Great price, I am very happy with the performance
Great price due to release of Atom 2. I love this drone, it is a breeze to fly. It is definitely worth the price.
About Potensic
Data updated- Website
- www.potensic.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 120 reviews
- Replies to negative
- 66% (25/38)
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About this business
Potensic® is a blooming enterprise specialized in creating a variety of drones and committed to achieving consumers' flying dreams. Drawn from some of the biggest players in the industry, our team of experts has a broad range of experience in creating some of the very best tech products on the market and their extensive expertise are integrated into all aspects of our drones. We believe that like height, innovation is limitless. So, adhering to a user-oriented philosophy, which combines aesthetics and practicality, we strive to do the unimaginable and apply it practically into everyday life. We're passionate and relentless creators, engineers, developers, researchers and marketers, devoted to creating high-quality, yet affordable products backed up by friendly, responsive service that delights our loyal customers around the world.Customer Support: [email protected]
Written by the business, not verified by us.Is Potensic legit?
Potensic (www.potensic.com) has a 4.3 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 66% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional camera quality, stable flight performance even in harsh windy conditions, and the remarkably clear photographs captured during various outdoor flights. Consumers deeply appreciate the extremely helpful support team, intuitive beginner-friendly controls, and fast replacement service when unexpected accidents happen. However, some people mentioned experiencing frustratingly slow customer service response times, communication challenges, and completely unresolved technical difficulties with their devices. A few reviewers also noted persistent difficulties regarding faulty connection cables, unexpected equipment errors, and frustrating charging equipment failures during daily usage.
Auto-generated from all reviews of this business. For reference only.What people say
Awesome drone!
I recently purchased the atom LT. Let me first say that this drone is a huge step up from the usual budget drones. To compare, I’ve never had a DJI before, so I can’t speak for their quality, but for the money, you cannot beat Potensic. First flight out was fantastic, it went almost a mile away before I got nervous myself and turned it around. Battery life is also very good. I will continue to enjoy it and hope for no issues. So far, so good. I did reach out to the company regarding accessories and what was included. They are very responsive. I have no doubt that if something went wrong, they would be very responsive and would make it right. I’m looking forward to continued flights with this product.
Potensic is the new giant killer.
Finding what I was looking for on the website and check out was very simple. Potensic has some very awesome drones that can complete with the best of them. I am now a Potensic customer for life. I just wish they had a large size drone not just sub 250g.
From Germany to Holland, next to Madrid, then Madrid Holland again!!! Then Madrid again, pfffffff
The shipping did not go well, it was delayed and I did not have the drone for the day I needed it. I contacted Potensic, 3 times!!! and they never responded, not even hello. Terrible service and assistance to a customer. Edit: Responding to a review that I have done to try to look good in front of others is a bit pathetic, I wrote to your company 3 times!!! and I did not receive any response, neither in the inbox nor in spam, nothing. Thanks for nothing. yes, I received the drone, but late and without any support even after writing 3 times to you.
Reply from Potensic2025-03-04
Hi Juan, We apologize for the inconvenience and frustration you have experienced. We have records of our responses to your emails, which may have been directed to your spam folder. Please check your spam/junk folder to ensure you receive our communications. We have also contacted our logistics partner to expedite the delivery of your package. We are pleased to confirm that your package was successfully delivered on February 24th. Once again, we sincerely apologize for any inconvenience and appreciate your understanding.
Ordered the fly More package AND fit…
Ordered the fly More package AND fit inly one battery. It fit delivered one week lauter after two E-Mails. The Drone utself US good but i cant figure Out how to start the Drone without gps
Reply from Potensic2025-03-03
Hi Swes, firstly we are so sorry for the negative experience you had. To help clarify the issues better, could you please kindly write with more details to [email protected], so we can check it better and provide you with a solution ASAP, thanks.
I love the responsiveness of Potensic…
I love the responsiveness of Potensic team support. Email response is fast. Waiting for my new Potensic Atom 2 drone on the way.
