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Shopping & Fashion

PrimeStyle

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100 reviews

4.7100 reviews
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About PrimeStyle

Data updated
Website
www.primestyle.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
100% (4/4)
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About this business

Diamond jewelry store - Find exclusive designer diamond jewelry at Primestyle.com. We also have a large variety of diamond engagement ring of various sizes and carats

Is PrimeStyle legit?

PrimeStyle (www.primestyle.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-27.

What people say

I recently ordered two wedding bands

I recently ordered two wedding bands. One band I ordered in the incorrect size. I am very impressed with the professionalism of the individual who has assisted me. I also love the rings they represent my 24 yr relationship perfectly. The box that the ring comes in with the light is awesome.

Reply from PrimeStyle2024-01-18

Thank you Calvin for sharing your experience with us. We are glad that our rings make you happy.

You are wonderful in customer service

You are wonderful in customer service. I had a few hiccups with my order but you were always accommodating helping me fix it TWICE! Your fixes were reasonably priced, like sizing it for the 2nd time & soldering together. Thankfully the 2nd time was the charm. The rings are beautiful and almost 4 years after I lost my rings, I have one that is the closest I've found to my original ones. So for our 45th anniversary, we are happy with our new rings! Thank you so much. I have already told everyone who comments on my ring how great you are to work with. Thanks again!

Reply from PrimeStyle2024-01-15

We are happy that we have satisfied your jewelry needs! We look forward to our next transaction.

I’m a repeat customer and look forward…

I’m a repeat customer and look forward to Primestyle for all my jewelry purchases. My wife loves her 2CT Diamond studs and 6Ct diamond tennis bracelet. Thanks David. Bill Houston, Texas

Reply from PrimeStyle2024-01-15

Thank you for coming back to us for your jewelry needs. We are pleased to know that she loves her studs and bracelet from us.

PrimeStyle makes buying top of the line…

PrimeStyle makes buying top of the line jewelry easy and economical. The quality is superb and they guarantee their products. I have bought many bracelets and this year I bought an infinity ring. Every product has brought joy to my wife and children. PrimeStyle is easy to reach and when you have questions they provide great recommendations. The bracelets have a security latch to provide safety when wearing the item. This relieves the worry of losing an item that is worn and allows the wearer to really enjoy the product. I highly recommend PrimeStyle and I will continue to buy all my Jewelry from your company. Thank you PrimeStyle.

Anniversary present

Bought my wife diamond earrings for our anniversary. As always prices were low and quality was amazing. They got my order out very quickly and it was overall a great experience. This is the 4th purchase and all 4 have been amazing.

Reply from PrimeStyle2023-10-30

Thank you for always coming back to us for your jewelry needs!

They are very nice talking on the phone…

They are very nice talking on the phone and very good for help me out. I would tell anyone to call them and order things from them. Nice job they did on the ring I order from them. Thank for your experiences. Thanks!!!

Reply from PrimeStyle2023-10-30

You are welcome! We are happy to know that you appreciate our service.

Better than the original!

PrimeStyle was only given a photo of a necklace that I had broken and wanted to replace. This necklace was very important to me as I got it when I got engaged. They asked questions on size, number of diamonds, clasp, etc. All this was done online. The result was a piece that was even better than the original! I am one very happy customer! Thank you!

I have now made three purchases from…

I have now made three purchases from them and was very pleased. This last order was not what I expected. The ring was extremely light weight and just not what I wanted. I requested a refund. When I finally received the RA after requesting it 4 day prior, it was noted that they do not accept UPS returns. After spending 100.00 to make sure it was there within the 30day period, I am now being told I have to wait an additional 5-7 days to even confirm if the refund is approved. This time frame takes me right up to the 30day time frame. Very disappointed and not satisfied. I will never purchase from them again.

Reply from PrimeStyle2023-06-05

Thank you for your feedback regarding your recent purchase. We apologize for any inconvenience caused by the return process and the delay in receiving the Return Authorization (RA). While we did not state that you have to wait 5-7 business days to know if the refund is approved, we did advise you that refunds are typically completed within 5-7 business days after we receive the returned item, as it has to be processed through payment channels. This is also noted in our FAQ section. We understand your frustration and have promptly submitted a request to our accounting department to expedite the refund. We also apologize for any confusion regarding the return shipping method and any additional costs incurred. We value your satisfaction as a customer and will use your feedback to improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

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