Omaha Steaks: Trusted by Millions for Premium Meat DeliveryFor over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste.Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee.Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional.✅ Over 100 years of butcher experience✅ Trusted by 5 million+ customers✅ Rated Excellent on TrustpilotShop now at https://www.omahasteaks.com/.
Written by the business, not verified by us.
Is Omaha Steaks legit?
Omaha Steaks (www.omahasteaks.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers frequently emphasize the exceptional quality of the meat, sharing that the steaks, burgers, and other selections are consistently delicious, tender, and fresh for any family meal. Many people also deeply appreciate the remarkably convenient online ordering process, helpful phone support, and reliable service when arranging scheduled deliveries.
However, some people mentioned that their recent deliveries occasionally arrived thawed or in damaged cardboard packaging lacking proper cooling materials. A few reviewers also experienced unexpected shipping delays, highly inaccurate tracking information, and occasional missing food items within their boxes.
Auto-generated from all reviews of this business. For reference only.
I love Omaha Steaks! I order twice a month, best around!
Reply from Omaha Steaks2026-07-21
Thanks for being such a loyal Omaha Steaks fan! We're thrilled to hear you order twice a month and that we're your favorite. Your support means a lot to us, and we look forward to being part of many more delicious meals!
Omaha steaks used to have the reputation for the providing excellent meat gifts in the US.
However, when I sent a gift box to Friends, who helped my husband during an illness, I was later told that it was a poor gift. 😔
Steak was substituted with chicken, small portions and things I was not interested in were poked in the box as filler. 🤷🏻♀️
Unfortunately, their reputation is changing – at least in my eyes.
Reply from Omaha Steaks2026-07-21
We are sorry to hear that the gifts you sent from us did not meet expectations. Your satisfaction is very important to us, and we would like to make things right. Please reach out to us at [email protected] with your order details so we can look into the issue further and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us.
It took a long time for the driver to get to my house after the order was picked up. He went to the wrong address.
Reply from Omaha Steaks2026-07-20
We're sorry to hear this happened. Your guaranteed satisfaction is our #1 priority. Please send us an email at [email protected] with your contact information, order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
The products are wonderful and I will continue ordering in the future. My problem was with delivery. It was not delivered by UPS, but by an individual with no uniform or identity. He did not follow instruction printed on the label "deliver to my door". He did not buzz my number to give him access. He simply left it on a bench used for people waiting for the bus. It is open to the public. This is a senior facility and by leaving my package at the main entrance I had to go get it which is difficult for me.
Reply from Omaha Steaks2026-07-20
We're so glad to hear you're enjoying our products, but we're sorry to hear about your delivery experience. We understand how frustrating it must have been to retrieve your order after the delivery instructions weren't followed. Please email us at [email protected] with "Trustpilot" in the subject line so we can look into this further.
Toughest steak I ever ate horrible. The "Strip" steaks couldn't bite through... Taste terrible, ruined the 4th as far as barbecue was concerned. Embarrassing. Never again. They should have 0 stars..
Reply from Omaha Steaks2026-07-19
We sincerely apologize that the steaks did not meet your expectations. Your satisfaction is very important to us, and we want to make this right. Please reach out to us at [email protected] so we can work with you to resolve the issue. Thank you for bringing this to our attention, and we look forward to assisting you.
What went wrong? The entire website has changed and I can no longer log into my account I've had for TWENTY years or more! The Captcha pictures (to prove I'm not a robot) DON'T WORK! I have clicked on them dozens of times over and over and the stupid system just keeps providing me with more pictures in a NEVER ENDING cycle of frustration! Also, like most silly Captcha pictures, many are way too small to see what's even pictured! I am working on Windows 11 (Desktop and also latest genertion IPad) and have tried logging in on several different browsers. The Captcha system is something OS ought to ditch. It doesn't work. The ENDLESS cycle of Captcha pictures and the worthless "Chat" feature (more AI) is just that, worthless. I don't have time to call and go through waiting on hold, ordering that way, etc.. Also read here that you no longer ship in the insulated coolers and many reviewers stated their orders were thawed when they received them in corrugated boxes. I'm done with Omaha Steaks. End of story.
Reply from Omaha Steaks2026-07-19
We sincerely apologize for the difficulties you are experiencing with our website. Your satisfaction is very important to us, and we want to ensure that any issues you are facing are resolved as quickly as possible. Please reach out to us at [email protected] and we will be happy to assist you further and work towards a solution. Thank you for bringing this to our attention.
A great company that stands behind their products and reputation. Extremely happy with our purchases. The many offerings also make great gifts.
