Omaha Steaks: Trusted by Millions for Premium Meat DeliveryFor over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste.Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee.Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional.✅ Over 100 years of butcher experience✅ Trusted by 5 million+ customers✅ Rated Excellent on TrustpilotShop now at https://www.omahasteaks.com/.
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Is Omaha Steaks legit?
Omaha Steaks (www.omahasteaks.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
What reviewers say
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Reviewers had a great experience with this company. Consumers frequently emphasize the exceptional quality of the meat, sharing that the steaks, burgers, and other selections are consistently delicious, tender, and fresh for any family meal. Many people also deeply appreciate the remarkably convenient online ordering process, helpful phone support, and reliable service when arranging scheduled deliveries.
However, some people mentioned that their recent deliveries occasionally arrived thawed or in damaged cardboard packaging lacking proper cooling materials. A few reviewers also experienced unexpected shipping delays, highly inaccurate tracking information, and occasional missing food items within their boxes.
Auto-generated from all reviews of this business. For reference only.
Their products are very good and the prices are good, especially when they are on sale. The only problem I consistently have is their delivery. Shipping is rarely on the delivery date given and information when you call is almost always inaccurate. Delays are more the norm, which results in product frequently not in the best frozen condition. They need to take a real hard look at their shipping logistics management.
Reply from Omaha Steaks2026-05-12
We’re glad to hear you enjoy our products and value our sales. We’re sorry to hear about the shipping delays and delivery concerns you’ve experienced. Please provide your address, zip code and phone number via private message so we can look into this for you. Thank you for choosing Omaha Steaks.
Omaha Steaks have great products, and their customer service is outstanding.
Reply from Omaha Steaks2026-05-07
Thank you so much for your thoughtful feedback. It truly means a lot to hear that you enjoyed our products and had a positive experience with our customer service. We’re always here to help and appreciate your support. Thank you for choosing Omaha Steaks.
So, this was my first order from Omaha steaks and I was very much looking forward to trying some of their products. Delivery of my order was timely and everything remained frozen in their packaging. I was impressed with how the various items in my order were packaged and the individual boxes fit nicely in my freezer. The first item I tried from my order were the top sirloin steaks and I must say, I was less than pleased with the quality of the meat. I fixed two steaks and after seasoning with some of the Omaha steak seasoning that came with my order, they were tender and flavorful. Well, mostly tender as there was too much gristle and connective tissue making it very difficult to chew and enjoy. In the end, almost half of one of the steaks was inedible with the other slightly better. Based on the company's claim, I was expecting better quality. I am hoping that the other items in my order provide a more pleasurable eating experience.
Reply from Omaha Steaks2026-05-06
Thanks for choosing Omaha Steaks for your first order and for sharing such detailed feedback. We’re really glad everything arrived well packaged and frozen, but we’re sorry the top sirloin didn’t meet your expectations. That’s not the experience we want for you. Please provide your address, zip code and phone number so we can look into this for you.
Omaha Steaks product quality is always excellent, which is critical considering today's supermarket prices. There is never any waste or gristle. The delivery was perfect...we were especially impressed by the care taken to pack a sufficient amount of dry ice around the food to ensure that it would stay frozen.
Reply from Omaha Steaks2026-05-05
Thank you for choosing Omaha Steaks. We’re so glad you enjoyed the quality and careful packaging, and we truly appreciate you taking the time to share your experience.
Worst experience I have ever had in my life so every single single mother I paid $149 for a package package and I was very excited to give me it was for the last anywhere anywhere anywhere between a month to two months between me and my 11-year-old son I got the meat. I’m not joking all of the premium meat and chicken in the packaging so when they thaw, it was colored water in it that taste right they said they were in a semi replacement order. The first replacement order they sent me. They gave me a $25 gift certificate, which is great whatever good customer service but however, however, it does not replace the fact that I was racking yields for my son so they sent me more meat and it had ice and it was just colored and holes in the premium meat, but the worst part is you sent me a third order and there was no ice packets no dry ice nothing in there to make it so the meat was quality by time. I got it. It was yellow yellow. The chicken was yellow yellow. The meat smelled really really bad and then when I called them, they told me there was nothing they can do for me anymore because I complained to me, however it was their mistake. I even took pictures of it and they would not allow me to send them the pictures of the Meat opening the package the third time because it’s on the third time. I’ve gotta take a video so I can see what’s going on and they still said they were not gonna send anything experience I’ve had in my life. Do not order!
Reply from Omaha Steaks2026-04-20
We're sorry to hear that you've had a bad experience. Your guaranteed satisfaction is our #1 priority. Please send us an email at [email protected] with your contact information and order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
Their products are tender and juicy. Packaged very well and delivered promptly. Can easily be frozen as packaged. I have ordered many times.
Reply from Omaha Steaks2026-04-19
Thank you so much for leaving us a fantastic five-star review! We appreciate you taking the time to share your experience. We are excited to hear that you found our products to be both tender and juicy, as we work hard to ensure the highest quality for our customers. It’s also wonderful to know that your delivery arrived as planned and met your expectations. Your feedback means a lot to us! Thanks again for your support!
Their food has always come fresh and tasty. I purchase all the time around the holidays. My folks enjoy that time, so they don't have to cook before and after the holidays.
