Open English (www.openenglish.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-12.
I tried to contact someone to resolve an issue, but I was told that nothing could be done and that I should speak with an advisor instead. When I asked for the advisor’s information, Laura from CR support started sending automated messages and completely ignored my request without offering any real assistance or solution.
Reply from Open English2026-05-15
Hello Nichole, we’re very sorry about the situation you described, and we completely understand your frustration. Please know that our goal is always to offer transparency and support at all times, which is why we’d like to learn more about your case in order to provide an appropriate solution.
We’ve tried to reach you to better understand what happened, but so far we haven’t been able to connect. We’d love to speak with you directly to review the details and resolve this as soon as possible.
In the meantime, we invite you to message us on WhatsApp through the following link for faster assistance:
👉 https://wa.me/18553432323
Elias Anzurez Montero. · 2 reviews · Experienced 2026-05-07 ·
★★★★★
The staff solved my problem
The staff solved my problem, thank you.
Reply from Open English2026-05-09
We appreciate your kind words, Elias. It’s great to know your problem was solved successfully.
Ş
Şeyda · 1 review · Experienced 2026-05-05 ·
★★★★★
Good service
First of all , I’ve had a several phone calls over the past few days, customer service team has been quite helpful, the issue you should focus on is making your system more user friendly . In particular I believe that thr auto cancellation of your annual agreement should be handled by your side.
Reply from Open English2026-05-05
Hello Şeyda! We’re so glad to hear you’re satisfied with our team and the quality of our service! We want you to know that we’re always here to support you on your journey to learning English.
L
Luis VS · 1 review · Experienced 2026-05-04 ·
★★★★★
Excellent value and a very user-friendly platform
From the platform’s design, which is super user-friendly, to the wide variety of exercises and live classes, everything is excellent. In my case, I also have private lessons, and the cost-benefit ratio is outstanding.
Reply from Open English2026-05-05
Thank you for sharing your experience, Luis! We’re here whenever you need us.
Hello Severino, please know that our goal is always to offer transparency and support at all times, which is why we’d like to learn more about your case in order to provide an appropriate solution.
We’ve tried to reach you to better understand what happened, but so far we haven’t been able to connect. We’d love to speak with you directly to review the details and resolve this as soon as possible.
In the meantime, we invite you to message us on WhatsApp through the following link for faster assistance:
👉 https://wa.me/18553432323
Hello Feyza! We’re so glad to hear you’re satisfied with the quality of our service! We want you to know that we’re always here to support you on your journey to learning English.
t
thiago · 1 review · Experienced 2026-05-01 ·
★★★★★
everything went well
Reply from Open English2026-05-03
Thank you, Thiago!
M
Melanny Tolosa · 1 review · Experienced 2026-05-01 ·
★★★★★
Todo salió muy bien
Todo salió muy bien, la ayuda llegó bastante rápido y se solucionó fácilmente, ¡Muchas gracias!
Reply from Open English2026-05-02
¡Hola, Melanny! 😊
Muchas gracias por compartir tu experiencia con nosotros. Nos alegra un montón saber que todo salió bien y que pudimos ayudarte de forma rápida y sencilla.
Para nosotros es súper importante brindarte ese apoyo cuando lo necesitas. ¡Gracias por confiar en nosotros! 💙
J
Juan · 4 reviews · Experienced 2026-04-29 ·
★★★★★
Excelente gracias
Reply from Open English2026-04-29
¡Hola, Juan! Estamos muy felices de que puedas compartir tu experiencia con nosotros 😊💙 muchas gracias por tu comentario
We appreciate your feedback, Danilo! Happy to hear the app and support have been helpful for you.
J
Juan Banderas · 1 review · Experienced 2026-04-27 ·
★★★★★
Great good job
Reply from Open English2026-04-28
Thank you so much for your feedback, Juan! 💙
We’re really glad to hear you had a great experience with us. Your support means a lot, and we’ll keep working to make it even better every day.
K
Kevin Velez · 1 review · Experienced 2026-04-24 ·
★★★★★
Staff was really kind.
Reply from Open English2026-04-27
Hi Kevin! We really appreciate your kind words, our team will be happy to hear this.
