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Events & Entertainment

Paddy Power

ClaimedCollecting reviews

205 reviews

3.6205 reviews
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About Paddy Power

Data updated
Website
www.paddypower.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
205 reviews
Replies to negative
33% (22/67)
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About this business

Paddy Power - 1st for Online Betting. Football Betting including Premier League & Champions League Betting Odds. Sign-up offers & Money Back Specials available.

Is Paddy Power legit?

Paddy Power (www.paddypower.com) has a 3.6 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-12.

What people say

R
RayIreland · 1 review · Verified · Experienced 2026-07-10 ·

Paddy power is the no 1 bookies its…

Paddy power is the no 1 bookies its alway is to use and when i go in to shop staff are always lovely

Reply from Paddy Power2026-07-24

Thanks so much for this brilliant feedback! We're absolutely thrilled you rate us as number one and that our shop staff are always lovely with you. That personal touch means everything. We really appreciate your loyalty and kind words! 😊

N
NiallIreland · 1 review · Verified · Experienced 2026-07-19 ·

Chancer

Great service

Reply from Paddy Power2026-07-24

Cheers for that! Great service is what we aim for every day. Thanks for the feedback! 👍

R
RalfUnited Kingdom · 1 review · Verified · Experienced 2026-07-18 ·

Very good bookie

Best UK Bookie

Reply from Paddy Power2026-07-24

Wow—thanks so much for this brilliant feedback! Best UK bookie? That's absolutely brilliant to hear! We're so pleased you rate us that highly. Your support means everything to us! 🙌

S
Sarah Ruth MadinUnited Arab Emirates · 4 reviews · Verified · Experienced 2026-07-20 ·

Site clarity easy to operate

Site for all betting very clear and good information on horse betting site. Payout quickly on winnings and enough freeby promotions. Not very keen on your golf rules when winning place bets if you tie with other people the money is split accordingly whereas other betting sites give you full odds.

C
Captain SparkleUnited Kingdom · 27 reviews · Verified · Experienced 2026-07-20 ·

Be careful!

Too easy to end up spending your own funds when having won on the free games! Sometimes it isn't easily apparent to see that you have used your free bets up!

J
Jamie TaylorUnited Kingdom · 6 reviews · Experienced 2026-07-20 ·

Very good site

Very good site, and any issues you have get sorted quickly by the agents ,I would recommend Paddy Power

Reply from Paddy Power2026-07-24

Thank you for this wonderful feedback and recommendation! We're delighted you appreciate our site and that our agents resolve issues promptly. Cheers!

A
Audrey JohnstonUnited Kingdom · 8 reviews · Experienced 2026-07-19 ·

Grea experience when I needed to speak…

Grea experience when I needed to speak to an agent. It was all done within a minute and my issue was sorted there and then with the agent. Really professional and nothing was too much trouble for them. Also very polite and made sure I read the message and understood everything. Thanks so much.

Reply from Paddy Power2026-07-24

Brilliant review, thank you so much! We're absolutely chuffed to hear about your experience. That's outstanding service right there! We're so pleased they took the time to ensure you understood everything. We really appreciate your kind words!

Antoni ZakrzewskiIreland · 1 review · Experienced 2026-07-19 ·

i liked the Ai chat

Reply from Paddy Power2026-07-24

Thank you for this great feedback! We're thrilled you had a positive experience with our AI chat. We're constantly working to improve our customer support tools. We really appreciate your support!

G
GarryUnited Kingdom · 4 reviews · Experienced 2026-07-19 ·

Help desk so helpful

Reply from Paddy Power2026-07-24

Thank you for your feedback, and the shout-out to our help desk crew. You're a legend! 😊

Rob C.United Kingdom · 1 review · Experienced 2026-07-19 ·

Had an issue with the WC Final markets…

Had an issue with the WC Final markets not showing on the android app, but all other matches having full markets. Contacted technical support, after a short while it was narrowed down to a likely Android issue that they couldn't deal with, as all worked fine on an iPhone. Advisor Suneeth was helpful and polite in everything, couldn't fault that in any way.

Reply from Paddy Power2026-07-24

Cheers for this! Suneeth will be chuffed to hear such positive feedback. We're gutted the WC Final markets didn't show on Android, but we really appreciate you working with us to identify the issue. Thanks for your patience, and we're on it with the Android side of things. Brilliant of you! 👍

Mr RG PitcairnUnited Kingdom · 19 reviews · Experienced 2026-07-19 ·

Had a problem with login.