Plus, depending on a reasonable purchase, Omaha will give free shipping, or one can join a membership to get it free on any order too. Thanks, Omaha Steaks.
Reply from Omaha Steaks2026-04-17
Thank you so much for taking the time to share your feedback with us. We're absolutely thrilled to hear that you enjoy the taste of our food and find it convenient! We also want to express our sincere appreciation for your continued loyalty and support over time. Your satisfaction is very important to us, and we are always here if you have any suggestions or need assistance in the future. Thank you again for being such a valued customer!
As a longtime customer, I was again happy with the quality of the products received. However, I am not happy with the new packaging. In the past, orders were received in an insulated container, packed in dry ice and were always frozen solid, ready to be placed in my home freezer. My latest delivery was in a cardboard box with inferior "insulated lining" no dry ice. Instead of FEDX, the delivery was made by UPS whose trucks are not air conditioned. On a very warm day, at 1:30 pm, my order arrived and had already begun to thaw. I will not be ordering meats from Omaha Steaks during warmer months of the year for that reason. It's a shame.
Reply from Omaha Steaks2026-04-15
Thank you for being such a longtime customer and for sharing your feedback. We’re glad you’re happy with the quality, but we’re sorry the packaging and delivery was a bad experience. Please provide your address, zip code and phone number and we will be more than happy to look into this for you.
I have always had good experiences with…GREAT STUFF 😋😎
I have always had good experiences with Omaha Steaks. A great quality of meat!! Perfect for grilling. I also like the seasonings that comes with the steaks
I have ordered from Omaha on many occasions and have been pleased with all items.
Reply from Omaha Steaks2026-04-14
Thank you! We love hearing this kind of feedback and are thrilled to know that you enjoy our products. Your satisfaction means a lot to us and motivates us to continue providing high-quality products and excellent service. We look forward to serving you again in the future!
Delivery is always on time
Always frozen when delivered
Food is top notch!
Been a loyal customer since like 2017
Reply from Omaha Steaks2026-04-14
Thank you so much for being with us since 2017 and for choosing Omaha Steaks. It really means a lot to hear that your orders arrive on time, perfectly frozen, and that you are enjoying the quality. We truly appreciate your continued support and are grateful to have you as part of our family.
I've had a numerous good experiences with Omaha Steaks. I've been a subscriber for over a year and have had nothing but good experiences.
Reply from Omaha Steaks2026-04-14
Thank you so much for being a subscriber and for choosing Omaha Steaks. We are so glad to hear you have had nothing but great experiences over the past year. We truly appreciate your support and are grateful to have you with us.
Excellent Steaks, chicken, pork chops, and of course hamburgers. Like the they are sealed, and you can break them off in one or two per group. All the products are great tasting and easy to grill.
Reply from Omaha Steaks2026-04-12
We’re absolutely thrilled to hear that you had a great experience! Thank you so much for taking the time to share your feedback and letting us know what we got right. Your satisfaction means a lot to us!
I have been a customer of Omaha Steaks for many years now. And, yes, during that time I have tried other steak companies. But none of the other companies have ever had the same quality of meat and seafood nor have they even had the same choices that Omaha Steaks offer.
And now that they have the price plans- they are number one in that category as well. Point is: I am through with trying out other options and I am an Omaha Steak client for good! And for good reason!
Reply from Omaha Steaks2026-04-10
Thank you for your loyalty and for sharing your thoughtful feedback with us. We’re pleased to hear that our commitment stands out to you and that you’re satisfied with our pricing plans. Your trust and support inspire us to continue raising the bar. We’re honored to be your go-to choice and look forward to serving you for many more meals to come.
Delicious, high quality meat and side products. Never had an unacceptable product.
Reply from Omaha Steaks2026-04-10
Thank you so much. We love hearing that you enjoy all of our products. Knowing that you have consistently enjoyed delicious, high-quality meals with no disappointments is exactly what we strive for every time. We appreciate you being part of our family and look forward to bringing more great meals to your table.
We get the prime tenderloins, it’s very expensive but you can cut a 2” filet with a fork. The delivery is alway well packed never had an issue been a customer for years. If prices weren’t so high I would give them 5 stars for the prime steaks!! It’s a great gift idea for a special occasion.
Reply from Omaha Steaks2026-04-10
Thank you so much for being a loyal customer! We appreciate your continued support! We're pleased to hear that you were satisfied with the delivery experience, as we strive to ensure your orders arrive promptly and in great condition. However, we’re sorry to learn that you feel disappointed with the value you received for the price. Your feedback is very important to us, and we want to make sure you have the best possible experience. If you’d like to discuss your concerns further or if there’s anything we can do to help, please don’t hesitate to reach out to us at [email protected]. We’re here to assist you and hope to have another opportunity to serve you better in the future.
The Chicken and Dumplings was horrible - can't believe they made this crap - I hate saying this because I really like most of Omaha Steaks products I buy - stopping making this.
Reply from Omaha Steaks2026-04-08
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the chicken and dumplings did not meet your expectations. Your satisfaction is very important to us, and we appreciate knowing when our products don’t live up to the standards you expect. We would love the opportunity to address your concerns and make this right. Please reach out to us at [email protected] so we can discuss your experience further and find a suitable solution.
