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Business Services

PandaRemit

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428 reviews

3.2428 reviews
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About PandaRemit

Data updated
Website
www.pandaremit.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
129 reviews
Replies to negative
99% (176/178)
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About this business

Panda Remit is a cross-border remittance company headquartered in Singapore, and it is the choice of millions of users around the world.With Panda Remit, remittance is safer and more convenient; more money is received and the speed is faster. Send money around the world with just one mobile phone. Official website: https://www.pandaremit.com/

Written by the business, not verified by us.

Is PandaRemit legit?

PandaRemit (www.pandaremit.com) has a 3.2 out of 5 rating on OK.one, based on 428 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 38% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Customer service, Refund. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast transactions, reliable service, and competitive exchange rates when sending money to foreign bank accounts. Many people enthusiastically note the remarkably smooth and efficient onboarding process for handling mainstream currencies during cross-border remittances. Some reviewers were not happy with slow customer service responses, unhelpful communication channels, and unexpectedly delayed money transfers. A few other people also felt that refund processes, document verification hurdles, and sudden payment blocks caused significant frustration. Customers occasionally noted that international transactions took much longer than expected and that getting timely assistance was very difficult.

Auto-generated from all reviews of this business. For reference only.

What people say

customer service not responding

Reply from PandaRemit2024-09-05

Dear valued user, We are sincerely sorry for the inconvenience caused by the use process. Feel free to contact us if you need any further assistance.( Panda's email: [email protected]). Also, we'll definitely improve our customer service and remittance process to bring you a better use experience. Your patience and understanding are greatly appreciated. Best regards, Customer Service Team Panda Remit

Please check this tranYou think I'm stupid, I called the bank and found out, but the money hasn't arrived. Where did you send it?sition I haven't…

Please check this transition I haven't received my money.transaction number 1278099019066773504

Reply from PandaRemit2024-08-28

Dear Valued Customer, After checking, we found that your order has been received at 9 pm on August 27. Please check it. For next remittances, please upload the remittance receipt in time for faster arrival. Thanks for choosing Panda Remit. If you have any further concerns or questions, please don 't hesitate to reach out to our customer support team ([email protected]). We will actively address your issue ASAP. Best regards, Customer Service Team Panda Remit

Excellent services

Excellent services, with the best use of safe technology, transferring funds following all the compliant norms within few minutes. Perhaps the best experience till date in transferring Forex across international borders. Keep up the good work, keep it safe, don't fail from compliance and you're sure to be a market leader. Thank you

Hey I need help

Hey I need help I have transferred amount and due to amount mismatched transaction still showing processing but amount is got deducted from My account please initiate the refund ASAP. Your customer executive is showing offline. Transaction reference: 1276135914975793152 Issue resolved thanks!!!! 🙏

Scam

Absolute scam. Kept saying that the don't receive the fund transfer from the bank. I have spoken to the bank representative confirmed money has has left from my account and gone through to recipient

Reply from PandaRemit2024-08-19

Dear valued user, Thank you for bringing this issue to our attention. We’re truly sorry to hear about the difficulties you’ve encountered with your recent transaction. We understand how frustrating this must be, and we are committed to resolving the issue as quickly as possible. To help us investigate and assist you more effectively, could you please provide your 19-digit Transaction number? This will allow us to look into the specifics of your transaction and find a solution promptly. For immediate support, you can also reach out to us directly via WhatsApp at +64 20 424 0725. We’re here to help and want to make sure everything is sorted out for you. Thank you for your understanding and patience. Looking forward to your connection. Kind regards,
 Customer Support Team

I was skeptical initially and was…

I was skeptical initially and was hesitant. After checking its authenticity, I decided to transfer some money and to my pleasant surprise, the recipient acknowledged receipt of my funds. Certainly Panda Remit is superior than Wise in terms of speed and better rate. Will switch to Panda Remit!

Absolutely scam

Absolutely scam, so i transferred from my bank via panda remit 11 000 sgd after money was recieved in panda remit they said will refund the money to my bank now 31 days they still not refund when ask support they repeat same thing eveyday that refund is under review absolutely scam, now i ll report panda remit to police dont trust on these chinese scammers..SCAM I can show u evidence

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