Omaha Steaks: Trusted by Millions for Premium Meat DeliveryFor over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste.Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee.Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional.✅ Over 100 years of butcher experience✅ Trusted by 5 million+ customers✅ Rated Excellent on TrustpilotShop now at https://www.omahasteaks.com/.
Written by the business, not verified by us.Omaha Steaks (www.omahasteaks.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
Reviewers had a great experience with this company. Consumers frequently emphasize the exceptional quality of the meat, sharing that the steaks, burgers, and other selections are consistently delicious, tender, and fresh for any family meal. Many people also deeply appreciate the remarkably convenient online ordering process, helpful phone support, and reliable service when arranging scheduled deliveries. However, some people mentioned that their recent deliveries occasionally arrived thawed or in damaged cardboard packaging lacking proper cooling materials. A few reviewers also experienced unexpected shipping delays, highly inaccurate tracking information, and occasional missing food items within their boxes.
Auto-generated from all reviews of this business. For reference only.Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found both our quality and pricing worthy of a 5-star review. Your feedback means a lot to us! We always love hearing from our valued customers!
Everything I ordered arrived thawed and had to be thrown away
We're so sorry your order arrived thawed. We understand how frustrating that must be. Please email our Customer Care team at [email protected] with your order information and include "Trustpilot" in the subject line so we can make this right for you.
This was the second chance I had a bad experience the first time but the product that they sell doesn't taste good and they try to piss off a T-bone steak is a porterhouse
We’re very sorry to hear that you didn’t enjoy your order. Please email our Customer Care team at [email protected] with your order information, and include "Trustpilot" in the subject line so we can make this right for you.
Omaha Steaks always has some good sales. The steaks are good, the service and delivery always professional and and efficient.
Thank you so much for your kind words. We’re glad you’re enjoying the steaks and that our service and delivery have met your expectations. Thank you for choosing Omaha Steaks.
I was so excited to finally try omaha steaks and heres the tea. First my steaks were mixed together and not labeled very well. I thought the fillet was top serloin because it had fat on the sides however it was a fillet.the flavor was pretty good, it was tender and i was happy for that. The top serloin was ok. Im not a top serloin fan and this did not change that. The chicken is ok but pretty expensive at this point. The pork chops however are terrible. The Philly meat looks like it is ground meat. The burgers are ok. For delivery they used Roadie. The experience was ok but confusing. You order from a luxury meat service and they are using a delivery service like uber eats. The packaging was also surprising. It was just a bag with foil on the inside. If it was a hot day and i was not home i am not positive that it would have survived the heat of the day. Tbh im not sure that it lived up to its expectations. There is no place on the website for reviews and I had to google to find a place to write a review so others like me could figure out if they want to try. If you are going to try it I recommend all steak or beef. The chops and chicken are not worth it. Companies who make it hard to write a review are not luxury and I should have realized that when I had to search for reviews. Just because they have been around a while doesn’t mean anything anymore. I also want to add that after posting this review you can see they responded when I replied to the email christian from omaha social responds and says they cant find my review that they responded to and asked me to take more time and email everything i put here. Lol. It makes me feel like the company is just unorganized. I wrote this review so others who were curious know what to expect. I also tried to view my review but it seems it may be hidden. I wont be usually this company again after this interaction with social care and I will post more reviews on other platforms so others know before wasting their time.
We're sorry to hear that you're not satisfied and appreciate your honest feedback. Please email us at [email protected] with your contact information and order number, and include "Trustpilot" in the subject line. We look forward to assisting you further.
The gift to my son arrived on time and was pleasantly wrapped. A perfect present for a deserving person
Thank you so much for choosing Omaha Steaks! This is so wonderful to hear. We’re really glad it arrived on time and felt like the perfect gift. It means a lot to be part of such a special moment for your son.
The best tasting beef, chicken, pork and fish ever! The packaging is great, each individually wrapped and they provide excellent cooking instructions. I found the cost to be reasonable. They also provide sides and desserts, it is very convenient for families and busy individuals.
We're thrilled to hear that you have enjoyed Omaha Steaks! Thank you for sharing this wonderful feedback with us.
Timeliness of the delivery, quality of the products received. My only criticism is the amount of mail and emails I get from Omaha on a daily basis.
