It's great I actually enjoyed using…
It's great I actually enjoyed using panda remit
About PandaRemit
Data updated- Website
- www.pandaremit.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 129 reviews
- Replies to negative
- 99% (176/178)
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About this business
Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world.With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/
Written by the business, not verified by us.Is PandaRemit legit?
PandaRemit (www.pandaremit.com) has a 3.2 out of 5 rating on OK.one, based on 428 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 38% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Customer service, Refund. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast transactions, reliable service, and competitive exchange rates when sending money to foreign bank accounts. Many people enthusiastically note the remarkably smooth and efficient onboarding process for handling mainstream currencies during cross-border remittances. Some reviewers were not happy with slow customer service responses, unhelpful communication channels, and unexpectedly delayed money transfers. A few other people also felt that refund processes, document verification hurdles, and sudden payment blocks caused significant frustration. Customers occasionally noted that international transactions took much longer than expected and that getting timely assistance was very difficult.
Auto-generated from all reviews of this business. For reference only.What people say
Easy and faster exchange,good rate
Very fast & easy use
This company is not very transparent
This company is not very transparent. Was attemting to send a remittance on a weekend before the holiday on Monday. They never informed me that there will be delays in completion of remittance. Was messaging them several times and no explanation was given. Will consider using other platforms than this. Never again!
Reply from PandaRemit2025-04-03
Dear Valued Customer, We apologize for any inconvenience you may have experienced with our app and customer service. Feel free to contact us ([email protected]), which help us identify your transaction. We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit
Very fast and smoothly
Very fast and smoothly, registered, fill the recipient paynow than I received the money
PandaRemit is a popular online…
PandaRemit is a popular online remittance service that allows users to send money globally. Here are some benefits of using PandaRemit: - *Easy to use*: PandaRemit's platform is user-friendly, making it simple to send money across borders. - *Quick transfers*: PandaRemit offers fast and efficient transfers, with most transactions processed within minutes. - *Competitive exchange rates*: PandaRemit provides competitive exchange rates, helping users save money on their transfers. - *Low fees*: PandaRemit's fees are relatively low compared to traditional remittance services. - *Secure and reliable*: PandaRemit prioritizes security and reliability, ensuring users' transactions are protected. Overall, PandaRemit is a convenient and efficient way to send money globally.
very fast transaction
very fast transaction. and the customer service will answer promptly. thankyou
So fast 😍 I couldn’t believe that was…
So fast 😍 I couldn’t believe that was really fast received ✅ that was really good .. good job panda remit.
This is my first time for using panda…
This is my first time for using panda remittance it was difficult for me but finally I made it,thank you panda remittance
Worst app (avoid)
Worst app, bogus advertisement as fast as 2 mins. The same reply from customer care. The transaction is still pending. I will never use them again. Edit: After a complaint transaction is completed promptly, please don't create an environment where a customer needs to complain to get work done. Secondly, advertise what you can achieve. Don't mislead customers. Scores corrected after the resolution, hope to give you more in the future. Good luck!
Reply from PandaRemit2025-03-14
Dear Valued Customer, We're very sorry for making you feel unsatisfied with this remittance experience. Feel free to leave your Transaction Number or send it to our E-mail ([email protected]). We are here to assist you and address any issues you may encounter promptly. We understand the importance of timely responses and efficient service, and we're actively working on improving remittance process to ensure smoother and faster transfers for our users. Best regards, Customer Service Team Panda Remit
Hassle-free remittance app which brings…
Hassle-free remittance app which brings me direct transfer the conversion amount to TNGo all! Love this!
customer service can do better
Dear, Today, I made a transfer via Panda Remit for the first time. I intended to transfer €200, but €200 was deducted twice from my account (a total of €400) for the same transaction. Transaction No :1349081306943721472 (What I received is also only €200.) I contacted them via WhatsApp and email, but the only response I received was “I’ll check” five hours ago. Since then, I haven’t heard anything back. I hope I can get help ASAP. UPDATE: Money refund has been processed. App is great and money transfer is fast. Points for improvement: Costumer service.
