Paddy Power - 1st for Online Betting. Football Betting including Premier League & Champions League Betting Odds. Sign-up offers & Money Back Specials available.
Paddy Power (www.paddypower.com) has a 3.6 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 29% give 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-12.
The free spins are a scam to get you on the game everyday yesterday I won a scratch card and won 20p I already had 19p in my account when I left the game I still had 19p in my account so I went back onto the goonies scratchcard game and tried to play a 10p scratchcard with my 19p for it to say insufinsufficient funds and only leave me with 9p in my account
Small issue sorted within 5 mins on phone ,very impressive
Thanks for the brilliant review! We're so glad our team could get you sorted in 5 minutes flat. That's fast service! We really appreciate your kind words and your business! 👍
Agent Sai Kiran solved my issue promptly and efficiently with no delay. Very happy
Thanks for this brilliant review! Sai Kiran will be chuffed to hear this! We really appreciate your support! 👍
They help you out if something is wrong and do it no time very good customer services
Thank you for this fantastic feedback! We're thrilled our customer service team could help you out so quickly when something went wrong. That's exactly what we're here for. Your kind words mean a lot. Cheers!
The twister game is not random, it appears that you are not playing random players. I’ve never known so many defeats on the river even when the opponent has 3% chance, 9/10 times the have been beaten on the river. When you actually win a few hands there appears to be a glitch and what appears to be another board superimposes and then it’s all downhill from there. Even though they don’t need to manipulate the cards as the twister prizes rarely go above 2x bet they still do which on the face of it is daylight robbery, my advice is stay away from the poker site and play live where you actually see the card being dealt. I have noted on several occasions that the river card takes longer to show and in the majority of hands I am defeated, the loss against the river card is not by chance and is manipulated by the platform, I’d give them 0 star if I could
I used to be a member of Paddy Power some years ago. There were some suspicious activity of someone trying to log into my account back in 2020 and as a safety precaution Paddy Power close the account which I fully understand and fully appreciate that they wanted to protect the account. But when I’ve come back to sign back in, it says that my account has been closed and it cannot be reinstated which I fully understand. But I can’t even sign up again and they won’t remove any restrictions against me as a person because you can only have one account per person based on something that I didn’t even do. Which I think is crazy. So i’m basically banned for the fact that somebody else tried to gain access to my account. Even the email says contact our customer service team to get you back up and running but it didn’t say if you do not do this within a certain period of time while removing the account completely and you’ll never be able to join again 😒
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the app. We reached out to request more details so we could look into this properly and work towards a resolution for you, but we haven't heard back yet. We're still here and ready to help if you'd like to get in touch. Thank you for your feedback.
Vardi of Chadwell Heath branch was very helpful.
That's brilliant to hear! Vardi is a valued member of the Chadwell Heath team, and we're thrilled they were able to help you. Thanks for taking the time to share this – we really appreciate it!
Thank you for this positive feedback. We're delighted our agents could assist you so effectively. That's what we're committed to. Your appreciation means a lot. Cheers!
I made a £50 deposit from my bank through their online platform. I placed a £50 bet for England to beat Norway with a total return of £95. The bet was acknowledged and money left my account. Screenshots were taken. Then after the match my bet and return vanished. Their AI customer service bot said the bet had been settled. A complete shambles. I’ve taken it up with my bank and will refer the matter to the Gambling Commission. A complete shower.
I received a free bet on the wonder wheel and used it. Came up with the bonus feature but used my own money in the spin. I complained to them online and nothing they could do. I then come back to my account with it suspended and having to upload ID etc. Had this account for over 5 years. A complaint gets you suspended. Their ‘free’ games are scams
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the app. We reached out to request more details so we could look into this properly and work towards a resolution for you, but we haven't heard back yet. We're still here and ready to help if you'd like to get in touch. Thank you for your feedback.
Thank you for this positive feedback. We're delighted you're enjoying both our app and customer service. We really appreciate your support!
Had a Great experience with an agent online called Aidan, he was quick to get my query solved and was very polite
Brilliant review, thanks so much! Aidan will be over the moon to hear this feedback. We're so glad he could solve your query quickly and politely. That's exactly what we're about! Cheers!
Yes no issues very good betting site, Will continue to support
Thank you so much for this fantastic feedback! We're thrilled you've had no issues and that you'll continue to support us. Your loyalty means the world. We really appreciate you and look forward to serving you for a long time to come! 😊
Paddy power are an absolute joke of an online plant form ! I play on a few different sites online and this is by far the absolute worst! Bad beat after bad beat always to the same players… horrendous platform and they are part of the “ I poker “ network? Should be ashamed !! Shambles AVOID!!!
I just had a chat with the wonderful agent Alexandra and Ross helping and listening to me and give me the best help i could possibly have. I just hope and pray that my request will be granted.
What a lovely review, thank you! Alexandra and Ross will be over the moon to hear this feedback. We're so glad they could help and listen to you with such care. We really appreciate your kind words and your trust. Cheers!
Brilliant, thanks for the feedback! We're thrilled you're enjoying the experience. Cheers!
Excellent service. Great slots variation
Thanks so much for the great review! We're so glad our service is excellent and you're loving the slots selection. That means a lot to us. Cheers!
Over 500 spins scroll of dead didnt even get 1 bonus pathetic
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