGE 工作了很多年并且……
我在 IPAGE 工作了很多年，那里的技术支持很棒，但我对转移到 Network Solutions 感到担心。因此，在转移过程中，我丢失了网站上的很多页面，但这可能是我的错。我早上 8 点开始解决问题，下午 3 点我发现了“约瑟夫”，他太棒了。理解了我的问题，我认为他已经解决了它，真是救星。一开始有一些令人恼火的人工智能故障排除，但一旦我接触到真实的人，一切就都融合在一起了。谢谢！！！
Reply from Network Solutions2026-07-22
Hi Howard, Thank you for the fantastic feedback! Marissa Customer Advocate at Network Solutions