Reply from PandaRemit2025-03-12
Dear Valued Customer, We apologize for any inconvenience you have experienced with our customer service. After checking, this fund is currently under refund and is expected to be returned to your account within 1-2 business days. Thanks for your patience We understand the importance of timely responses and efficient service, and we're actively working on enhancing our customer support team's responsiveness to ensure smoother and faster transfers for our users. Best regards, Customer Service Team Panda Remit
Transaction 134640707304324452352
Received an advice today that transaction is successful but i check my beneficiary bank and funds is still not available. Money was taken from my account March 4 and I received an Transaction successful notice on march 8. When I tried to reach their customer service characters are in Chinese although I requested it in English. Amount sent is $2,999.00 UPDATE I just received the transfer to my bank today. Their US phone number is always unattended, nobody response to their email. I saw in their app to click the "urge transfer" and it expedite the process. I only wish the their chatting will be translated back to English. I will try them again because they seems legit, although very strict with lots of verification. They have the best rates compared to other competitors and always give you an update on their app. I will consider it that because I am a first time remitter they have to be strict but I hope the next time it wont be.
Reply from PandaRemit2025-03-10
Dear valued customer, We are truly sorry to hear about your frustrating experience with the remittance process and we sincerely apologize for any inconvenience caused during this time. Please contact Panda's WhatsApp + 1 425 534 4211 and leave your 19-digit Transaction Number to help us identify your transaction. We will investigate and resolve the cause of your order. We take customer feedback seriously and greatly appreciate your feedback, as it helps us to make improvements and deliver better service in the future. Thank you for giving us the opportunity to serve you, and we hope to regain your trust in the future. Best regards, Customer Service Team Panda Remit
This app very good
This app very good, I tried to send the money to my country, and it very fast transfer only by counting of minutes...and got it
I still didn't get my refund it's…
I still didn't get my refund it's almost 2 months Transaction number No:1329122876158119936 Amount 999,99 euro I isn't delivered to the destiny and pandaremit canceled and pandaremit saying that they refund but not to my bankaccount is sended in whatsapp chat my bankstatement as proof I'm still waiting I didn't expect this from a institution as Pandaremit.
Reply from PandaRemit2025-03-11
Dear valued customer, We sincerely apologize for the inconvenience you've experienced during the remittance process. After checking, we have successfully refunded your payment and provided you with a refund voucher. You need to contact the bank for further processing. If you have any further inquiries or concerns regarding the refund, please feel free to contact our customer service. We will certainly take measures to effectively solve your problem. Best regards, Customer Service Team Panda Remit
Panda Remit
I have got to do many international transfers since I work overseas and I finally chose Panda Remit after trying many providers. Panda has the best exchange rates and transparent handling fees. You can easily operate on the APP with money protected well. I can use it for tuition, living expenses, or just sending money to families. My overseas life is now far more convenient thanks to Panda Remit.
Worst remittance app.
Worst remittance app. If I can give this app a zero star, I would. Very unprofessional customer service. The way the handle the inquiries feels like you're talking to a scammer. No updates at all. Does not even reply to my inquiries. Just insisting that I need to wait for 3 more days to process my remittance. Do not use this app. Find a better remittance app.
Reply from PandaRemit2025-03-04
Dear Customer, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with our app and customer service. Your concerns have been taken seriously, Feel free to contact us ([email protected]), We'll address this issue ASAP. Also, we're actively working on optimizing our remittance process and enhancing our customer support team's responsiveness. Thanks for your patience and understanding, and we apologize once again for any frustration you've encountered. Best regards, Customer Service Team Panda Remit
Good app to send money abroad
I actually found Panda Remit on social…
I actually found Panda Remit on social media accidentally. I thought I might just give it a try and it turned out to be fast and convenient, with a nice customer servcie team. I used to take old-fashioned ways to send money like banks or Western Union. They are all not very user-friendly compared to the new cutting-edge remittance method. Panda Remit gives me a better experience while protecting my fund safety well.
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