Everything went great
Everything went great! Wish there was more items in stock though.
About Performance PC's, Inc.
Data updated- Website
- www.performance-pcs.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 79 reviews
- Replies to negative
- 36% (4/11)
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About this business
The largest webshop in the World for water cooling products.sleeving services.computer modification.DIY and Bling.unique products and specialized services.water cooling products. Performance-PCs.com is located in beautiful Palm Bay, FL and has been in the computer and networking business for over 20 years. During this time we have grown to now specialize in the modification of high end computer cases and power supplies, as well as, offering a huge inventory of unique specialty hardware items. This includes products for that extremely popular new world of water cooling! With our store offerings we strive to put together modified computer cases using the latest-greatest hardware that incorporates some of the coolest mods on the Net. All our modified cases and power supplies are unique and one-of-a-kind.
Is Performance PC's, Inc. legit?
Performance PC's, Inc. (www.performance-pcs.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product availability, and helpful support team that responds quickly to questions and ensures complete satisfaction. Consumers note that orders arrive promptly, exactly as described, and securely packaged, making online shopping for specialized computer hardware and cooling parts exceptionally smooth and reliable. Some reviewers were not happy with occasional shipping delays, stock inaccuracies, and receiving completely incorrect items for their custom builds. A few people also mentioned that packages took longer to reach the carrier or that fulfillment errors caused unexpected project delivery setbacks.
Auto-generated from all reviews of this business. For reference only.What people say
Terrible customer service
Terrible customer service, I placed an order last night and they emailed me this morning saying that they cannot process the order because I have a different billing than shipping, I maintain two different addresses and have been ordering this way for years without an issue anywhere else, I emailed them back explaining this. I also did try to call on three separate occasions and no one answered the phone. They ended up cancelling my order. I'll just keep giving my business elsewhere.
Reply from Performance PC's, Inc.2025-01-27
We apologize for any inconvenience. We do have a policy in place that when there is a mismatched billing and shipping on a credit card, we must verify both addresses are on file. This is in the policies that you agreed to at check out. I do see the email exchange,the rep gave you the policy and offered the options to confirm both addresses with the bank or replace the order with another payment method. Your reply included that you've done this with other companies. Unfortunately, different companies have different policies. Being able to do something with one company does not override our policies. Since you did not want any of the available options, your order was canceled.
Showed up sooner than expected
J FUnited States · 6 reviews · Verified · Experienced 2025-01-16 ·
Performance PC is what I needed
Performance PC is what I needed. Excellent service.
Y’all are the best
Y’all are the best. I’ve been a customer for a few years now, not sure if I heard about you from JayzTwoCents or from Reddit but I’ve been a fan ever since and will be well into the future. Thank you!
Performance PC's Inc is my go to source…
Performance PC's Inc is my go to source for all the bits and pieces that I need to really bring my builds together. I appreciate that they carry quality items and materials, such as the premium Mainframe Customs cable sleeves that I like to use, a huge variety of fittings and watercooling parts. I also appreciate that they offer some niche, hard to find items, like the connector housings and terminals for the Gigabyte 30 series cards. And lastly, I appreciate that they never try to rake me over the coals on shipping. The actual shipping out of the item is fast, good communication. One of my favorite electronics stores.
They are just amazing
They are quick to respond to e-mails and will keep you informed on any delays.
Easy to buy and good communication
LOW PRICE/FAST SERVICE AND DELIVERY
GREAT EXPERIENCE
Product availability and great customer service and super fast shipping
M DelucoUnited States · 11 reviews · Verified · Experienced 2025-01-13 ·
Good Support
I have placed many orders without any issue.And also i have bought from their Ebay store. This order had a minor issue but they have great support and i wont hesitate to use them again.
Customer Support
Customer Support! Fast Shipping!
All purchases I have made have been great.…
All purchases I have made have been great. If your honest with Performance PC they will give you great service and products.
The best computer supply store you can…
The best computer supply store you can ask for!
Always been 5 star
Always been 5 star. Good prices good customer service. The best in computer business
A++++++ Business
Bought from you in the past always great service
Satisfaction
I was able to find exactly what I was looking for. I was also impressed by the short delivery time. Thank you.
Great work
Parts received in perfect condition and just what I wanted.
very good site to order fast delivery…
very good site to order fast delivery and everything was great!!
The website is horrible
The website is horrible. It’s confusing, difficult to navigate, and I usually dread using it. Trying to filter a product involves many different steps and is difficult. Also I was a little upset when using the discount code it eliminates the free shipping option and my final price was roughly the same. Definitely takes away from it. Ultimately I continue to order through PPCS because I don’t really have an option.
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