Had a problem with login. Connected to an operator who fixed it in 4 minutes. Fantastic thank you. Reg

Reply from Paddy Power2026-07-24

Cheers for this! Our operator clearly had you sorted in a flash. We love hearing about quick wins like this. Thanks for the feedback! 😊

S
StellaUnited Kingdom · 2 reviews · Experienced 2026-07-19 ·

Your brillant guys

Your brillant guys. I have been with sky bet for years, and the customer service isnt no where as good. Thank you, happy customer😁

Reply from Paddy Power2026-07-24

Thank you for this fantastic feedback and for choosing Paddy Power! We're delighted you had such a great experience. That's exactly the standard we're committed to maintaining. Your happiness as a customer means everything to us. We really appreciate you!

G
GeraldineUnited Kingdom · 11 reviews · Experienced 2026-07-18 ·

Great fast customer service 👍fast…

Great fast customer service 👍fast withdrawals too 😕and goid chance winning

Reply from Paddy Power2026-07-24

Thank you for this positive feedback. We're delighted you've had great experiences with our fast customer service, rapid withdrawals, and winning chances. Your appreciation motivates us to keep delivering. Cheers!

C
ChristinaUnited Kingdom · 23 reviews · Experienced 2026-07-18 ·

Customer Services helped me a lot with…

Customer Services helped me a lot with a problem i had with my account, all sorted in within 5mins-The Agent Sunita was really helpful and friendly, very happy with the service 😊

Reply from Paddy Power2026-07-24

Thanks for this brilliant review! Sunita will be chuffed to hear this—helpful, friendly, and lightning-fast at 5 minutes is exactly what we love to hear! We're so glad she could help you out. We really appreciate your support! 😊👍

Adam CleaverUnited Kingdom · 1 review · Experienced 2026-07-18 ·

I have been playing slots on this app…

I have been playing slots on this app for some time now and it's a bit of a fix the algorithms will not let you win big you up your spin cost to around £2 per spin and it can take £200 off you then put in down to 40p gives you a feature. Also the games keep messing up when you win so you need to come off the game. I understand when you gamble it's a risk but you can just tell when playing the slots that it will now pay out. If it gives you a good amount on a feature it take it off you quickly then gives you the same amount back. Sometimes you can even tell what reels come in it's like a loop thinking of cancelling and useing another app

stephen speightUnited Kingdom · 2 reviews · Experienced 2026-07-18 ·

what a pathetic site this is

what a pathetic site this is, continual server error as well. think i will sign up with a reliable company !

Chris LintonCzechia · 49 reviews · Experienced 2026-07-17 ·

All in all paddy power is a good casino…

All in all paddy power is a good casino to play but there are some poor slot providers.take boomstick bill 3 which is allergic to dropping bonuses and features.also seems to be carrying the same pattern for the bonus drops. Also the highier your bet the less chance of winning. Paddy power sort out this supplier please.

Reply from Paddy Power2026-08-06

Thank you for the detailed feedback! We appreciate you taking the time to share your experience with Boomstick Bill 3. We're always listening to our players and regularly review our game providers to ensure the best possible experience. Your input helps us improve. If you'd like to discuss this further, our customer service team would be happy to help.

M
Mrs ButtUnited Kingdom · 29 reviews · Experienced 2026-06-22 ·

Bet not being paid

I opened an account to bet on some of the England World Cup 2026 games, just to get into the spirit. Won a few quid and lost a few. Then I was hearing the Keir Starmer was thinking of resigning so I placed a small bet at the weekend. Starmer resigned on the Monday 22/6. There was some sort of error showing on the app so I messaged them three times as there no phone number. Never received a response. Then DM them on X finally received a response that they haven’t decided yet. Then I found out that I won’t be getting a payout, not sure why, there are a law onto themselves. I’ve closed my account today and won’t be using them again.

D
DragosUnited Kingdom · 3 reviews · Experienced 2026-07-17 ·

Paddy Power it's the best.

Paddy Power it's the best.. i highly recommend them if you want to be safe..

Reply from Paddy Power2026-07-24

Thank you for this wonderful feedback and recommendation! We're delighted you trust Paddy Power and feel confident with us. Safety and security are at the heart of what we do, and your endorsement means a lot. We really appreciate you!

D
Damilola JewelleryUnited Kingdom · 4 reviews · Experienced 2026-07-17 ·

You won’t get your referral rewards

Good free games. Never won anything on the bingo like but the spins are ok. However, my biggest dissatisfaction and disappointment comes from referring. I copied my referral link and sent it to a few friends who made an account via my link . I literally watched my friend do it in person as she needed help doing it all, as a first timer . She put £25 on and placed several bets and the highest for £11. Bets have settled and I did not get my reward as promised. Live chat was useless and basically looked her account up and said nope, not done via your link and nothing we can do about it. But I watched her do it with my own eyes. So feel this is very deceitful and dishonest, misconception. I could’ve recommended to ANY other betting app I’m with . I could’ve referred them anywhere else but I chose your app and this is how you repay me. Thanks a bunch.

Reply from Paddy Power2026-08-06

Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the app. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.

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