It's was to big for my phone
Reply from OtterBox2026-08-06
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
About OtterBox
Data updated- Website
- www.otterbox.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 281 reviews
- Replies to negative
- 54% (25/46)
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Is OtterBox legit?
OtterBox (www.otterbox.com) has a 4.2 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 54% of negative reviews. Last updated 2026-08-10.
What people say
I have bought an Otter Box for every…
I have bought an Otter Box for every one of my phones for the last 15 years. Highly recommend getting one for your phone.
i've been a big fan of Otter cases for…
i've been a big fan of Otter cases for many years. Great cases in fun colors to take the worry out of keeping phone in your pocket all day. Easy to put on the phone and well-designed port and side control coverage.
Great quality product
The volume down button does not line up…
The volume down button does not line up on this case for my Samsung galaxy 26plus. I got the magsafe case for my phone this time. $60 down and wish i hadn't purchased it. I have never had a problem with otterbox before and plan to stick with the company but this sucks. I am having to switch back to the old case that doesn't have a holder anymore.
Reply from OtterBox2026-08-06
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
Sides need better hand grip.
Case it a bit slick on the sides. Needs better grip.
Reply from OtterBox2026-08-06
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
OtterBox defender series case cases I…
OtterBox defender series case cases I use them on all my electronics. They are very fair on price because of how well they protect. All my kids iPads have OtterBox too and they abuse they go through still protects.
great screen protector
great screen protector, clear sharp image. I did put it on slightly crooked so it is not perfectly centered on the button but it's not noticeable anywhere else; I think next time I learned the importance of coming down flat not from one side
I still haven’t gotten my package and…
I still haven’t gotten my package and zero compensation
Reply from OtterBox2026-08-06
We are so sorry to hear about the shipping problems with your order! Please reach out to us via chat if you need any further assistance with your order.
I do not feel the phone sets correctly…
I do not feel the phone sets correctly in the clip. I have had better with my previous ones. Maybe you sent the wrong one?
Reply from OtterBox2026-08-06
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Great phone case and holder
OtterBox never let's me down. Very dependable and made of great quality.
fast shipping
Easy to complete order
Easy to complete order. Was to receive 2 day shipping via FedEx but was shipped USPS instead. Somewhat disappointing.
I received great customer service when…
I received great customer service when I realized that immediately after ordering, I had put the wrong shipping address. By sending one email they rectified it and I received my order on time to the correct address. I’m happy with my purchase.
The belt clip carrier does not hold…
The belt clip carrier does not hold phone very well at all. My phone keeps falling out when I least expect it. I've owned other Otter Box holders and they worked a lot better. I'm very disappointed.
Reply from OtterBox2026-08-06
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Quick service
Great selection of products and…
Great selection of products and overall, an easy online shopping experience.
Great fit
Great fit, product at a great price
Very easy to send for a free case when…
Very easy to send for a free case when we purchased a new phone
Great customer service
Great customer service, easy ordering and fast delivery