Drone Is perfect
Drone Is perfect, everything goes as i thought it will go, no problems, Price Is equivalent
Don't waste your money on another drone.
Great for the price. It is amazingly stable. Even in windy conditions which previous drones I owned failed. It has a bunch of safe guards to make it easy to use and unlikely to loose. It is a fast drone, can go up to 32 miles per hour on sport mode. My only suggestion is that they make the camera able to look upward. And stay on sport mode below 26 feet. Other than that, it has been perfect for real estate photography.
Potensic Atom - This little guy is WICKED!!
What an angel of a mini drone. The design really makes it stand out in a sea of other mini drones that all look the same. This guy not only looks cool, but has better performance than many more expensive drones in the mini category. It's responsive, it's nimble, and it's got ATTITUDE! It's stable in fairly heavy winds & almost seems to enjoy it, the motors get louder & the little thing rears up & flies through it. Everything performs as advertised & beyond. It takes stunning 4k pictures and videos. The Quickshots modes are spot on & fun. It's got an awesome travel case. It is built well and feels real solid, while being extra light weight under 249 grams, so it doesn't need FAA registration. The combo came with extra blades, 3 batteries and a nice controller. The USB direct connection is more secure than the wifi on my other drones, so no wifi issues or dropped connections, which is BIG. All in All, a Great everyday camera drone. And I have to mention, This company's Customer Service Team is excellent. They respond quickly & work to resolve any issues. My absolute favorite drone.
Great drone
I only flew it a few times and just a beginner so far the drone has been very stable takes great pictures. I am looking forward to use more of the features on the drone.
Potensic Atom 4K 3-Axis gimbal
I am satisfied with the delivery and delivery of the drone. Everything corresponds to the offer and the supplier is trustworthy. is a really good and capable drone in the given price range, as stated in various reviews. Of course, it is probably not for demanding users, but for occasional amateur flying it is absolutely ideal. I would only like a slightly larger chip on the camera (the image is still very good), but I understand that this cannot be included in this price range. So for me, great satisfaction and I must also praise the pleasant and simple operation.
No drone and no money
Two weeks have passed and I haven't received the drone I ordered. The drone has been on the courier for two weeks but is not being delivered. Potensic say they'll contact the courier or replace the device, but they haven't done either yet. They don't have a refund option on their website. Everything has to be done by email, which takes forever to answer. SOLVED. Refund issued.
Reply from Potensic2025-02-14
We are very sorry for the inconvenience you have experienced. We have arranged a refund for your order, and it is currently being processed. You can expect the refund to be reflected in your account within a few business days. Thank you for your patience and understanding.
The drone is fine
The drone is fine, potensic is an awful company that doesn’t respond to questions
Reply from Potensic2025-02-10
Hello James, We apologize for any inconvenience you've experienced and for the delay in our response. We've reached out to you via email at [email protected] to address your concerns. Please check your inbox, including your spam or junk folders, for our message. Our team is committed to resolving your issues and ensuring your satisfaction with our product. We appreciate your patience and understanding as we work to assist you. Best regards, Potensic Customer Support Team
Solid products!
Great value for money.
Very user friendly interface and easy to use controller, in 10 minutes y was like a pro.👍
Great drone
Great drone. Excellent condition.
great product
After a few initial flights, total loss
After a few initial flights, I lost my Atom SE in the Atlantic. A cause not yet precisely defined by the support team was that the RTH point was approached incorrectly by 18 Nm. This was clearly stated in the flight log. This was followed by intensive correspondence with the support team in Germany. I was sent a complete new standard set at no cost, even with a new MicroSD 256 GB card. I consider Potensic's support to be the best in class. That's how it should be, and I was extremely pleased. Congratulations on this customer service and all the best for the future. Thomas Rettenmund
5 star experience all around
Everything has been 5 stars. The website provided great detail about the drones. The buying experience was exceedingly easy and the shipping was quick. I've loved flying the drone around my house. Extremely easy to set up and use. I can't wait to take the Atom out on some fun adventures.
Great little drone
Very well packed. Shipped quickly. Everything works as it should. Great price.
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