We’re so glad you’re enjoying the quality and timely delivery! We also understand your concern about the volume of emails and mail, and we'd be happy to change the frequency we send you those. Would you please email us at [email protected] with Trustpilot in the subject line so we can help?
We’re glad you’re enjoying the quality for a good price. Thank you for choosing Omaha Steaks!
To Whom It May Concern: I’m usually very satisfied, but my last two orders I was told you didn’t have ribs. That I can’t understand because you are a meat company. I also have not been reimbursed for the ribs I didn’t get. I’m waiting or are you going to send me the ribs? Please let me know. Thank you. Mrs. Barba
We’re sorry to hear about your experience with your recent orders. We understand how frustrating it is to be missing an item, especially since you haven't received an update for your previous order. Please email us at [email protected] with “Trustpilot” in the subject line and one of your order numbers so we can look into this and make it right.
Stakes are good. Has little fat on them. All other food that came looks good.
We're glad to hear you enjoyed most of your order! We apologize that the steaks were a little too fatty. Your satisfaction is our top priority, and we want to make things right. Please email us at [email protected] with your contact information and order number, and include "Trustpilot" in the subject line. We look forward to assisting you further.
I've ordered several Gift packages of Steaks and Seafood orders from them and all were delicious and exceptional! They have a variety of meals and dinners for all to enjoy, for any occasion! My family and friends are completely satisfied; including me. Do give them a call or order on line to put in your next meal order! Love them. ;D
That's what we love to hear! Thank you for sharing this wonderful feedback with us.
Only one of two gift orders made it to the recipient. Tracking was not accurate and in the end - flat out wrong. Attempts to contact the company went unanswered to the point where it was more trouble than it was worth. Been ordering gift boxes for two recipients for 5 years plus - never again..
We're sorry to hear that you've had a bad experience. Your guaranteed satisfaction is our #1 priority. Please send us an email at [email protected] with your contact information and order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
The fillets were not tender. Very disappointed. They were very marbled and by the time I cut all the fat away there was little meat left. Also the new packaging, not the styrofoam chests, did not prevent the burgers from defrosting!
We apologize that the fillets did not meet expectations and that your order arrived thawed. That’s not the experience we want for our customers. Please reach out to [email protected] with “Trustpilot” in the subject line so we can make this right.
Omaha Steaks offer some of the best steaks i have shopped for. I have ordered my steaks online and my order is always packaged so securely I have not had a problem with shipment at all. Omaha Steaks stand behind what they offer and their meals are out of this world good. I have used them for holidays and everyone was happy.
Your fantastic feedback has truly made our day! Thank you for taking the time to share your positive experience with us.
Thank you for sharing this positive feedback!
Meat came different stages of unfrozen I don't know what's safe to eat. Absolutely no dry ice left in package
We’re sorry to hear this and understand your concern. Please provide your address, zip code and phone number so we can look into this for you.
Thank you so much for taking the time to share your feedback with us. We’re really glad to hear that we were able to turn the situation around and meet your expectations. Your satisfaction is very important to us, and we always strive to provide the best possible service. Thanks again for your support!
Easy ordering process. I sent the order as a birthday gift and the communication about the status, shipping and delivery was top-notch! Thank you, the gift was well-received.
We are absolutely thrilled to hear that the recipient enjoyed their birthday gift! It’s wonderful to know that our communication about order status, as well as our shipping and delivery services, met your expectations. We always strive to provide a smooth and positive experience for our customers, and your feedback lets us know we’re on the right track. Thank you for sharing your experience and for choosing us to help celebrate such a special occasion!
This is my first & last order with Omaha Steaks. My order did not arrive as expected. I live but a few miles from the intended gift for my relatives. I checked and found the shipping was Messed up as the deliver company said there was an incorrect address & thus called an exception. I know for a fact the address sent to Omaha was correct. Any other reason is on them. Speaking of exceptional, I wanted to surprise my relatives but the next time I will go Burger Smokehouse as they are customer centric and don’t have exceptions with new Orders.
We sincerely apologize that your first experience with us did not meet your expectations. Your feedback is very important to us, and we want to make things right. Please reach out to us at [email protected] so we can learn more about your experience and work towards a resolution. We value your business and hope to have the opportunity to serve you better in the future.
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