Paddy Power - 1st for Online Betting. Football Betting including Premier League & Champions League Betting Odds. Sign-up offers & Money Back Specials available.
Is Paddy Power legit?
Paddy Power (www.paddypower.com) has a 3.6 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-12.
John and Michael in Clydebank store are very friendly always happy to help with smile and always able to try help best way they can.
Reply from Paddy Power2026-08-06
Thank you so much for this feedback! We're delighted John and Michael made such a positive impression. Our team members go above and beyond to ensure every customer feels welcomed and supported. We'll definitely pass this along to them – they'll be chuffed!
Disgusting robbing p1gs.... I made a treble bet and checked terms before I made it........ Low and behold all 3 came in & ALL OF A SUDDEN there was these new terms and restrictions!!!!! Yet there was none when I made the bet and they took my money, it said it was being settled and then all of a sudden one of them lost. I've had alot of problems with them (only when it comes to them paying out) avoid...... Plenty of other bet apps!
Reply from Paddy Power2026-08-06
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the app.
We reached out to request more details so we could look into this properly and work towards a resolution for you, but we haven't heard back yet. We're still here and ready to help if you'd like to get in touch. Thank you for your feedback.
L
LISA STOttUnited Kingdom · 3 reviews · Experienced 2026-07-12 ·
★★★★★
After self exclusion I thought my…
After self exclusion I thought my account would just open up easily. But paddy power definitely wanted to make sure I was ready to gamble again and be sure I was able to stay in control this time. Thankyou
Reply from Paddy Power2026-07-24
Thank you so much for this thoughtful feedback. We're really proud that our team took the time to ensure you were genuinely ready before reopening your account. Responsible gambling is at the heart of what we do, and we're delighted they could help you feel confident about staying in control. Your kind words mean a lot. We appreciate your trust in us, and we're here to support you.
Jaidon HewettIsle of Man · 1 review · Experienced 2026-07-12 ·
★★★★★
Very good the assitance to set up the…
Very good the assitance to set up the account was spot on
Reply from Paddy Power2026-07-24
Thank you for this fantastic feedback! We're thrilled our team made setting up your account smooth and straightforward. That's exactly what we aim for! Cheers!
The paddy power BlackJack is an absolute scandal. You lose 10 consecutive hands in a row is pretty much impossible. Every time you get a 20 it’s a push or the dealer has BJ.
It’s a shame when your favourite game is completely rigged.
You should be jailed for cheating!
M
Mike ClareUnited Kingdom · 43 reviews · Experienced 2026-07-10 ·
★★★★★
I wanted to rejoin Paddy Power
I wanted to rejoin Paddy Power , Not now Live chat is shocking
Reply from Paddy Power2026-08-06
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the app.
We reached out to request more details so we could look into this properly and work towards a resolution for you, but we haven't heard back yet. We're still here and ready to help if you'd like to get in touch. Thank you for your feedback.
Great communication and always good at paying out. Lots of bonuses too!
Reply from Paddy Power2026-07-24
Thank you for this fantastic feedback! We're thrilled you appreciate our communication, quick payouts, and generous bonuses. That's exactly what we strive for at Paddy Power. We really appreciate your business and look forward to serving you again!
Omg 😲 paddy power are the kings of customer service very very rare these days omg my winnings were lost I simply could not withdraw them to my bank account for some reason but a knight in shining armour stayed very very patient for 20 minutes and sorted it for me he even calmed me down top guy!!!!!
Reply from Paddy Power2026-07-24
Wow, what a fantastic review! Thank you! We're absolutely delighted our team member could help you recover your winnings and get everything sorted. Twenty minutes of patience and support to calm things down and resolve the issue? That's the Paddy Power difference right there! Your appreciation means the world to them and to us. You're a legend for taking the time to share this. Cheers! 👑
It’s very good app and lost of promotion thinks and very helpful support members thank you again …
Reply from Paddy Power2026-08-06
Thank you for taking the time to write this! We're so glad the app is working well for you, the promotions are landing right, and our support team has been helpful. Your feedback means a lot to us. Enjoy!
