Omaha Steaks: Trusted by Millions for Premium Meat DeliveryFor over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste.Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee.Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional.✅ Over 100 years of butcher experience✅ Trusted by 5 million+ customers✅ Rated Excellent on TrustpilotShop now at https://www.omahasteaks.com/.
Written by the business, not verified by us.Omaha Steaks (www.omahasteaks.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
Reviewers had a great experience with this company. Consumers frequently emphasize the exceptional quality of the meat, sharing that the steaks, burgers, and other selections are consistently delicious, tender, and fresh for any family meal. Many people also deeply appreciate the remarkably convenient online ordering process, helpful phone support, and reliable service when arranging scheduled deliveries. However, some people mentioned that their recent deliveries occasionally arrived thawed or in damaged cardboard packaging lacking proper cooling materials. A few reviewers also experienced unexpected shipping delays, highly inaccurate tracking information, and occasional missing food items within their boxes.
Auto-generated from all reviews of this business. For reference only.Me and my family were introduced to Omaha steaks a little while ago and ever since then we used them. The meat is always fresh and has great quality and i totally would recommend them to anybody because of the business that they get out of us !
Your fantastic feedback has truly made our day and motivates us to continue delivering exceptional products and service!
Sent a gift box of sockeye salmon filets to my cousin; she loves salmon! She was very excited to receive this and is keeping them for herself, one at a time so she can savor. She gave the burgers (!) to her daughter's family as she doesn't eat beef and they have a teenaged son. One order made everyone VERY HAPPY. Thank you.
We love hearing stories like this! We're so glad your cousin enjoyed the sockeye salmon and that the burgers could be shared with her family as well. It sounds like your gift brought smiles all around. Thank you for choosing Omaha Steaks.
Good food, shipped quickly
Thank you for sharing your wonderful feedback with us!
Pork chops are no bargain, cooked perfectly and they where dry and no difference taste than 1.99$ chop.hamburgers looked like saw dust and tasted know different than my butcher’s hamburg. COD was very good.didn’t try steaks yet I hope they are better than chops and hamburgers. To me the prices are way over priced!
We’re so sorry to hear that the pork chops and burgers didn’t meet your expectations. Please email our Customer Care team at [email protected] with your order information and include "Trustpilot" in the subject line so we can assist you further.
We’re so glad to hear that you’re enjoying our products and the great deals! Thank you so much for your support, it means a lot to us.
My family has used Omaha Steaks for decades, beginning with gifts from my brother to my parents when I was a child in the 70's and continue to today as I am 73 and still order their SUPERB Meats...have some in my freezer right now. Their staff and service of their customers cannot be beat!!
Your fantastic feedback has truly made our day! We’re honored to have been a part of your family’s traditions for generations!
Box Came late everything was defrosted and ruined
We apologize that your order arrived later than expected and that the items were defrosted upon arrival. We understand how disappointing and frustrating this experience must have been for you, as we strive to deliver all of our products in perfect condition and on time. Please contact us at [email protected] so that we can look into your order details and work to resolve this issue for you as quickly as possible. Your satisfaction is very important to us, and we appreciate the opportunity to make things right.
My employer rewarded me with $300 in Omaha Steaks gift cards. I had never done business with them before. I was thrilled to have this reward, but my excitement soon turned to utter frustration. After taking a while to pick out the steak packages, I went to check out. On that page, I saw that the price was 15% higher if I did not do a "subscription!" Okay, so I subscribed and then entered the first two of three gift cards. First, it told me that the code was not valid. Get this... The gift card lists the code in all caps. When I entered it as shown on the card, I got the error. Time and time again, until I entered that same code in lowercase, and then it was accepted. The first two cards were entered OK, but the third one kept telling me that the code is locked. I tried again, and each time I had to do a seemingly endless CAPTCHA challenge. EACH.TIME. Back to the order page. Now it says my password is incorrect. I re-enter it, and the page not only loses my order, but also the two cards that got entered successfully. I have been in this fiasco for nearly an hour. Still getting the code error. Next, I used the "Help" chat and got the AI "Simone" assistant, who eventually sent me to a real person named "Aimee." She verified the card had $100 on it, but little else. I wait and wait while she tries to find out what the issue is. Guess what? The chat is terminated by her. I am letting my employer know that these gift cards have not worked. Omaha Steaks is an option to our 100k+ user base for awards, and I cannot wait to tell them about my experience. I am hoping they can get refunded, and I can pick out a decent company. Needless to say, there is NO WAY that I would ever consider doing business with Omaha Steaks again. What an epic waste of time for me today.