Reply from Omaha Steaks2026-07-17
Thank you so much for the 5 Star Rating! We are grateful for your support and appreciate you taking the time to share your positive experience with us!
I ordered from Omaha Steaks from one of there ads on Facebook, it was not a scam because I got my order. In the ad it said that if you spend $99 or more you will get 16 smash burgers free. I got my order and everything was there except the smash burgers. (8 came with the deal) I have contacted them and they asked me to send them a pic of the ad but the ad is no longer on FB. I wonder how many other people fell for this like I did?
Reply from Omaha Steaks2026-07-16
We're sorry to hear about your experience. We understand how disappointing it is when an order doesn't arrive as expected. Please email us at [email protected] with "Trustpilot" in the subject line so we can review your order and make this right.
M.S.G. IN THE HOTDOGS. REALLY!!!!!! SO NOT NEEDED.
Reply from Omaha Steaks2026-07-11
Thank you for sharing your concerns about MSG in our hot dogs. We understand how important ingredients are to our customers, and we truly appreciate your feedback. We’ll make sure to pass your comments along to our product team for review.
For years I bought the sole stuffed with seafood, this last order I received was awful, no seafood in the stuffing , the fish tasted terrible same for the potatoes, taste was awful, they must of changed their recipes or just don’t care anymore , will never order from them again
Reply from Omaha Steaks2026-07-08
We’re so sorry to hear that your Seafood Stuffed Sole didn’t meet the quality you’ve come to expect from us. We understand how disappointing it is when a longtime favorite isn’t as delicious as it should be. Thank you so much for your loyalty. We’d love the chance to make this right for you. Please email our Customer Care team at [email protected] with your order information and include "Trustpilot" in the subject line.
Ordered bacon wrapped filet mignon, disappointed to have fat in the middle of our pieces. This is the 2nd time it happened to us.
Reply from Omaha Steaks2026-07-04
We're so sorry to hear this has happened more than once. That isn't the experience we want for you. Please provide your address, zip code and phone number so we can look into this for you.
The first thing that was awesome about our purchase from Omaha Steaks was it was very affordable, and arrived quickly after we ordered in a well packaged container that kept everything frozen. We ordered the steaks, hotdogs, hamburgers, apple tartlets, and potatoes. Everything is absolutely delicious!
Reply from Omaha Steaks2026-06-29
Thank you for the fantastic feedback! We’re delighted to hear your order arrived in great condition and that you’re enjoying such a variety of our products. We appreciate your kind words and your support!
I order frequently from Omaha steaks and have always been a satisfied customer. It has even become gifts to my children on occasions because I feel they are getting a quality product, which also helps with groceries. I place their steaks and hamburgers up against any. I highly recommend them for your meat needs.
Reply from Omaha Steaks2026-06-24
Thank you for being such a loyal customer! We're honored to be your choice for both your own table and as gifts for your family. We appreciate your kind words and your confidence in the quality we strive to deliver. Thank you!
The steaks are great have tried three of your dinners Lasagna Chicken and Dumplings and Shepherds Pie the dinners are terrible can’t stand them for the lack of taste and poor ingredients I have the pit roast left to try but almost afraid to try it with the outcome of the other meals
Reply from Omaha Steaks2026-06-22
We're sorry to hear that you've had a bad experience. Your guaranteed satisfaction is our #1 priority. Please send us an email at [email protected] with your contact information and order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
Metrics and Money Over Customer Service and Support
I cannot vouch for the quality of their products because I never received my order. And while I know that losing one order is not the fault of Omaha Steaks, terrible customer support is their fault. I am sick and tired of companies like Omaha Steaks whose automation and 3rd party customer support try everything they can to keep their metrics and your money without delivering what you ordered.
Reply from Omaha Steaks2026-06-22
We apologize for any inconvenience you may have experienced with your order. Your guaranteed satisfaction is our number one priority, and we want to make things right. Please send us an email at [email protected] with your contact information and order number, and be sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
Great product however they were out of lobster so replaced with chicken which didn’t seem equivalent.
Reply from Omaha Steaks2026-06-19
We're glad to hear you enjoyed the product, but we're sorry to hear that you received chicken instead of the lobster. We understand how disappointing that must have been.
Please email our Customer Care team at [email protected] with your order information and include "Trustpilot" in the subject line. We would appreciate the opportunity to review your experience and make this right.
We truly appreciate your wonderful feedback. It is fantastic to hear that you are enjoying both your purchase and the quality of the product. We love knowing it made such a great impression!