Peacocktv (www.peacocktv.com) has a 1.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 91% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Consumers frequently point out that the streaming platform is extremely glitchy, suffering from constant buffering, pixelated resolution, latency issues, and frustrating freezing during important live sports events. Many buyers express strong frustration regarding the subscription plans, describing them as expensive money grabs that hide basic features behind costly tiers while forcing viewers to watch excessive commercials.
Though some reviewers were happy with isolated elements, mentioning a decent interface or occasional smooth playback moments during their viewing, the dominant consumer sentiment remains overwhelmingly negative due to persistent technical performance failures.
Auto-generated from all reviews of this business. For reference only.
If I could give zero stars, I would! First, Peacock reals you in with "7 day free trial" yet they make it nearly impossible to cancel before the trial ends! Second, I had to "pay to start new subscription " just for "Manage Subscriptions" to show up. They have no phone number to call to speak to customer service, at least I couldnt find one. And their "chat bot" is a joke. It takes you in circles or just won't respond at all! Its all a big money grab! Roku should boot their app off their TV's! I'm going to complain to them! You should do the same. They are taking advantage of people and robbing them blind!
Horrible Tour De France Coverage - too painful to watch unmuted
My review is specifically about the Tour de france and the Tour de France Femme. If I could give it less than 1 star I would. 1st - Ad-free is not ad-free, which wouldn't be so bad if the commentating was decent. It's not. Bob Rolle is okay, but neither he nor Phil Liggett do anything but repeat what we're seeing on the screen. They seem to be clueless about anything other than basic strategy. They don't seem to keep up with social media or other posts by the teams, so they can't explain things that are going on in the race. Poor Phil, never gets names right ever and this isn't his age. He's always been like this. We were stunned that they brought Phil back for the last 2 days of TDF Femme. He doesn't know all the names of the riders in the men's peloton, let along the women riders. It's embarrassing that he hasn't done enough research.familiarity to pronounce their names. Bob with Christian Vande Velde are better, but can't hole a candle to the announcing that GCN used to provide. They should give up the rights or get a new announcing team. We REALLY miss the GCN streaming service.
they can STOP with the f*$king commercials. I see 3 minutes of a show, then 2 minutes of commercials. Like WTF man I thought this was a "streaming" service. it sux. I'll just buy the dvds from now on! Cancelling ASAP. 🙄
does not work if you're poor, apparently!
all my other streaming services work just fine on my Smart TV, but Peacock just buffers or freezes up my TV.
Can't watch a single thing, so as soon as I signed up and couldn't watch a single thing I wanted to watch, I canceled immediately!!
Now I know it's not my internet.
So I just use their competitor's, and I got on Amazon prime to purchase only what I wanted to watch from peacock which was the office.
I'm disgusted that they force us to watch horror ads while watching their streams. I'm watching Below Deck. I'm terrified of horror films and every ad I get is this TERRIFYING ad for Insidious. I have had nightmares thanks to these stupid ads of people pulling out teeth. Poorly played, Peacock. You're giving me nightmares and I will not pay for your service going forward.
Worst online customer service. If you get free access through your cable subscription good luck activating it. They require you to create a whole new email/account etc. This is simply to boost numbers of accounts to lie to shareholders about active accounts
The quality and quantity of content is the worst. I pay less for HBO MAX and get way more actual content. When I had this, I would watch once every two months. Not worth the $$$. The buffering was a killer. Pixelated content as well as just being unable to watch the content. I’d give it a zero. I also cancelled the service, received a confirmation of the cancellation, and they still billed me for the next month. Their customer service is a flat zero.
I was on the $2.99 Veteran's plan and without notice Peacock downgraded my account and charged me $7.99, where most content is locked. It was barely worth $2.99. 90% of available content on this plan you can get on free sites. Yes, I cancelled after customer service said give us more $. The Veteran's plan is now $6.99 but they didn't even offer that!
Peacock, you’re greedy. I get your service as a part of my cable package, yet much of the good stuff cannot be watched without paying. No other platform is behaving this way. Hulu, Paramount, HBO, Disney Plus, etc have all opened up their viewing as a part of the bundle. It shows a lot about your network and how evil you are. I won’t even be watching at all. You will not prosper treating consumers this way. It’s bad enough, every time I try to watch I am met with bundle options, when your service is part of my cable package. Do better!!!
Subscribed only for Tour de France. Huge challenge to find the replay if you want to watch the replay in the evening. Can take up to 5 minutes and that stage should be recognized immediately. Was going to stay subscribed to watch Vuelta de Espana. But with this poor customer service, not worth the grief. And we have 2 neighbors racing in both events.
I signed up for the basic plan for one reason—to watch a show I’ve been wanting to see. Only after I paid did I discover that the show requires the Premium plan. That feels very deceptive, and the pricing isn’t as clear as it should be before you subscribe.
To make matters worse, I contacted customer service for a full refund after having the app for only 7 minutes. I hadn’t even used the service, yet my refund request was denied. Their customer service was unhelpful and unwilling to make things right.
This was a frustrating first experience, and I won’t be subscribing again.
The only things that are wrong is when im watching the same show on two different devices on the same account it leaves off on where i stoped on one device and doesn’t pick up on the other.Also when I watching an add it restarts the whole time so its longer.it also restarted the entire episode i was watching.
They won’t communicate, so you can’t drop them. They double charged me for “service”! The strangest collection of week old news programs and low-brow “entertainment ”! The best is soccer -in Spanish- and Monday night football! Go monthly if this interests you, but they collect early, by surprise, no refunds!
They offered me a deal for 2 months for $9.99 they charged me $9.99 a month they would not reimburse me a dime they made me feel like I was in the wrong even though I sent screenshots of the receipt and of my bank statement I will never ever watch peacock again
Peacock World Cup, blurry image make miss part of the games and shows, I was waiting for the ceremony for the third place it never didn’t show it live. No more peacock.
Peacock double charged me for subscriptions I bought the basic subscription thinking that I could watch the World Cup game and it said that I have to upgrade to the peacock Pro service so I did, and it charged me for both the basic and the pro service and I requested a refund for the basic service that I was double charged for and it denied my refund the worst streaming service ever I swear
Buggy as heck! I'm always experiencing technical difficulties and it's frustrating. And I'm paying for the higher end so that I can get local live NBC broadcasting. What's the point if the live show that you're watching is interrupted every 15 seconds with a black screen with colored circles saying to come back later. BS
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