We're sorry to hear this happened! Your guaranteed satisfaction is our #1 priority. Please send us an email at [email protected] with your contact information and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
For the 2nd time in 6 months our package was delivered thawed and no dried ice inside. The customer service reps are always nice and gave us assurance that our package would be replaced. However, that doesn't help with the inconvenience it causes. The 1st time was at Christmas and we had planned our Christmas eve dinner around our steaks from Omaha. This time, we had planned our Sunday dinner around the Omaha delivery. We are pretty patient most of the time, but I think we are finished ordering from Omaha.
We are so sorry to hear that your orders arrived thawed on two separate occasions. This is certainly not the experience we want for our customers, and we understand how disappointing this must be. Please reach out to us at [email protected] so we can look into this issue further and work on a resolution for you. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
Excellent meat and the prices are reasonable. Much better than buying from a supermarket
Thank you so much for your kind words! We're thrilled to hear that you're enjoying both the quality and pricing from Omaha Steaks.
Never had an issue with omaha, wish the shipping was cheaper! Meat is outstanding.
Thank you so much for your kind words! The easiest way to get your Omaha Steaks shipped for free every time is to join Steaklover Rewards Gold. We look forward to serving you again soon!
The advertisement on TV shows real thick burgers, however, was disappointed when I received my , they were not as shown in the false Ad, although very tasty, was expecting a bigger burger
We’re sorry to hear the burgers did not meet your expectations, although we’re glad you still found them tasty. We appreciate your honest feedback and will be sure to share your comments with our team. Please provide your address, zip code and phone number via private message so we can look into this for you.
The steaks were tough--small for the money--the taste was not what we are used to....
Thank you for choosing Omaha Steaks. We’re sorry to hear the steaks did not meet your expectations. Please provide your address, zip code and phone number via private message so we can look into this for you. We also offer larger size options, as the steaks in these packages are our smaller portions.
Beef Products Were Good..It was a Package which Included Jumbo Franks( Though it was All Beef) But Included Pork & Fillers..My Family Tasted That Along With The Pork Loin..Each Tasted Awful and was Disappointing.
We’re glad the beef products hit the mark, but we’re sorry the jumbo franks and pork loin missed it for your family. Please provide your address, zip code and phone number via private message so we can look into this for you. Thank you for choosing Omaha Steaks and giving us a try.
I was very disappointed in how my order was handled. First of all I never got a order number or a confirmation. My delivery date kept getting pushed back. When I was told to track my order I couldn't as I had no order Number. When my gift was finally delivered my recipients name was spelled wrong and there was no gift card to tell them who it was from. Bad service all around.
We are so sorry to hear that you had a negative experience with our service, as this is definitely not the Omaha Steaks way! We strive to provide excellent service to all of our customers, and we appreciate your feedback. Please reach out to us at [email protected] so we can learn more about your experience and work to make things right. Your satisfaction is very important to us, and we would like the opportunity to address your concerns directly.
I have enjoyed Omaha Steaks a few times before and totally enjoyed it
Thank you so much for your feedback! We really appreciate your support and are glad to hear you enjoyed our products.
I have used Omaha Steaks before and have always had a good experience. This last order, however, was a huge disappointment. The order consisted mostly of burgers. There was no flavor at all. It is the most expensive cardboard I've ever eaten. Having paid a premium price, I'll find a way to choke it down but I will never order again.
We're sorry to hear that your last order did not meet your expectations and that you were disappointed with your burgers. We always strive to provide the highest quality products and service, and it’s important to us to address any concerns you may have. Please reach out to us at [email protected] so we can learn more about what happened and find a way to make things right for you. Your feedback is valuable to us, and we appreciate the opportunity to improve your experience.
Thank you so much! We're really happy to hear that you're enjoying your order.
I have been a customer for over 20 years and from time to time had issues which were resolved. Not this time. I ordered 2 boxes on 4MAY today is the 13MAY and I still do not have the second box. The first box was delayed and when it came every single thing including the dry ice was thawed. Somehow the boxes got mixed and only 1/2 of both boxes arrived. Customer Service replaced the first one. The second one, mostly pork never came. It was also delayed and to this day has not arrived. Customer Service replaced the box which was to come today and it did not come. Now I have to call them yet again. In this economy throwing away food because of a carrier issue is a sin. I am going to think long and hard before I place another order. Still waiting for my other box…..
We truly regret the frustration and inconvenience this situation has caused. We appreciate your loyalty over the years and understand your disappointment with the delays and thawed products. Please contact us at [email protected] with “Trustpilot” in the subject line so we can help you.
Only 4 steaks. Should call it Omaha ground beef
We understand your disappointment and would like the opportunity to learn more about your experience. Please email [email protected] with “Trustpilot” in the subject line so we can review this together.
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