R
Richard NewbanksPortugal · 16 reviews · Experienced 2026-07-11 ·
★★★★★
Love this service fast quick problem…
Love this service fast quick problem solving
Reply from Paddy Power2026-07-24
Thanks so much for the great review! We're really glad you're loving the app, enjoying our promotions, and finding our support team helpful. That's what we're here for! We appreciate you!
Peter OconnorUnited Kingdom · 16 reviews · Experienced 2026-07-11 ·
★★★★★
Easy to use and great bonuses
Easy to use and great bonuses.
Can't knock it really.
Reply from Paddy Power2026-07-24
Thank you for this positive feedback. We're delighted you're enjoying our user-friendly platform and generous bonus offerings. Your appreciation means a lot.
K
K KirbyUnited Kingdom · 2 reviews · Experienced 2026-07-10 ·
★★★★★
Bala from customer service was very…
Bala from customer service was very helpful and answered/ solved all my questions
Reply from Paddy Power2026-07-24
Brilliant! Thanks for the great review. Bala will be over the moon to hear this feedback. We're so glad they could answer all your questions and help you out. That's what we're here for. Cheers!
Awful site.
Glad I added low deposit limit as their slots are so fixed in their favour it's staggering.
K
Keith MckayUnited Kingdom · 20 reviews · Experienced 2026-07-10 ·
★★★★★
OMG… I put a bet on for Spain and…
OMG… I put a bet on for Spain and Belgium, wtf… I put a £5 bet on bet on the last 12 minutes of the 1st half with high odds for a 1-1 draw £269 paddy power added extra lingo so I would loose the bet, I only put the bet on with high odds thinking I’d won the bet after the first half , I complained by the time they even tryed to explain what was going on I lost the chance to win my bet , I was new to this but these guys gave me no support at all …. What a con please please please don’t you guys dare use this company , I have screen shoots at everything they said to me , I swear down to you if you could read the txts that was sent back and forth you guys would be disgusted , look at their stats … that tells the story … have you noticed the are advertising football players on their new advertiser that footballer should be ashamed of himself, anyone playing on others addiction should be very ashamed that’s your money my friends , their ratings are falling please keep reviewing this site , what a scam , I will be setting up a podcast so you guys will get the full picture about this company, they have already been fined pennys for ripping you guys of , what’s a few million pounds fine to a corporate company who feed on lies and ripping off and destroying my brothers and sisters lives , I had a little fling , I feel for those trapped in scum who feed on misery… see the light and don’t use this site x
Thank you so much for this great feedback! We're thrilled you're having fun with us—that's what it's all about! We really appreciate your support and look forward to more great times ahead. Cheers!
Paddy power is absolutely terrible been playing the free spin wheel for weeks now and only ever get the same result which is either a scratch card that you never win anything on or a thumbs down lol absolutely ridiculous same result every time I play it blatantly a fix I’ll never deposit money on this scamming site haha
This made our day! We're so thrilled you're enjoying Paddy Power and that we're delivering the experience you deserve. Your kind words and loyalty mean the world to us. Thanks for being part of our community! 💚
Great account however can be tricky to find the market you're looking for especially for football bets.
Reply from Paddy Power2026-07-24
Thank you for this feedback! We're glad you're enjoying your account overall, and we really appreciate your point about finding football markets. Navigability is something we're always working to improve. If you'd like to share specific suggestions on how we could make it easier, please reach out to our support team—your insights help us get better. We appreciate you!
K
KEVIN LOWEUnited Kingdom · 6 reviews · Experienced 2026-07-06 ·
★★★★★
Good fast withdrawals and good fast…
Good fast withdrawals and good fast response on chat for geting help
Reply from Paddy Power2026-07-13
Thank you for the great feedback! We're pleased to hear you're happy with our fast withdrawals and responsive chat support. We appreciate you taking the time to review us, thank you for choosing Paddy Power! 👍
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